Toyota of Gladstone - Service Center

I OWN A 2010 BUICK LASABER, AND MY RECENT EXPERIENCE WITH THE LOCAL BUICK DEALERSHIP BECAME VERY UNSATISFACTORY. My daughter owns a Toyota and has always had good service from your service department. She re THE LOCAL BUICK DEALERSHIP BECAME VERY UNSATISFACTORY. My daughter owns a Toyota and has always had good service from your service department. She recommended Jenny of the Purple Team. My reception from Jenny and the service of my car was far more than I expected. Jenny updated me on the condition of my Buick, I left feeling confident that my car was serviced properly. Also receiving a car wash was icing on the cake. Thank you. More

I didn't used to think that a dealership had anything better to offer than any other mechanic for fixing a car. But recently when I had a major problem with my Toyota I had it worked on at the Gladstone better to offer than any other mechanic for fixing a car. But recently when I had a major problem with my Toyota I had it worked on at the Gladstone Toyota dealership. Jenny explained about the mechanics having special training specific to Toyotas and only using Toyota parts not generics. Jenny is so knowledgabe and I will only be bringing my car to her in the future. Thanks. More

Very friendly customer service, she make sure all of my questions were answered, I could not be more pleased with my visit..I have been to this dealership many times and have always received great service. questions were answered, I could not be more pleased with my visit..I have been to this dealership many times and have always received great service. I always want and get the same customer service rep Jenny Rhodes, she has always given me the best service that I could ask for.. More

Great people who enjoy what they do. We bought four cars there last year. I love my Venza, drives like a dream. Stand outs Tyson-Service Richard-Customer service Manager Zak- General Sales Manager Dav there last year. I love my Venza, drives like a dream. Stand outs Tyson-Service Richard-Customer service Manager Zak- General Sales Manager David- loan documentation Ben Doan-Sales Assoc Never any question too small to answer. You only gave 5, but they are all a 10! Thier General Manager should be very proud of them all. Catherine R More

Car issues is one of my least favorite things to deal with. Working with Jenny, I know she will always give me a straight answer. She is very knowledgable in her job. Always accomodating to our time sche with. Working with Jenny, I know she will always give me a straight answer. She is very knowledgable in her job. Always accomodating to our time schedule and very friendly. She makes "car issues" a little more tolerable. I would recommend Jenny and Gladstone Toyota Service. More

I was able to call and get an appointment the same day! That was better than expected. Then i was greeted upon my arrival. Jenny told me it would take about an hour, and in less that 45 minutes my name wa That was better than expected. Then i was greeted upon my arrival. Jenny told me it would take about an hour, and in less that 45 minutes my name was being called. I enjoyed sitting in you lounge area. I also enjoyed my coffee and a donuts too. Thank you for your great care of my van. More

The reason I work with this dealership is because of the service by my service advisor, Peggy Mabon. I purchased via her recommendation. I trust her advice totally. She is always so pleasant to work with. service by my service advisor, Peggy Mabon. I purchased via her recommendation. I trust her advice totally. She is always so pleasant to work with. Whatever Peggy thinks my car needs, I will have done. More

I brought my truck in for service and to look some noise in the front end. The problem was not found, so I took it back to have it checked again. The service person (Peggy) was very helpful, the service man in the front end. The problem was not found, so I took it back to have it checked again. The service person (Peggy) was very helpful, the service man that went for a ride explained how the four wheel drive was suppose to work, but was unable to find the noise. More

I have been a toyota owner since i got my licence it is all i will ever buy. I bought a car knowing it had issues. i then brought it to your dealership/shop to determine the extent of the issues. They wer all i will ever buy. I bought a car knowing it had issues. i then brought it to your dealership/shop to determine the extent of the issues. They were not only very proffesional but jenny expained everything in great detail that needed to be fixed. She than told me what needed to be done before i should start driving it after having the work done i was very pleased and suprised at the cost for it was less than i had expected. Because of the work of the mechanics and the way jenny carried her self in helping me i have decided that if i was to every but a car new i would come to your dealership. More

I have followed Jenny for the last 25 years. I go where she is. I have always recieved GOOD PROMPT servace from her. I know up front how much it will cost. She has often let me know when I come in for a she is. I have always recieved GOOD PROMPT servace from her. I know up front how much it will cost. She has often let me know when I come in for an oil change what the next trip will be. Example next time you should get this or that done and how much it will cost. I have found her to be honest in all her dealings with me. I also choose to wait for my car she has kept me inforned on the progression of my work that is important to me. When my nephew served in Iraq he left me incharge of his Toyota. He knew I would take care of it like my own which ment Jenny would be getting the mantince done on it to. My car is more than a car. The last car I had was a Toyota I had it for 21 years and close to 3000,000 miles on it I cryed when I left it to take my new car home. It is my oppion that that car lasted that long because Jenny and the servace guys worked on her. Thank you Deborah Mathews More