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Toyota of Gladstone - Service Center

Gladstone, OR

3.9
509 Reviews

509 Reviews of Toyota of Gladstone - Service Center

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February 08, 2022

Great improvements in getting faster service for oil changes. Respectful service crew. The Web page for customers needs improvement. I can’t update my address or even get in my account. More

by Ivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Furlong
Feb 10, 2022 -

Toyota of Gladstone responded

Thank you so much Ivan. Can you please give me a call and we can talk about the account you are trying to get into. Thank you Charity!

February 04, 2022

Prompt courteous service. All service was completed as requested and the invoice was explained in detail. More

by ET K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Hill
Feb 07, 2022 -

Toyota of Gladstone responded

Thank you!

February 03, 2022

Prompt courteous service. All service was completed as requested and the invoice was explained in detail. More

by jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hill
Feb 07, 2022 -

Toyota of Gladstone responded

Jim, we appreciate your business and thank you for your feedback!

January 28, 2022

Austin was very nice and addressed my arrival immediately. He gave me a quick briefing on what the recall entailed, the work to be done and an approximate timeframe for completion. The work was d More

by stevespock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kalik, Austin Tsuruta
Jan 28, 2022 -

Toyota of Gladstone responded

Thank you for your business, Steve!

January 27, 2022

Very Professional Service. Both people I interacted with communicated well and were focused on servicing my car. Mike listened to my concerns and answered my questions. He also called before Toyota did any More

by Helen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember his name but he met my car as I went through the garage door. He was personable and helpful., Mike Hill
Jan 28, 2022 -

Toyota of Gladstone responded

We appreciate your kind words, your business, and welcome to the Toyota of Gladstone family!

January 24, 2022

Owen in Service was very personable, attentative and made sure everything I needed was being taken care of. In fact Service got me out quicker than I was told. Very efficient. More

by aklinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Furlong
Jan 24, 2022 -

Toyota of Gladstone responded

Thank you!

January 22, 2022

Fast fair and reasonable . Excellent customer service with lots of friendly smiling faces . Makes getting your car serviced a pleasant experience . Don’t take my word for it . Stop by and have a cup of More

by kenbeav1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen
Jan 24, 2022 -

Toyota of Gladstone responded

Thank you for your five-star review!

January 15, 2022

I’ve been dealing with Toyota Gladstone for several years and have had great service each and every visit whether it be in service or sales. More

by steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emileigh Coen, Dominique Channel
Jan 15, 2022 -

Toyota of Gladstone responded

Thank you so much, we are so happy that you chose to visit our service center. We look forward to seeing you visit with us again. Thank you for being a loyal member of the Toyota of Gladstone family.

January 02, 2022

Austin was fantastic, in scheduling and keeping me posted on the project... would give him 10 stars if you had it on the list... Jim More

by 94ragtop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Tsuruta
Jan 03, 2022 -

Toyota of Gladstone responded

We appreciate your business!

December 31, 2021

I am stunned. Not only did the dealership charge less than any other oil change place, they got the work done in half the time they estimated. Toyota of Gladstone is the only dealership I would recommen More

by blindcoffeeroasters
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Tsuruta, Dominique Channel, Kyle Reed, Mike Hill, Parker Howell
Jan 01, 2022 -

Toyota of Gladstone responded

We greatly appreciate your kind words, and thank you for your business!

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