Toyota of Glendora - Service Center
Glendora, CA
553 Reviews of Toyota of Glendora - Service Center
First, I want to say that any business who answers theirs phones without identifying themselves is shady. What are you hiding; hence, the one-star. They are hiding everything and being rude about it. Mike phones without identifying themselves is shady. What are you hiding; hence, the one-star. They are hiding everything and being rude about it. Mike in the service department felt he needed to hang up on me during our conversation and after my car had been serviced and the key was nowhere to be found. Ann, the receptionist, who also didn't identify herself until asked, promptly said the issue was not hers transferred me to Mike. All in all, I just think businesses take advantage of people as though they are in the service industry. Try finding another job in another field if you don't think catering to your customers is part of your job. Shame on you Toyota of Glendora for having terrible, shameful workers who treat your paying customers as if they didn't need them. YOU DO. Without these paying customers, you would not have a job. More
The waiting area was clean and tidy, the representatives were helpful with the work that was required. were helpful with the work that was required. More
Mike McVey is really thorough, knowledgeable, and personable. Great service especially the smog technician Louis. personable. Great service especially the smog technician Louis. More
Quick and thorough service. I was done in about an hour. Breakfast and errands done while I was waiting! I was done in about an hour. Breakfast and errands done while I was waiting! More