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Toyota of Gladstone - Service Center

Gladstone, OR

3.9
509 Reviews

509 Reviews of Toyota of Gladstone - Service Center

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October 02, 2021

Service was great. Felt very comfortable knowing my car was in good hands. I have been taking my Toyotas here for years now and they never disappoint More

by daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Tsuruta
Oct 02, 2021 -

Toyota of Gladstone responded

Thank you so much Daniel! We are so happy to have you as part of our loyal family.

October 01, 2021

I was checked in immediately upon my arrival. The service was well done and in a very timely manner. More

by Meor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I was in for service not sales
Oct 01, 2021 -

Toyota of Gladstone responded

We appreciate your business!

September 29, 2021

I was treated with respect and consideration. Austin explained my options and advised me thoroughly. More

by Slolivares
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Tsuruta, Austin Tsuruta
Sep 29, 2021 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy that Austin was able to provide you with such a great expericne.

September 22, 2021

Very helpful, honest and performed the work as requested. Definitely will be back moving forward. More

by bamundson1921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Tsuruta
Sep 23, 2021 -

Toyota of Gladstone responded

Thank you, and we look forward to your next visit!

September 18, 2021

I feel very taken care of when I need something fixed on the car thanks More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Tsuruta
Sep 23, 2021 -

Toyota of Gladstone responded

Thank you, Pat!

September 17, 2021

I still can't understand why you couldn't find my used car warranty in the system. However it was found and service performed. All OK. I will be in touch again. Thank You. Rated 4 because nobody gets More

by jaydubya57
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Hill
Sep 17, 2021 -

Toyota of Gladstone responded

Jay, thank you for your four-star review!

September 17, 2021

A positive experience having our Camry serviced! Check in was on time and the service was completed almost by the time promised. More

by Mo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker Howell
Sep 17, 2021 -

Toyota of Gladstone responded

Thank you, Mo!

September 04, 2021

Great. Friendly. Everyone checks to make sure you have been helped both when you bring your car in and when you come to pick it up. Appreciate the senior discount which helps when on a fixed income More

by Arthur.gardner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker Howell
Sep 04, 2021 -

Toyota of Gladstone responded

Thank you so much Arthur! We look forward to seeing you next time.

September 04, 2021

Was met in a king, courteous manner and found service personnel most efficient and pleasant to deal with. Have always found service to be most helpful. More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember name, but he was in training. Perfect service. The gentleman who greeted me was most kind, courteous and helpful.
Sep 04, 2021 -

Toyota of Gladstone responded

Thank you Pat! I believe you worked with Austin. We are so happy to have you as part of the family. We look forward to seeing you next time.

August 31, 2021

Great service for my Tacoma. Work was completed in less than hour. If I did not live clear across the city I would bring my Tacoma to Gladstone for all my service needs. More

by Tcushing66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Dustin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Toyota of Gladstone responded

We appreciate your business, and if you change your mind about making the drive, we would love to see you again!

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