Toyota of Greensburg

Dishonest, Non-Trustworthy, Incompetent service department Dishonest, Non-Trustworthy, Incompetent, Crooks is the best 4 words to describe the service department and their new owners. I bought my truck in 2 Dishonest, Non-Trustworthy, Incompetent, Crooks is the best 4 words to describe the service department and their new owners. I bought my truck in 2008. Since May 2014 I've had my truck in their svc dept 4 times for the same issue. Problem, chirping noise coming from drivers front tire. Noise would start about 10 mph & get a lil louder at 20 mph. The noise would stop if brakes were applied. Would not make noise if it was wet or cold. Was not a constant noise. Some days it would make the chirping noise and some days it wouldn't. 1st visit: $115 to clean excessive rust off rotor. Noise continued 2nd visit: $892 to replace the wheel bearing. Waa laa problem solved they said. Noise continued as soon as I got home. I called and took it back a few days later. 3rd visit: Free of charge, wow really! They say they found a rock behind the backer plate. Noise continued 4th visit: Free of charge, they said they found the problem, it was a divot on my rotor and they shaved it down. Noise continued That's not all. on the second visit they also checked the frame for excessive rust and advised me that if it was bad enough they would replace the frame and If it was ok they would just re-coat the frame. When they were done they took it to the body shop were they washed the truck and applied something on the plastic overfendors. The truck looked nice and shiny. After a couple days and some rain, whatever they put on the overfenders wore off and you can clearly see where someone used a buffer on them because there are swirl marks from one end to the other. I brought this to their attention and their response was that the body shop don't use buffers and that they don't even have them. Lying SOB's. I've asked for a refund of what I paid for the wheel bearing replacement that was not needed and I want the overfenders replaced. I kept getting the run around and finally filed a complaint with the BBB, which they are not member of, but that was my first step and this is the second. Third step is contact Toyota corporate then I'll consult an attorney then the media. If you read the other bad reviews you will notice that there are no response from these Dishonest, Non-Trustworthy, Incompetent, Crooks. I will never take my vehicle back there for service nor will I buy my next Toyota there. Here are some other dealers to go to. Bob Massie Toyota Scion Spitzer Toyota Monroeville Day Toyota Scion Kenny Ross Toyota 9/16 update from the BBB. T.O.G. replied to my complaint and stated that no refund will be made because they fixed the problem and they will not replace the overfenders they ruined because they state that the swirl marks are the result of sun oxidation. These morons must think people are as stupid as they are. Sun oxidation cause plastic to fade, in my case my overfenders were black then after a few years faded to a blackish grey. The swirl marks were not there before they touched it. More

Great People. Great Service. You guys were warm, friendly, and made my very long stay on Monday very pleasant. I was hoping to keep my Ford Taurus a little bit longer and was sur You guys were warm, friendly, and made my very long stay on Monday very pleasant. I was hoping to keep my Ford Taurus a little bit longer and was surprised that I had to get a new car so soon. But, it had to be done. You all gave me the understanding that safety comes first, and that a new car was necessary. And, I thank you all for that, especially to Everett Bortz. More

Prius C purchase Attentive salesperson (Ron S.). No pressure. Offered the best price. Found the car in the color we wanted. Made sure we could complete the paperwork a Attentive salesperson (Ron S.). No pressure. Offered the best price. Found the car in the color we wanted. Made sure we could complete the paperwork as quickly as possible. 0% financing! This is our 3rd purchase at Toyota of Greensburg. I think that sums it all up. More

Toyota Greensburg Is #1 For A Reason We were looking for an SUV and visited Toyota in Greensburg to look into their models. What attracted us initially were the incentive deals being off We were looking for an SUV and visited Toyota in Greensburg to look into their models. What attracted us initially were the incentive deals being offered not only from Toyota, but also the local dealership buying incentive prize eligibility. We were introduced to Sales Associate Maria Tanis who skillfully walked us through the options and worked hard to find a way to get us into the right vehicle at the right price. After several days of deliberation and comparison shopping we returned to Toyota and finalized the deal with Maria, who was very attentive to our needs and put forth the extra efforts and communications throughout the process. We are very pleased with the outcome and highly recommend this dealership and Maria. More

No pressure sales. I am a price guy. I called around and got the best price over the phone and they gave me an estimate for what they could give on my truck before I I am a price guy. I called around and got the best price over the phone and they gave me an estimate for what they could give on my truck before I drove in and they stuck to the quoted price. When I arrived My sales person John Sewchek answer all my questions and personally went over all the electronics, warranties and everything I needed to know. I have already recommended him to a friend. More

Always the best deal. Greensburg Toyota is the best dealership in the area. Its customers satisfactiom is always first priority. They give you the best deal and the best se Greensburg Toyota is the best dealership in the area. Its customers satisfactiom is always first priority. They give you the best deal and the best service.They treat you like one of there own, just like family. I rate them #1. More

No Pressure! We enjoyed working with Corey very much! He answered all our questions and there was no pressure at all. He went out of his way to check things out We enjoyed working with Corey very much! He answered all our questions and there was no pressure at all. He went out of his way to check things out for us because we had a lot of questions! More

helpful very helpful, the wait to see the financial person was a little too long, but I guess you were too busy--I think you should do something about that very helpful, the wait to see the financial person was a little too long, but I guess you were too busy--I think you should do something about that More

We enjoyed our experience and appreciate the help! We would like to say thank you John for the the extra help! We love our new Subaru Legacy. We are now ready for the Pennsylvania winter! We would like to say thank you John for the the extra help! We love our new Subaru Legacy. We are now ready for the Pennsylvania winter! More

No pressure You know how you dread going to a car dealer? I felt that way before coming to toyota of Greensburg. I was pleasantly surprised. There were no pressur You know how you dread going to a car dealer? I felt that way before coming to toyota of Greensburg. I was pleasantly surprised. There were no pressure tactics, no gimmicks, no haggling. Staff is friendly and people are smiling. Ron Sehring not only sold my wife a new highlander, but managed to find me the truck of my dreams. Thanks to all for a fun, relaxed experience. More