Toyota of Greensburg - Service Center

I walked in to dealership greeted by Chad scheduled an appointment for next day for maintenance check he was pleasant and efficient. Next day greeted by CJ pleasant cheerful and very respectful explainin appointment for next day for maintenance check he was pleasant and efficient. Next day greeted by CJ pleasant cheerful and very respectful explaining what service my car required and estimated time it would take to complete. Directed me to waiting room offered refreshments. I observed him being very polite and kind to elderly customers as well as with young mother with her baby. Approached me when car service was completed and directed me to location of car. I was very impressed with customer service. These young men certainly deserve recognition for their excellent customer service. Thank you More

Jacob is a knowledgeable, friendly and efficient employee who handled the service process while giving me confidence that repairs would be completed to my satisfaction. who handled the service process while giving me confidence that repairs would be completed to my satisfaction. More

Excellent service as usual! Staff was courteous and professional with no problems at all. Would highly recommend. Staff was courteous and professional with no problems at all. Would highly recommend. More

Rudie Policz is an excellent salesperson. He was able to find a vehicle that worked fo me and my budget. The team at Toyota of Greensburg (Including Brian Dowling - Service Advisor) is excellent, and it st find a vehicle that worked fo me and my budget. The team at Toyota of Greensburg (Including Brian Dowling - Service Advisor) is excellent, and it starts with the sales dept. Repeat customer. More

Nice and kind, professional. Which I trust.answer all questions, and provide solutions. Providing a good service, in clean bright environment. I like Toyota And respect. questions, and provide solutions. Providing a good service, in clean bright environment. I like Toyota And respect. More

My vehicle left with more problems then what it came with. My service associate was a scam artist that just fed me what he thought i wanted to hear. His boss was completely non-existent and disrespectful and My service associate was a scam artist that just fed me what he thought i wanted to hear. His boss was completely non-existent and disrespectful and almost hangs up on me. There was no attempt to satisfy the customer at all. They kept on coming up with more problems then what was actually wrong. I spent 4K$ the first time, drove it for two days just to have to get it towed back in. So they can tell me they "refuse to take care of the problem cause it wasn't their fault." Also adding he'll take me to the magistrate. They made it very apparently how much not only don't care for their customers, they made it very clear they are not in the business of helping their military members or veterans. WHAT AN OVERPRICED JOKE, GREENSBURG TOYOTA IS! More

Upset with Service Took my '09 Tacoma in to have the frame replaced per the factory warranty, and also a few other things done. After waiting since March for the frame t Took my '09 Tacoma in to have the frame replaced per the factory warranty, and also a few other things done. After waiting since March for the frame to arrive, it finally came in. That's when AJ Pacienza in Service called with a LAUNDRY list of other things they "found" that needed done, that not surprisingly, were NOT covered by the warranty. After an actual yelling match on the phone, I will be picking the truck up (supposedly soon) with just the frame done. AJ is ok with oil changes and brakes, but do not trust him with major work- he will definitely misquote and mislead you! I personally know 2 others that had their frames replaced there...and SAME story- the Service Dept. had a long list of other work that needed (OR that they strongly recommend) to be done. I've bought 4 vehicles there over the years, as well as a lot of service done, and have not had a worse experience than I did dealing with AJ.... More

Excellent service! Been buying 4Runners at Toyota Greensburg since 2005 with a fantastic relationship. I had them replace my tires and it went fast and smooth. Never a Been buying 4Runners at Toyota Greensburg since 2005 with a fantastic relationship. I had them replace my tires and it went fast and smooth. Never any issues. High quality and professionalism. I recommend Toyota, Greensburg branch to anyone looking for a great deal with some really great perks, service, inspections, etc. Check them out. Jim M Latrobe PA More