Toyota of Gladstone - Service Center

The people are always friendly and the service is really great. I enjoy coming out to the service department each time because they answer all of my questions. Jenny goes out of her way to make me satisfied great. I enjoy coming out to the service department each time because they answer all of my questions. Jenny goes out of her way to make me satisfied and happy. More

I moved back to the area (Silverton) 2 years ago, and I have come to Gladstonne Toyota for regular oil changes and some additional repair/maintenance. Tyson Nottingham and Josh Terhaar, Blue and Red Servi have come to Gladstonne Toyota for regular oil changes and some additional repair/maintenance. Tyson Nottingham and Josh Terhaar, Blue and Red Service Team Leads, have been AMAZING in their customer service, friendliness, and charging reasonably for diagnosis and repairs done. I appreciate all they have done and could not imagine taking my Camry to anyone else. Their approach and service makes driving the distance for that treatment TOTALLY worth it. THANKS GUYS, YOU'RE THE BEST ! ! More

The service was on the hightest standard possible. I would buy again from these people as they were honest and friendly. Jeff went out of his way to be helpful and answered all of my questions honestly would buy again from these people as they were honest and friendly. Jeff went out of his way to be helpful and answered all of my questions honestly. It is wonderful to find someone as courtesy and Jeff. Thanks for all of your help. More

Jenny Rhodes truely understands what "customer service" is all about. Too many business today think only about the all mighty dollar and have pushed customer service to the back burner. Gladston service" is all about. Too many business today think only about the all mighty dollar and have pushed customer service to the back burner. Gladstone Toyota has tried hard to bring customer service back. More

I can't believe it! You don't see THIS kind of Customer Service these days. Jenny spends time with me so I can understand keeping up the periodic maintenance on my Prius actually saves me money. I trust he Service these days. Jenny spends time with me so I can understand keeping up the periodic maintenance on my Prius actually saves me money. I trust her so much that when I want to buy a new Prius I would trust only her to sell me a car. One of the reasons I have recommended Jenny in Service at Toyota of Gladsone several times is because she makes it EASY to fit maintenance for my aging car in my busy schedule. A working Mom needs someone that is on your side,knows your budget and keeps me ahead of schedule. I Love Toyota's concept, "Let us take care of your drive!" If you have people just like Jenny throughout your Service Departments, then believe me people will continue to buy Toyota, I am on my fourth in my lifetime. Lisa Preble, gladstone, OR More

Excellent Service Department, particular Service Advisor(Peggy Maben). Typical of most Dealers, service prices on the extremely higher side. Overall my service experience was excellent. Service Advisor(Peggy Maben). Typical of most Dealers, service prices on the extremely higher side. Overall my service experience was excellent. Service options both present and future were extremely well explained. I have been having my Toyota Cars serviced at Toyota of Gladstone, since 2003. More

Jenny has been my service manager for a number of years now. She is GREAT at her job and always pleasant to visit with. I appreciate how she can relate to me as a female car owner and explain services to now. She is GREAT at her job and always pleasant to visit with. I appreciate how she can relate to me as a female car owner and explain services to me in a "language" I can understand.:-) She is the best! More

I purchased my Honda Element from this dealership, and later I found it had a cracked engine block. My extended warranty did not cover this repair, so the dealership decided to replace the engine with a later I found it had a cracked engine block. My extended warranty did not cover this repair, so the dealership decided to replace the engine with another used one. The engine they replaced it needed a new part, so they ordered it and didn't charge me a dime for any the repairs. They paid for my rental car too. Jenny was helpful from beginning to end. She kept me informed and was so nice to work with. Jenny made my experience excellent from beginning to end. She works with the purple team and I recommend her and the dealership to everyone now. They will took good care of me and will do the same for you! More

Peggy has been my service manager for many years. She is very professional, curtious, helpful and is one of my main reasons for getting all three of my toyotas serviced at this dealership. Most of the serv very professional, curtious, helpful and is one of my main reasons for getting all three of my toyotas serviced at this dealership. Most of the service I feel is reasonable in price; but, some are absolutely rediculously high. Overall I have had a great experience with this Toyota dealership. More

I have had another good experience at Toyota of Gladstone. The service is always friendly and they go out of the way to take care of me. They delivery me home and then pick me up when the car is Gladstone. The service is always friendly and they go out of the way to take care of me. They delivery me home and then pick me up when the car is serviced. This is exptremely important for me as many times I do not have any other way to get my car back home. They also help me think through what I specifically need for my car each time I visit. Peggy is great. More