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Toyota of Greenville

Greenville, SC

Overview
Reviews
Vehicles
4.6
716 Reviews
Call Dealership (864) 478-1562

2686 Laurens Rd

Greenville, SC

29607

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Showing 716 reviews

November 14, 2024

Friendly customer service. Nice waiting room. We went for the 5,000 mile service. They did not change the oil, they did not vacuum the car, they did not wash or detail the car More

by gnmartin29646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Moore
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November 14, 2024

Personnel are friendly and helpful. Service department notified me of needed service and scheduled it at my convience. More

by lfisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Napoleon Gilliard- 5 stars. Jordan 5 stars
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November 13, 2024

From start to finish customer service was and still is 10/10. Anyone looking for a new car I highly recommend starting here they go above and beyond to get you exactly what you need. More

by Ataviamoorer56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cedric Thompson
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November 13, 2024

Haven’t bought a new vehicle in years. From sales to financing I couldn’t have asked for a better experience! More

by rogbamafan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Durham
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November 13, 2024

Bait and switch Service Date 11 Nov 2024 had 49. 99 oil change coupon, FinL bill was 71.81 Customer # 1268778 Invoice # 658318 Service Advisor 981127 Stephen Merritt invoice manipulated up to More

by Charles Patterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Merritt
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November 10, 2024

Quick, fast and they have an excellent customer service representative that is knowledgeable and informed. More

by matthewbryanmasters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Godfrey
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November 10, 2024

We have purchased two cars from Toyota of Greenville… very professional and great customer service. Well done by everyone. More

by jcrobinson0711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Durham
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November 10, 2024

Service took two and one half hours to change oil and rotate tires tie or E Tire pressure Light came on on way home More

by ellisonrichard77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Nov 13, 2024 -

Toyota of Greenville responded

Thank you for your feedback, Ellison. Please accept our apologies for your longer than expected wait time in service. We value your business and time and hope to have the opportunity to serve you more promptly in the future. In the meantime, if you'd like to discuss, please give us a call at (864) 754-7866 and request to speak with Fred Ferrar or Brandon Knowles. Thank you.

November 08, 2024

We are very happy with the service that we received at Greenville Toyota my salesman MR Napoleon was great at helping us with our new purchase. More

by Terrywiggins104
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Napoleon
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November 08, 2024

Service team is very unorganized. I worked with Anastasia Stellingwerf and she is super nice and tries hard to do a good job but i think the workload is too much for them. Back to bac More

by Gabriel soto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anastasia Stellingwerf
Report | Print
Nov 13, 2024 -

Toyota of Greenville responded

Good afternoon Gabriel and thank you for this feedback. We're sorry to hear that you had this experience. A member of our management team will be reaching out to you to address your service concerns. If you would like to reach out first, please do not hesitate to call (864) 478-1583 and you may request to speak with Brandon Knowles, our Service Manager. Thank you.

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