Toyota of Greensburg

No games straight to the point with a few steps into the door you can tell this a low stress environment with employees that want to get you the best deal possible. Will be coming b with a few steps into the door you can tell this a low stress environment with employees that want to get you the best deal possible. Will be coming back again and again! More

Refreshing ! It was nice to go to a dealership and not be pressured. The sales person Melanie Testa was all about giving me the best service. She listened to wha It was nice to go to a dealership and not be pressured. The sales person Melanie Testa was all about giving me the best service. She listened to what I wanted and delivered. I am very happy with my RAV4. More

New car! Great place very helpful and the best part was working with john sewcheck! The 2015 toyota highlander is working great for my dogs:) thanks soooo much Great place very helpful and the best part was working with john sewcheck! The 2015 toyota highlander is working great for my dogs:) thanks soooo much More

No pressure dealership My buying experience at Toyota Of Greensburg could not have been better. I am a laid back guy and am turned off by fast talking salespeople, Corin and My buying experience at Toyota Of Greensburg could not have been better. I am a laid back guy and am turned off by fast talking salespeople, Corin and Sal were very patient with me while I looked over the used car I was buying. When buying new you have the peace of mind that you are buying a new car with a factory warranty, much more than a 30 day warranty on a used car. More

best experience This dealership was extremely helpful and made me feel like I actually mattered. Dylan was patient with me when I kept changing my mind and kept a smi This dealership was extremely helpful and made me feel like I actually mattered. Dylan was patient with me when I kept changing my mind and kept a smile on his face the whole time. More

Dishonest, Non-Trustworthy, Incompetent Since May 2014 I've had my truck in their svc dept 4 times for the same issue. and have spent $1006 Problem, chirping noise coming from drivers front Since May 2014 I've had my truck in their svc dept 4 times for the same issue. and have spent $1006 Problem, chirping noise coming from drivers front tire. Noise would start about 10 mph & get a lil louder at 20 mph. The noise would stop if brakes were applied. Would not make noise if it was wet or cold. Was not a constant noise. Some days it would make the chirping noise and some days it wouldn't. 1st visit: $115 to clean excessive rust off rotor. Noise continued 2nd visit: $892 to replace the wheel bearing. Waa laa problem solved they said. Noise continued as soon as I got home. I called and took it back a few days later. 3rd visit: Free of charge, wow really! They say they found a rock behind the backer plate. Noise continued 4th visit: Free of charge, they said they found the problem, it was a divot on my rotor and they shaved it down. Noise continued That's not all. on the second visit they also checked the frame for excessive rust and advised me that if it was bad enough they would replace the frame and If it was ok they would just re-coat the frame. When they were done they took it to the body shop were they washed the truck and applied something on the plastic overfendorsa and front bumper. The truck looked nice and shiny. After a couple days and some rain, whatever they put on the overfenders and front bumper wore off and you can clearly see where someone used a buffer on them because there are swirl marks from one end to the other. I brought this to their attention and their response was that the body shop don't use buffers and that they don't even have them. Lying SOB's. I've asked for a refund of what I paid for the wheel bearing replacement that was not needed and I want the overfenders replaced. I kept getting the run around and finally filed a complaint with the BBB, which they are not member of, but that was my first step and this is the second. Third step is contact Toyota corporate then I'll consult an attorney then the media. I will never take my vehicle back there for service nor will I buy my next Toyota there. 9/16 update from the BBB. T.O.G. replied to my complaint and stated that no refund will be made because they fixed the problem and they will not replace the overfenders they ruined because they state that the swirl marks are the result of sun oxidation. These morons must think people are as stupid as they are. Sun oxidation cause plastic to fade, in my case my overfenders were black then after a few years faded to a blackish grey. The swirl marks were not there before they touched it. On my front bumper you can see the swirl marks except for were they couldn't get behind the brush guard that's on it with their buffer. In their response to the BBB complaint T.O.G. stated that the service manager inspected several 2008 Tacomas and observed all of them with the same swirl marks. If that was true, it was because the body shop used a buffer on them as well, but as of 9/18 T.O.G. website only has 9 used Tacomas and the oldest one is a 2011. More

New 4 runner purchase This was my first time to look at the Toyota dealership. We had a great experience thru our whole visit and Maria was wonderful to work with This was my first time to look at the Toyota dealership. We had a great experience thru our whole visit and Maria was wonderful to work with More

Dishonest, Non-Trustworthy, Incompetent service department Dishonest, Non-Trustworthy, Incompetent, Crooks is the best 4 words to describe the service department and their new owners. I bought my truck in 2 Dishonest, Non-Trustworthy, Incompetent, Crooks is the best 4 words to describe the service department and their new owners. I bought my truck in 2008. Since May 2014 I've had my truck in their svc dept 4 times for the same issue. Problem, chirping noise coming from drivers front tire. Noise would start about 10 mph & get a lil louder at 20 mph. The noise would stop if brakes were applied. Would not make noise if it was wet or cold. Was not a constant noise. Some days it would make the chirping noise and some days it wouldn't. 1st visit: $115 to clean excessive rust off rotor. Noise continued 2nd visit: $892 to replace the wheel bearing. Waa laa problem solved they said. Noise continued as soon as I got home. I called and took it back a few days later. 3rd visit: Free of charge, wow really! They say they found a rock behind the backer plate. Noise continued 4th visit: Free of charge, they said they found the problem, it was a divot on my rotor and they shaved it down. Noise continued That's not all. on the second visit they also checked the frame for excessive rust and advised me that if it was bad enough they would replace the frame and If it was ok they would just re-coat the frame. When they were done they took it to the body shop were they washed the truck and applied something on the plastic overfendors. The truck looked nice and shiny. After a couple days and some rain, whatever they put on the overfenders wore off and you can clearly see where someone used a buffer on them because there are swirl marks from one end to the other. I brought this to their attention and their response was that the body shop don't use buffers and that they don't even have them. Lying SOB's. I've asked for a refund of what I paid for the wheel bearing replacement that was not needed and I want the overfenders replaced. I kept getting the run around and finally filed a complaint with the BBB, which they are not member of, but that was my first step and this is the second. Third step is contact Toyota corporate then I'll consult an attorney then the media. If you read the other bad reviews you will notice that there are no response from these Dishonest, Non-Trustworthy, Incompetent, Crooks. I will never take my vehicle back there for service nor will I buy my next Toyota there. Here are some other dealers to go to. Bob Massie Toyota Scion Spitzer Toyota Monroeville Day Toyota Scion Kenny Ross Toyota 9/16 update from the BBB. T.O.G. replied to my complaint and stated that no refund will be made because they fixed the problem and they will not replace the overfenders they ruined because they state that the swirl marks are the result of sun oxidation. These morons must think people are as stupid as they are. Sun oxidation cause plastic to fade, in my case my overfenders were black then after a few years faded to a blackish grey. The swirl marks were not there before they touched it. More

great personal service, friendly sales staff Last evening I entered the dealership at closing time (i was unaware they closed at 5:00 pm on Wednesdays as many dealerships do) I was met by a sales Last evening I entered the dealership at closing time (i was unaware they closed at 5:00 pm on Wednesdays as many dealerships do) I was met by a saleswoman named Maria. She was willing to take the extra time to show me a vehicle I was interested in even after I apologized for coming in at closing time. The next morning I returned for a test drive and that day purchased the vehicle. Customer service is very important to me and Maria was not only friendly but very knowledgeable about the vehicle I purchased and even picked me up from the car rental place where I had rented a car to get around until I could purchase one. I did find one flaw with the vehicle and Maria brought it to Sals attention the minute we returned from the test drive. Sal personally looked at the problem and ordered the part for replacement immediately. In closing, I felt that the staff of Toyota of Greensburg did an excellent job with working with me and getting me into a vehicle I am very pleased with. More

Great People. Great Service. You guys were warm, friendly, and made my very long stay on Monday very pleasant. I was hoping to keep my Ford Taurus a little bit longer and was sur You guys were warm, friendly, and made my very long stay on Monday very pleasant. I was hoping to keep my Ford Taurus a little bit longer and was surprised that I had to get a new car so soon. But, it had to be done. You all gave me the understanding that safety comes first, and that a new car was necessary. And, I thank you all for that, especially to Everett Bortz. More