Toyota of Gladstone - Service Center

I highly recommend this dealership. I purchased my Toyota Tundra in 2009 using the online sales department. I was able to get the pickup I wanted at the price I wanted. Since then, I have used Gladstone Toyo Tundra in 2009 using the online sales department. I was able to get the pickup I wanted at the price I wanted. Since then, I have used Gladstone Toyota's Service Department. Jenny Rhodes is my service manager. I like that I get to deal with the same person, who now knows me and my vehicle, every time I bring my pickup in for service. Jenny is helpful and informative. She gives me all the information about recommended maintenance without being pushy. She is very customer service orientated. She goes out of her way to make sure I am happy and the service is top notch. One time when my windshield got cracked Jenny coordinated with the glass repair shop of my choosing to come to the service department. The windshield was replaced while it was there for an oil change. This saved me a lot of time and driving around. I appreciated that Jenny went out of her to make this happen. My experience has been that all of the employees are very friendly when I arrive to the service department. I have always been pleased with the quality of service. When something is repaired, it is done right the first time. I feel the price is great for the quality of work performed. More

Jenny makes all her customers feel great about the place the car is being serviced by and we all feel that our satisfaction is very important to her. There is no problem that she will not tackle and she en the car is being serviced by and we all feel that our satisfaction is very important to her. There is no problem that she will not tackle and she encourages a return visit. Jenny is an asset to Gladstone Toyota. More

I have my car serviced at Toyota Gladstone where I bought it every 5000 miles and am very happy with the service they have provided, how timely they are, and the detail with which they tell me about my car a it every 5000 miles and am very happy with the service they have provided, how timely they are, and the detail with which they tell me about my car and what it needs. I have had no problems with the car and it has 30,000 miles. When I am thinking of buying anotehr car someday, I will definitely return since purchasing the car there was very easy since I knew what I wanted, I knew the price I wanted to pay, they had the car and I bought it for the price I wanted to after doing extensive research on prices of a new Prius. It was very easy and they were friendly and helpful. More

I have bought two cars from 'TOYOTA OF GLADSTONE", I have bought two cars from 'TOYOTA OF GLADSTONE", also my daughter has bought one.Nou i have service of my cas done by green team ( manager- Peggy I have bought two cars from 'TOYOTA OF GLADSTONE", also my daughter has bought one.Nou i have service of my cas done by green team ( manager- Peggy Mmaben ) It is a pleasure every time i come to "TOYOTA OF GLADSTONE" because of polite sales persons, manajers, service team staff,etc... All the time I was meet politely, served in time, service is qualitative and manager explaned in detailes what actual service include. I'm very thancfull to all staff who worc with my cars. More

I return to this dealership to have my vehicle serviced solely because of Jenny Rhodes in the service department. She is helpful and very knowledgeable about my vehicle, and goes above and beyond to ensure solely because of Jenny Rhodes in the service department. She is helpful and very knowledgeable about my vehicle, and goes above and beyond to ensure that both the customer and the customer's vehicle are treated in an exemplary fashion. She recognizes that customers do not have time to waste, and always gets the maintenance done correctly in the least amount of time, with a smile and a friendly attitude. As impressive, her attitude is the only reason I visit this dealership...I attempted twice in the recent past to purchase a vehicle here, but both times I encountered auto salesman who were not knowledgeable about the Toyota vehicle I sought, rude and downright deceptive (liars). I walked out the second time, went to another Toyota dealership, and bought a car the very same day. Even though I would never buy a vehicle from the sales department here because of their past behavior, they do get all of my service business because of Jenny, as well as two other friends of mine who consider Jenny their service advisor, also. More

After purchasing my first ever "new" car, I was a little nervous about bringing it into a dealer, as I had heard so many horror stories from friends about services they had experienced. I have to say I was nervous about bringing it into a dealer, as I had heard so many horror stories from friends about services they had experienced. I have to say I was really impressed from the very beginning. I was connected to Jenny Rhodes, who was so knowledgeable and really in tune with communicating how everything worked. Since then, Fall 2007 I have had nothing but really good experiences dealing with the service department through Jenny, who always takes such good care of me! I really like my car, AND I very much appreciate knowing I can trust the people who help me take care of it! More

Jenny is the greatest and represents very well all of her associates, from Sales to Service. No matter the automotive need we have had with our 2008 Camry, purchased new at Toyota of Gladstone, we have alway associates, from Sales to Service. No matter the automotive need we have had with our 2008 Camry, purchased new at Toyota of Gladstone, we have always received stellar, extra-mile customer service from Jenny and her team. Even when other options are available, Jenny is just one of the outstanding reasons we continue to return for service. Jenny rocks! JS More

I took my 2010 Camry in for some additional installations. First, I got great help from Samson in Parts department. Then he transferred me out to Chris who was extremely helpful. He answered a installations. First, I got great help from Samson in Parts department. Then he transferred me out to Chris who was extremely helpful. He answered and followed up with all of my questions. He even arranged for a rental car for me. During the whole process of installing the extra optional parts for my car, Chris called and kept me update w/the process. When I came to pick up my car, Jose in service department came out to show and explained about the work. Great job for everyone. Thank you to Chris and everyone for going the extra mile for me-- Great customer service!!! More

Jenny Rhodes is the reason I continue to bring my 2009 Camry for service at Toyota of Gladstone!! She has EXCELLENT customer service skills, and is always there to answer my questions. I actually enjoy Camry for service at Toyota of Gladstone!! She has EXCELLENT customer service skills, and is always there to answer my questions. I actually enjoy coming in for service so I can see her. Thank You JENNY!! Sharon Tavassoli More

Jenny.....my service adviser did above and beyond satisfactory work on my 2003 rav4. I could go on and on about the stuff this lady did for me but i dont have time for a 4 page blog!! All i can say i satisfactory work on my 2003 rav4. I could go on and on about the stuff this lady did for me but i dont have time for a 4 page blog!! All i can say is......."that lady maid my wife and i VERY HAPPY we went to Gladestone Toyota"! Thanks so much "Jenny" and members of Toyota! More