Toyota of Greensboro

Outstanding splendid service & care to detail I was very pleased with my overall experience with the dealership. The cleanliness, friendly employees, and over all detail and knowledge of products I was very pleased with my overall experience with the dealership. The cleanliness, friendly employees, and over all detail and knowledge of products. I couldn't of found a better car choice without the help of Terrence Smith and the Rice Toyota family. Thank you a bunch More

Buying a new car As pleasant as it could be when buying a new car..which is most often unpleasant. I ended up getting a new Rav 4 and like it so far..Got what I wante As pleasant as it could be when buying a new car..which is most often unpleasant. I ended up getting a new Rav 4 and like it so far..Got what I wanted for the trade. More

Wooooo! After a year of hunting and shopping around I finally found a car I love as much as my old car! Ian and everyone we worked with was wonderful! After a year of hunting and shopping around I finally found a car I love as much as my old car! Ian and everyone we worked with was wonderful! More

Above and Beyond!!! Awesome team, everything well explained, no surprises, great experience! I did a lot of research and they came with best price and service... Best Toy Awesome team, everything well explained, no surprises, great experience! I did a lot of research and they came with best price and service... Best Toyota Dealer of the TRIAD!!! More

Great Customer Focused Support I came in initially to browse. Terrence Smith showed me what I asked to see then showed me several additional options. I found the car and the deal I came in initially to browse. Terrence Smith showed me what I asked to see then showed me several additional options. I found the car and the deal that I was looking for so I purchased right on the spot. He was focused on what I was saying which meant that he was actively listening. That goes along way with me. Great experience working with Terrence. More

Wonderful Experience I had a wonderful experience purchasing a used car for my daughter. Ian Gray was great to work with and made the best use of my time. I had a wonderful experience purchasing a used car for my daughter. Ian Gray was great to work with and made the best use of my time. More

My experience Today has been awesome. I purchased two camrys today and everyone was so nice. They are great and I would recommend to others to come. Today has been awesome. I purchased two camrys today and everyone was so nice. They are great and I would recommend to others to come. More

Smooth sailing I had a wonderful experience with Ian Gray when recently purchasing my 2018 Corolla! He is so kind and easy to work with! Also extremely patient when I had a wonderful experience with Ian Gray when recently purchasing my 2018 Corolla! He is so kind and easy to work with! Also extremely patient when trying to find me the best deal! Had a wonderful experience and was treated with total respect and consideration from all members of the team! Thank you again Rice Toyota and Ian Gray! More

What does appointment mean to Rice Toyota? I have been a loyal and satisfied customer of Rice Toyota since 2004 until recently. I made an appointment to have maintenance service and to purchas I have been a loyal and satisfied customer of Rice Toyota since 2004 until recently. I made an appointment to have maintenance service and to purchase a new set of tires on Thursday of last week. My appointment was for 10:15. When I arrived at the correct time, I was told it would be 3 to 4 hours, I had planned to wait on the car. I asked why so long to put on some tires and was told because of the tire sale there were lots of people in front of me. I said, no I made an appointment, again I was told there were so many people in front of me because of the tire sale. Needless to say after much discussion over what an appointment was, I left the dealership and purchased my tires elsewhere and they were installed in 30 minutes with no appointment. I asked the service clerk to please note on my records why I was leaving and purchasing my tires elsewhere. Over the next couple of days I received 3 calls saying I had missed an appointment and they would gladly reschedule for me. I would suggest Rice Toyota hire a few more mechanics and less call center people. Also when a person makes an appointment don't give someone his time slot. Not sure I will go back to Rice even though I had been happy with them for years. There is too little personal touch and too much relying on computers. More

Great New Car Experience! The employees at Rice Toyota were awesome in working with me and helping me with the purchase of my new vehicle. Ian Gray worked with me and answered The employees at Rice Toyota were awesome in working with me and helping me with the purchase of my new vehicle. Ian Gray worked with me and answered any questions I had during the process. He was so helpful and considerate. I would definitely recommend Ian Gray and Rice Toyota! More