Toyota of Glendora

Excellent and very courteous and everything was done in a timely manner even the car was washed! timely manner even the car was washed! More

Michael is a great service representative to work with! Great service! Informative and friendly service! Great service! Informative and friendly service! More

Great service - Sean M was extremely helpful and friendly! Would definitely recommend both dealership and Sean M! Will come back for future vehicle purchases. Denice was very sweet and helpful! Enti friendly! Would definitely recommend both dealership and Sean M! Will come back for future vehicle purchases. Denice was very sweet and helpful! Entire process was stress-free. More

Service and sales provide great service and are very attentive to your needs and take care of issues in a timely manner attentive to your needs and take care of issues in a timely manner More

Easy to make appointment online. Checked in quickly. Notified when car was ready. Everyone was polite and attentive. Checked in quickly. Notified when car was ready. Everyone was polite and attentive. More

Everyone was friendly and knowledgeable and looked out for my needs. Will be back and definitely will recommend! for my needs. Will be back and definitely will recommend! More

Great overall experience. Customer service in all aspects/departments is average-to-good, but has the potential to be outstanding. aspects/departments is average-to-good, but has the potential to be outstanding. More

Great place and staff. Brought my laptop and kept myself busy as I didn't make an appointment for my 5K service (Oil Change and Tire Rotation) on a Saturday—mind you (website app is glitchy and I tried sinc busy as I didn't make an appointment for my 5K service (Oil Change and Tire Rotation) on a Saturday—mind you (website app is glitchy and I tried since Wednesday without success). I told the greeter how happy I was that this dealer still gave car washes with service—as Puente Hills and West Covina no longer does (West Covina still owes me one from my August service)!!! Michael called my cell (even though I was in the lounge) to let me know my car was ready (and how quick it was done as he thought it’d be longer) and told me to go to the cashier. The cashiers were busy with a customer that was charged for a part that needed to be ordered—but he was off to San Francisco so he couldn't wait for the shipment). After waiting a few minutes the cashier asked him if he could would let her help me and he agreed (IDK why as the second cashier didn't look busy). I paid and even chit-chatted having a friendly conversation. I asked her if they washed my car and she said if I told service to wash it then it was done. So I go to find my car and it was behind the greeting area wall with both front windows down (open) and my key fob in the cupholder. I looked at it and couldn't tell if it was washed (as it was so dirty when I brought it and sometimes touchless car washes leave the dirt intact). After I opened my doors and hatch I didn't see any water drops and I knew it wasn't washed. I found Michael right away and he got right on it calling a porter. I had already packed up my computer and such—but I knew how fast their drive-through car wash with spotless rinse is. I did go back to the cashier and told her that my car wasn't washed! She stated she has nothing to do with what service does! I asked her than why when I asked her if they washed my car, she said if I told service to wash it—then it was done? More

The Saturday Service dept was excellent! Phi or Phil was friendly, knowledgeable and very helpful! I had a negative experience at another Toyota location. Glendora service dept. restored my faith! friendly, knowledgeable and very helpful! I had a negative experience at another Toyota location. Glendora service dept. restored my faith! More

Toyota Glendora was very kind and accommodating. My salesperson Sean was very friendly, and treated my father and I like family. The manager Tony worked very hard to get me a great price on a new 2022 salesperson Sean was very friendly, and treated my father and I like family. The manager Tony worked very hard to get me a great price on a new 2022 GR86. I drove away happily after a few hours of paperwork and negotiations. More