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Toyota of Gladstone - Service Center

Gladstone, OR

3.9
509 Reviews

509 Reviews of Toyota of Gladstone - Service Center

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August 31, 2021

Robert greeted me as I pulled into service area, he was very friendly and attentive to my needs. Mike was also. Thanks for the service More

by Gobe
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert in service area, Mike Hill
Sep 02, 2021 -

Toyota of Gladstone responded

Thank you so much for sharing this wonderful story with us. Please let us know how we can help you next.

August 28, 2021

Austin is awesome! Thank you to Toyota of Gladstone for great service! I was in and out and the price was fair. No complaints. Thanks! More

by CWayne22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Tsuruta
Aug 31, 2021 -

Toyota of Gladstone responded

Thank you very much for your business!

August 28, 2021

Good workmanship. Excellent service in providing me car to use while chip protection was being applied. Now I’m just adding words to meet your 25 word minimum. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Tsuruta
Aug 31, 2021 -

Toyota of Gladstone responded

Mike, thank you for the extra words to make sure we received your review!

August 27, 2021

First time at this dealer. Service dept is very well staffed - a well oiled machine servicing a large number of customers. I would recommend to a friend. More

by jzdeath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Tsuruta
Aug 27, 2021 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We look forward to seeing you again.

August 21, 2021

Always good service with you. Thanks. I tried to call in my request for service but was put on hold for so long i hung up! and made the appointment on line. More

by cathleep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Tsuruta
Aug 22, 2021 -

Toyota of Gladstone responded

Thank you for your business, and we appreciate your feedback about trying to call in. We definitely use your feedback to improve in the future.

August 14, 2021

Mike Hill was very friendly and helpful. Bob Peterson was respectful and kept my best interest in mind, I would recommend Bob Peterson to anyone shopping for a Toyota. More

by three7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vic Meese, Mike Hill
Aug 19, 2021 -

Toyota of Gladstone responded

We appreciate you recommending Bob! We are very lucky to have both Mike and Bob on our team.

August 13, 2021

Great place to go buy a vehicle, this was my second one from Toyota of Gladstone. Aaron was super helpful and I never felt like I was being forced into a car which is always a relief. The entire staff was More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Meese, Aaron Waxenfelter
Aug 19, 2021 -

Toyota of Gladstone responded

We appreciate your repeat business and thank you for all of your kind words about working with our team!

August 08, 2021

Dominique is the best! Always provides quality service and feedback. He is the main reason I continue to support this dealership and he should be appreciated and awarded for his service. More

by tmoney1911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Channel
Aug 08, 2021 -

Toyota of Gladstone responded

We appreciate your kind words about working with Dominique!

August 05, 2021

Great visit. It was fast, friendly and they communicated with me all through the process. I will definitely continue to come back for service of my Camry. More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Griffith, Austin Tsuruta, Dominique Channel, Kyle Reed, Mike Hill, Parker Howell
Aug 06, 2021 -

Toyota of Gladstone responded

Thank you so much Kevin! We look forward to seeing you return!

August 04, 2021

They're very good to be considerate of their customers and help them with rides, etc. and it's really appreciated. They were also good to communicate what needed to be done with the vehicle. More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Tsuruta
Aug 05, 2021 -

Toyota of Gladstone responded

Thank you Sam! Please let us know next time how we can earn that five stars we would love to have the opportunity to improve your experience.

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