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Toyota of Greensboro
Greensboro, NC
983 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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983 Reviews of Toyota of Greensboro
October 10, 2019
Best Experience Ian Gray was very professional and knowledgeable. He worked with us very patiently and greatful. He helped and worked hard to find great deal for us. Ian Gray was very professional and knowledgeable. He worked with us very patiently and greatful. He helped and worked hard to find great deal for us. I highly recommend Ian Gray and you won't disappointed . More
by mshah_90
Employees Worked With
Ian Gray, Neil Kelly, Carlos Lemus
October 09, 2019
Fast and perfect It was the best salesman that l have seen. And nice showroom with a lot of choose. And after this if I want to buy a car, I will do that with you. It was the best salesman that l have seen. And nice showroom with a lot of choose. And after this if I want to buy a car, I will do that with you. More
by Hamid
Employees Worked With
Ian Gray
October 08, 2019
It’s amazing to me every time I see Mary Rice on TV proclaiming how honest and helpful Rice Toyota is. We purchased a used car from them and had the most horrible experience possible. First the fin proclaiming how honest and helpful Rice Toyota is. We purchased a used car from them and had the most horrible experience possible. First the finance manager tried to scam us by adding a warranty without telling us. Fortunately my Dad owned a car dealership and I can add so I knew the payment was way high and I asked to review every line of the contract. We should have walked away right then or in hindsight taken the warranty allowing this scam artist to get his commission since (unbeknownst to us) they were selling us a huge lemon. Then, they gave us a sweet spill about cleaning the car, rotating the tires for us etc before I picked it up. The evening we picked the car up, we had our children with us. They wanted to ride in the new car so they hopped in with me. The car that had driven perfectly when we test drove it now drove very differently. Once on the highway the car began to shake and sounded like a helicopter getting ready to take off. I had to pull over and trade vehicles with my husband. I was scared. Thank heavens God was watching and kept my husband and children safe and we made it home. The next morning I took the car to Flow Acura where they discovered that the lug nuts had not been tightened when the tires were rotated. We could have been killed on the highway if the tire had flown off. I left Flow Acura and drove to Rice Toyota where I spoke with the General Manager. He pulled his wallet out and gave me the money I had paid Flow Acura to diagnose and fix the car while maintaining that their dealership had done no wrong. One week later the car was not drivable and has been parked ever since (while we continue making payments). We believe the transmission went out. We cannot afford to fix it so it sits. I made numerous phone calls to management and left messages for Mary Rice and sent her emails. Nothing. The commercials make me sick. They are the most misrepresented and dishonest business I have ever dealt with!!!! More
by Amy Hailey Poole
Employees Worked With
Mary Catherine Rice, Andy Slaughter
October 08, 2019
Poor Experience I purchased a car at Rice Toyota about 3 weeks ago. It was the worst car buying experience I ever had. The sales manager seem to be relatively new in I purchased a car at Rice Toyota about 3 weeks ago. It was the worst car buying experience I ever had. The sales manager seem to be relatively new in his position with little knowledge of following the processes of car buying established by the dealership. I came in pre-approved through one bank and the sales manager ran my credit through Toyota despite me providing him with the pre-approval letter and orienting him to the process. Not only do I feel like he was sexist, he did not listen to me as a customer, but rather, did what he wanted to do. This ordeal took literally all day (8 hours) to buy a car. The car key was misplaced and the salesman had to find it. I traded in a car and I received a voicemail message 2 days after this car-buying debacle from the salesman asking for me to bring a second key to the dealership because they could not locate the car key of the car that I traded in. When I responded to the general manager’s email about not having a good car-buying experience, I did not even receive a follow-up telephone call or email. This was by far the absolute worst car-buying experience I have ever had and WILL NOT recommend Rice Toyota to anyone that I know. More
by Nakeshia Williams
Employees Worked With
Willie Guess, Richard Beachem
October 05, 2019
Love my Highlander Good experience in finalizing my purchase. After shopping around and researching Rice was the best deal and they worked great as a team to make the s Good experience in finalizing my purchase. After shopping around and researching Rice was the best deal and they worked great as a team to make the sale. More
by Susanf
Employees Worked With
Ian Gray
October 01, 2019
FIRST OF ALL, I love everyone who works here! Patrick helped me and did everything he could for me! This is the PLACE TO GO helped me and did everything he could for me! This is the PLACE TO GO More
by Chloemuellerc
Employees Worked With
Mary Catherine Rice, Andy Slaughter, Patrick Mabe, Chris Bruce
September 29, 2019
Positive. Helpful. Friendly. Tried to work with us within our price requirements. He was so thorough and patient while explaining sale and car questions. I would recommend working Tried to work with us within our price requirements. He was so thorough and patient while explaining sale and car questions. I would recommend working with him to friends. More
by Bflais
Employees Worked With
Jordan Atkinson
September 28, 2019
Upgrade Time! This process was seamless! Applied online, had a new 2019 Camry 2 days later! The staff was awesome! Ian and Ashley were the absolute best! Everyone w This process was seamless! Applied online, had a new 2019 Camry 2 days later! The staff was awesome! Ian and Ashley were the absolute best! Everyone was so welcoming and just willing to help with whatever! Free ice cream and free hotdogs! Today was everything! I wanna buy another car tomorrow! Lol! Love Rice and all they represent! More
by Renee_Perry
Employees Worked With
Ian Gray
September 27, 2019
4Runner (repair/maintenance) special praise for Richard Robinson, Service Advisor for his very courteous and professional manner in guiding us through what otherwise might have be special praise for Richard Robinson, Service Advisor for his very courteous and professional manner in guiding us through what otherwise might have been a very time consuming proposition. thank you Richard More
by mircea
Employees Worked With
Richard Robinson
September 22, 2019
Great service with excellent sales from Jessie. Excellent service from sales team. Very knowledgeable on Toyota truck features. Jesse took time to explain the numbers. The low loan percentage wit Excellent service from sales team. Very knowledgeable on Toyota truck features. Jesse took time to explain the numbers. The low loan percentage with good buyback for current truck with less payoff time on a new truck sealed the deal. More
by William
Employees Worked With
Jesse Kondratenko
