Toyota of Greensburg - Service Center

HORRIBLE! Took the car in for a wheel alignment. The mechanic said he couldn't align it 100% because some bolts were seized up. He claims he took a torch to the Took the car in for a wheel alignment. The mechanic said he couldn't align it 100% because some bolts were seized up. He claims he took a torch to the bolts for 20 minutes in an attempt to loosen them. He said I needed inner and outer tied rod ends. I declined those parts and took the alignment as best as it could be done as he explained it. I then took the car to a friend of mine who is a mechanic. He put the car up on a lift and was able to unloosen those same bolts with a hand wrench!!! He also said there was no evidence of a torch being used on the vehicle. I then took the car to a place that does alignments and they let me watch as they had no issues at all getting it aligned. BOTH mechanics said this Toyota dealership was trying to rip me off... no kidding! A relative of mine took their vehicle in to this same dealership for a scheduled 30k check. This was to include checking and topping off fluids. Well their coolant level was low and never topped off and their oil was overfilled by this dealership. Unreal! This place awful! I can't imagine how many people don't check their work and get ripped off. More

Entirely positive~ 2 thumbs up! On the 12th, last Tuesday, we purchased a gently used 2014 Honda CRV EX-L AWD. We were very pleased with the sales staff, especially Maria Tanis. Tod On the 12th, last Tuesday, we purchased a gently used 2014 Honda CRV EX-L AWD. We were very pleased with the sales staff, especially Maria Tanis. Today, 3 days after purchase (15th) we had to call upon the service department to check on a vibration we were experiencing while braking. Immediately, and I mean immediately, the sales manager, Sal Cerra, was able to take our car into the shop and replace all 4 brake rotors, fixing the problem. Can't say enough about this sales manager. He was knowledgable, courteous, efficient and worked very hard to make a satisfied customer even more satisfied. More

Wonderful Dealership! I must revise my review! This staff at Toyota of Greensburg has went above and beyond to find the "true" issue with my vehicle! Due to the staffs thor I must revise my review! This staff at Toyota of Greensburg has went above and beyond to find the "true" issue with my vehicle! Due to the staffs thorough check with my vehicle they found serious issues with my vehicle that could have left my family/children unsafe to ride in this vehicle. I will continue to use this dealership for all my needs including purchasing my future new vehicles from them and know that my families utmost safety is always first concern to them. They are an A+ team! Thank you Toyota of Greensburg! More

Don't expect quick or timely service even if scheduled! I have had my vehicle scheduled and serviced 3 times and each time has taken significantly longer than I was informed. I have spent several hours in t I have had my vehicle scheduled and serviced 3 times and each time has taken significantly longer than I was informed. I have spent several hours in the waiting room and missed work due to not being ready at designated pick up time. Due to the consistent inconvenience I will never have my vehicle serviced there again. More

**PLEASE READ ALL BEFORE YOU USE TOYOTA OF GREENSBURG** I took my toyota to get serviced because of bad noise coming from motor. The technician told me nothing was wrong. The manager was arrogant and very ru took my toyota to get serviced because of bad noise coming from motor. The technician told me nothing was wrong. The manager was arrogant and very rude. The majority of the techs are young and while waiting I saw the techs doing burnouts with customers vehicles. Later that week i took my toyota to a different toyota dealer and they discovered my tensioner bearing was about to fail. Now I drive 1 hour away to get my toyota serviced, believe me the long drive is worth it. IF YOU CARE ABOUT YOUR VEHICLE DON'T GO TO TOYOTA OF GREENSBURG. Thank You for reading. More