Toyota of Glendora - Service Center
Glendora, CA
516 Reviews of Toyota of Glendora - Service Center
Easy appoint, good communication, grateful for transportation to work instead of waiting, quick service completion transportation to work instead of waiting, quick service completion More
Friendly, courteous and knowledgeable staff. Clean waiting area. This is why I have been coming to this dealership to service my Toyota vehicles for years. Clean waiting area. This is why I have been coming to this dealership to service my Toyota vehicles for years. More
First, I want to say that any business who answers theirs phones without identifying themselves is shady. What are you hiding; hence, the one-star. They are hiding everything and being rude about it. Mike phones without identifying themselves is shady. What are you hiding; hence, the one-star. They are hiding everything and being rude about it. Mike in the service department felt he needed to hang up on me during our conversation and after my car had been serviced and the key was nowhere to be found. Ann, the receptionist, who also didn't identify herself until asked, promptly said the issue was not hers transferred me to Mike. All in all, I just think businesses take advantage of people as though they are in the service industry. Try finding another job in another field if you don't think catering to your customers is part of your job. Shame on you Toyota of Glendora for having terrible, shameful workers who treat your paying customers as if they didn't need them. YOU DO. Without these paying customers, you would not have a job. More
The waiting area was clean and tidy, the representatives were helpful with the work that was required. were helpful with the work that was required. More