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Toyota of Greensburg
Greensburg, PA
522 Reviews
Welcome to Toyota of Greensburg! We are a new Toyota and used car dealership located at 4964 US-30, Greensburg, PA 15601. Our convenient location and great selection of quality vehicles is an excellent resource for car shoppers who live in the Pittsburgh, Youngwood, Jeannette, Irwin, Latrobe, Monroeville, Murrysville, Mt Pleasant and McKeesport, PA areas as well. Whether this is your first time shopping with us or you've been a loyal customer for several years, you'll be treated like family from the moment you walk through our doors. That's the Toyota of Greensburg philosophy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 522 reviews
December 26, 2018
Very excellent experience No high pressure. People here made buying a car enjoyable. They respected my requests. John was excellent in teaching me the functions inside the veh No high pressure. People here made buying a car enjoyable. They respected my requests. John was excellent in teaching me the functions inside the vehicle. Very patient. More
by Camrygirl2019
December 22, 2018
Poor Customer Service Horrible customer service and sales experience. My father purchased a new Tacoma and did not think to look under the truck for a spare tire as it was Horrible customer service and sales experience. My father purchased a new Tacoma and did not think to look under the truck for a spare tire as it was a new truck. 1 week later the truck went into Toyota of Greensburg for rust proofing. After he picked up the truck, we looked under the truck to see how the rust proofing looked and realized that there was no spare tire under the truck. We then called Toyota of Greensburg thinking that the spare tire was possible removed for rust proofing and then not put back under the truck. However they advised that they do not remove the spare tire for rust proofing. After further review, it appears that the truck was sold to my father without a spare tire. We first tried to reach out to the sales person that sold my father the truck and left him a message to return our call regarding this issue. After many passing days, no call was returned which resulted in us reaching back out to Toyota of Greensburg in which we were notified that the sales person received our message and decided to pass the issue to service with no follow up call back to us advising that he was passing the issue to service (it was clear that the sales person had his sale and now did not want to be bothered by any of our concerns. Note: not the proper way to operate a respected business). After additional calls with managers, one manager was respectful and decided to ask the employees that take the new vehicles off of the arriving delivery trucks if they check for spare tires when the vehicles come off of the delivery trucks. This manager called us back and advised that the employees that preform this function advised that they do not check for spare tires and that they probably should from now on. This manager then reached out to the service manager and advised them to call us. This service manager called us and to our surprise advised that all vehicles are checked for a spare tire when they are taken off the delivery truck. We asked the service manager if he preforms this function himself to which he advised that he does not, his employees do (note: the employees that advised that they do not actually check for spare tires). At this point, we advised the sales manager that the previous manager that spoke with the employees that inspect the vehicles on arrival were told from the employees that preform this inspection process do not check for spare tires. The service manager then suggested that the tire must have been stollen, however my father had the truck for only 1 week and all hardware under the truck that hold the spare tire in place is not damaged, tampered with any way. and is fully wound up under the vehicle in proper fashion. The evidence appears to show that the truck was sold to my father with no spare tire and unfortunately we were treated with great disrespect and horrible customer service at this dealership. We will never purchase a vehicle from this dealership ever again and always spread the word when speaking to others about the poor experience we had and to never go to Toyota of Greensburg. More
by Camp1234$
Employees Worked With
December 04, 2018
Great Vehicle (Highlander) Outstanding vehicle. I almost walked away from the sale because of Tammy Tokarcik in Finance. Joe Santavicca is a very helpful man and I’d buy fro Outstanding vehicle. I almost walked away from the sale because of Tammy Tokarcik in Finance. Joe Santavicca is a very helpful man and I’d buy from him again. More
by Bradgates
November 29, 2018
Great new car experience! great sellsman, Mike and excellent finance manager Christine! Went out of their way to help me and make sure I was completely satisfied with car. No great sellsman, Mike and excellent finance manager Christine! Went out of their way to help me and make sure I was completely satisfied with car. No pressure tactics! More
by Vicki O.
Employees Worked With
November 26, 2018
Excellent Dealership This was my first experience buying a car long-distance over the web. After our prior car was totaled and dealing with a horrific local dealer, we wi This was my first experience buying a car long-distance over the web. After our prior car was totaled and dealing with a horrific local dealer, we widened our search area for a vehicle that turned out to be harder to find than expected. Toyota of Greensburg had just what we were looking for, but being just over 500 miles away made me very cautious about how this would go. Fortunately, working with Joel Dittman made this a perfect experience. Joel was more than willing to take plenty of photos and videos of the vehicle for me, answer all our questions, and honestly act as my eyes and ears on the ground. Looking at a used vehicle I was not expecting to find a flawless one, and Joel had no hesitation about pointing out any issues the vehicle had. These were all minor, but I wanted no surprises if I was going to fly in to see the vehicle first-hand. My final caution was when we got to the point of settling on a price and figuring what the total cost was going to be. After dealing with a local dealer the prior week that basically tried to load us up with bogus fees, I was relieved when Joel continued to prove that Toyota of Greensburg was a straightforward and honest operation. No surprises, extras, or gotchas! It really is refreshing to work with a salesman and dealership that actually care about their reputation, how they treat customers, and don't simply view potential customers as the source for a quick buck. The honesty, integrity, and professionalism that Joel conducts business with is a model for everyone in the car business. Whether you are looking for a new or used vehicle, you will not go wrong working with Joel Dittman at Toyota of Greensburg. Even if you're far away, you'll undoubtedly save yourself a lot of time, money, and stress by coming here first! More
by CarShopper
Employees Worked With
Joel Dittman
November 04, 2018
Car we wanted Glenn got us in the car we wanted with no hassle!! And Maria just makes the money work.. plus service is always excellent. Will buy next car here. Glenn got us in the car we wanted with no hassle!! And Maria just makes the money work.. plus service is always excellent. Will buy next car here. More
by Ryboflavin
October 27, 2018
Another great experience! As usual, when I went in to get yet ANOTHER new Tundra, it was an experience that you rarely hear about with a dealership. Glen Owen and Phil Giunto As usual, when I went in to get yet ANOTHER new Tundra, it was an experience that you rarely hear about with a dealership. Glen Owen and Phil Giunto went well above and beyond to be sure that my experience was great. I frequently send friends and family there, and every time I do, I can trust that my referrals are treated fairly, honestly and like they are part of the T of G family. Whenever I go in for service, it is always a great experience as well. Toyota of Greensburg truly has their business "firing on all cylinders"! More
by Tim P.
October 14, 2018
Great First Experience My salesperson was friendly and knowledgeable. He was able to answer my questions and spent as much time as I needed. Customer focused would be a good My salesperson was friendly and knowledgeable. He was able to answer my questions and spent as much time as I needed. Customer focused would be a good way to describe how he worked with me across different days with different steps of the purchase. He also explained how to use all the features so I was familiar with the car during the test drive and again before driving it home. While working with the financial department, I can say similar things about how smoothly the process went. I was pleased in my first car buying experience. More
by Mechy257
October 12, 2018
Very good experience My salesperson was very nice. He was informative; contact person to friends spent as much time with me as I needed and answered all my questions. Kn My salesperson was very nice. He was informative; contact person to friends spent as much time with me as I needed and answered all my questions. Knew the vehicle inside out and showed me everything about the car. I did purchase the Rav4 and he set up an appointment with financial dept and everything went very smoothly. Would recommend him as contact person to friends. More
by becky2221
September 27, 2018
Upset with Service Took my '09 Tacoma in to have the frame replaced per the factory warranty, and also a few other things done. After waiting since March for the frame t Took my '09 Tacoma in to have the frame replaced per the factory warranty, and also a few other things done. After waiting since March for the frame to arrive, it finally came in. That's when AJ Pacienza in Service called with a LAUNDRY list of other things they "found" that needed done, that not surprisingly, were NOT covered by the warranty. After an actual yelling match on the phone, I will be picking the truck up (supposedly soon) with just the frame done. AJ is ok with oil changes and brakes, but do not trust him with major work- he will definitely misquote and mislead you! I personally know 2 others that had their frames replaced there...and SAME story- the Service Dept. had a long list of other work that needed (OR that they strongly recommend) to be done. I've bought 4 vehicles there over the years, as well as a lot of service done, and have not had a worse experience than I did dealing with AJ.... More
by NotForAJ...
Employees Worked With
