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Toyota of Glendora - Service Center

Glendora, CA

4.8
520 Reviews

520 Reviews of Toyota of Glendora - Service Center

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July 09, 2024

Very bad customer service specially with maintenance and they want me to rent car I think they try to make business More

by wael_fouad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Jul 09, 2024 -

Toyota of Glendora responded

We are so sorry to hear about your negative experience at Toyota of Glendora. Please call us at your convenience to see how we can fix this.

July 09, 2024

Having an appointment makes everything work much quicker and efficiently. Highly recommend getting your car serviced here. More

by Isidrocas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Petrus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Toyota of Glendora responded

We appreciate your positive feedback! It's fantastic to hear that you had an excellent visit with us. At Toyota of Glendora, we aim to make every customer's experience memorable and satisfying. Thanks for choosing us, and we hope to see you again soon!

July 09, 2024

Very easy to get my Toyota Highlander repaired. Water pump was fix over night. Very friendly service personnel (David) I was able to use one of their on/line coupons to help lower the price. Thank More

by bobtomko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Petrus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bunny
Jul 09, 2024 -

Toyota of Glendora responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience at Toyota of Glendora. Our team always strives to provide top-notch service, and it's wonderful to know we hit the mark. We look forward to serving you again in the future!

June 23, 2024

Rodrigo is an allstar. He assisted me with the scheduling of my service appointment, writing up the work order, and calling me before the scheduled finish time to tell me More

by TanSam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Petrus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodrigo
Jun 26, 2024 -

Toyota of Glendora responded

Thank you for sharing your positive experience! We are glad to hear our team could assist you.

June 19, 2024

The service with Toyota of Glendora is always excellent. My service advisor Genaro Millan lets me know what needs to be done before and after service and what the cost will be. He always gives me outstandi More

by DParnelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genaro Milan
Jun 26, 2024 -

Toyota of Glendora responded

Thank you for choosing our service department here at Toyota of Glendora! Our team is always glad to help.

June 17, 2024

David was very helpful! I was able to get my car faster then expected.He even helped me adjust my seat.Very considerate employee More

by Great Service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Petrus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Toyota of Glendora responded

We are so glad you had a great experience with our service department! Thank you for coming in

June 14, 2024

I would like to recognize, David Milan-service advisor, and Percy-master mechanic and Ernie- parts advisor and Miguel-service advisor for displaying excellent customer service and top notch workmanship on More

by MikeyO.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Milan, Percy, Miguel from service and Ernie from parts all deserve 5 stars!
Jun 14, 2024 -

Toyota of Glendora responded

Thank you so much for your kind words! We are so happy to hear our team was able to assist you. See you next time!

June 13, 2024

The service manager was very pleasant . He put down my important points on the work order. Good job done. More

by herb99king
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lila Salsman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Toyota of Glendora responded

Thank you for coming into our service department! We are happy to help.

June 12, 2024

My Service Advisor was David. He was extremely helpful, and I enjoy doing business with him. More

by henrysdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Millan
Jun 12, 2024 -

Toyota of Glendora responded

Thank you for visiting our service department! We are always happy to be of help.

June 12, 2024

I assume that the service department was able to remedy the problem with my car while also successfully addressing my concern about the low tire pressure icon. More

by calimichfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genaro
Jun 13, 2024 -

Toyota of Glendora responded

We are so happy to hear we were able to resolve your issue! Thank you for coming in.

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