Toyota of Glendora

Damn Toyota. They brag about their quality service and number of check points they go through when you bring your car to them for service. And that was my belief and trust in them for many years. Not anym number of check points they go through when you bring your car to them for service. And that was my belief and trust in them for many years. Not anymore now. We brought our Rav4 and Highlander yesterday for scheduled maintenance service and they say all fluids are topped up during the service and car is thoroughly checked. Today, when we opebed the hood to take a look at the engine compartment, we were so shocked to see the brake fluid levels of both cars were in the minimum level - NOT TOPPED UP! Damn! We are scheduled to go to yosemite on Friday and what if we did nit check the brake fluid level? We could have ran out of the brake fluid and it might cause an accudent because wecwill be using more braked onnthe mountain. The wiper fluid is not topped up in the highlander and the battery clamp are filled with corrosion. I just wonder also if they really change the engine and transmission oil in their scheduled services in the past. Is this a part of your routine to save on your exoenses? I wonder hiw many accudents happened because of poor maintenance service? More

DISHONEST STAFF WRONG MAINTENANCE CONDUCTED Do not go here for Toyota service. Dishonest staff! I went to the TOYOTA service center in Claremont for the next scheduled appt and their records sho Do not go here for Toyota service. Dishonest staff! I went to the TOYOTA service center in Claremont for the next scheduled appt and their records showed that they botched my maintenance schedule and for some weird reason performed work for the wrong mileage schedule doing the 30,000 miles work instead of the 75,000 miles work up. Also tried to scam me for some throttle clean up More

Car purchase I purchased a 2017 Camry SE on Saturday 3/11/17. I had visited them on Friday 3/10/17 and started with Brendon Seidner. He was very helpful and patien I purchased a 2017 Camry SE on Saturday 3/11/17. I had visited them on Friday 3/10/17 and started with Brendon Seidner. He was very helpful and patient. He was very sincere with his desire to help me purchase a vehicle that was a good fit for me. I ended up leaving as I wasn't feeling well and came back the next day. He was with another customer at the time and had a colleague continue the process. Sergio Navarrette helped me with the final selection. Both had taken me on a test drive in different vehicles over the two days. Brendon had started with my information on Friday and Sergio walked me through the purchase paperwork and understanding the operation of the technology of the vehicle. I had not purchased a car in 13 years so I had a pleasant surprise on how things had changed. Both men were very courteous and demonstrated a genuine concern that I was happy with the entire process. Abraham made the DMV process easy to understand and he was very efficient and made sure all the paperwork was accurate. I would definitely recommend purchasing a vehicle from this dealership. The employees were all very pleasant from the receptionist to the sales & service personnel. They made what would have normally been a stressful situation a simple step by step process. More

Great service as always by Rick Rodriguez From the moment you are on the service drive, you are greeted promptly and assisted by the Adviser. Waiting room is comfortable and amenities are avai From the moment you are on the service drive, you are greeted promptly and assisted by the Adviser. Waiting room is comfortable and amenities are available if that is your option to wait. Shuttle drivers are very courteous and will pick-up you on time. Thanks Service Team More

Great customer service! Excellent deals Brendon Seidner sales and leasing consultant was referred to us and he exceeded our expectations. My husband bought a brand new Toyota Tacoma 2017 at Brendon Seidner sales and leasing consultant was referred to us and he exceeded our expectations. My husband bought a brand new Toyota Tacoma 2017 at an affordable price. We came in pre-approved and walked out with no haggle! Toyota on Glendora exceeded our expectations. More

Pleasureable No stress, no pressure. Never thought buying a car would be that delightful. You pick your car and they example to you all available options to get it No stress, no pressure. Never thought buying a car would be that delightful. You pick your car and they example to you all available options to get it. Its that easy. More

I just bought a new car!!! I just purchased a brand new 2017 RAV4 and couldn't be happier! I was greeted by Scott on the lot a few weeks back and he was very patient with me an I just purchased a brand new 2017 RAV4 and couldn't be happier! I was greeted by Scott on the lot a few weeks back and he was very patient with me and answered all my questions. Overall it was a great experience. More

2nd Toyota Purchase Great experience, no hard sell, sales consultant Robert Barbour was patient and explained the details of the car and tried to match my needs. This is Great experience, no hard sell, sales consultant Robert Barbour was patient and explained the details of the car and tried to match my needs. This is the second time I purchased a Toyota. More

Great Experience I was looking for a reliable car for my teenage daughter and mentioned it to my neighbor. My neighbor told me about Toyota of Glendora and the great I was looking for a reliable car for my teenage daughter and mentioned it to my neighbor. My neighbor told me about Toyota of Glendora and the great experience he had in the past. He told me it would be worth my while to take the 35 mile drive and ask for Sales Consultant Jose Sanchez. On Saturday, September 5, I decided to go to Toyota of Glendora and meet with Jose Sanchez. Jose was very knowledgeable and answered my every question, never pressuring me. Dealing with Jose felt like dealing with family. I decided to get the 2015 Toyota Corolla S for my daughter. Upon making my decision, Jose started the paperwork process and ultimately took it to his sales manager Jose R. Santiago to see what kind of deal I could get. Jose R. didn't play any games, didn't make promises he couldn't keep and knew that my time was valuable. Jose R. crunched some numbers and came up with an amazing deal and a payment that exceeded my expectations. Finally, I was sent to the Finance Manager, Fernando Rojas. It was a pleasure to deal with Fernando. It was evident that his many years of experience had only made him love his job even more. I recommend Toyota of Glendora to anyone looking for a family atmosphere and great deals on a great line of cars. More

Long-Term Customer. Great Sales and Service. I have been a customer of Toyota of Glendora since 1979. The sales experience is determined by how much research you do on the vehicle you intend to b I have been a customer of Toyota of Glendora since 1979. The sales experience is determined by how much research you do on the vehicle you intend to buy. If you are a fair and knowledgeable customer, you will be able to negotiate a win/win deal. I have purchased a total of four Toyota's from this dealership and I can honestly say I have never had a "bad" experience. (I make sure they put all of the details in writing). The service department has always provided excellent service with a "fix it right the first time" attitude, although again, you need to have some knowledge of the service(s) required. (I have gotten to know my Toyota's well). The service staff has always taken the time to explain the service(s) required and they always have provided an estimate copy of the service and price. You will need to ask for any applicable discounts as some may apply to the specific service and some may not. In summary, If you are a good customer, they are a great dealership. More