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Toyota of Gladstone - Service Center

Gladstone, OR

3.9
509 Reviews

509 Reviews of Toyota of Gladstone - Service Center

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October 03, 2019

As always, service is top notch As stated in the title, service at Gladstone Toyota is top notch. I have scheduled my oil change few days prior, upon arrival, I didn't have to wait m More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Griffith
Oct 04, 2019 -

Toyota of Gladstone responded

Thank you Mike! We appreciate you taking the time to share this with us. Please let us know how we can help you next.

October 02, 2019

Timely, professional service.I was extremely happy with my service visit. I am new to the area and was helped with information about the neighborhood More

by Gayle
Recommend Dealer
Yes
Employees Worked With
Garrett Griffith
Oct 02, 2019 -

Toyota of Gladstone responded

Thank you Gayle and welcome not only to the neighborhood but to the Toyota of Gladstone family.

October 02, 2019

Great friendly service Loved the way I was greeted, treated by all. You need to add more names to the Service category - listing only 1 guy???? sounds as though he is the o More

by blandod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio ?,
Oct 02, 2019 -

Toyota of Gladstone responded

Thank you so much! We will look into this right away and please let us know how we can help you next.

October 02, 2019

My only complaint is they would not update the GPS system unless we paid $199.00 - and we are leasing the vehicle!!! Why should we have to pay for this service? The built in GPS system is wrong so often and More

by Me
Recommend Dealer
Yes
Employees Worked With
Garrett Griffith
Oct 02, 2019 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We will look into the options from Toyota right away. Thank you for being a loyal part of the Toyota of Gladstone family.

September 30, 2019

Professional Kyle is our representative. Always treated us with professional manner and share his knowledge with us. Really happy with the dealership and service r More

by Joanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Reed
Oct 04, 2019 -

Toyota of Gladstone responded

Thank you so much Joanie! We are very happy for you and please let us know how we can help you next.

September 29, 2019

smooth. Had a slow leak in the right back tire. Tired repaired. No complications. Not much else to say....the whole time was under an hour. More

by James Hardcastle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Griffith
Oct 02, 2019 -

Toyota of Gladstone responded

Thank you James! Please do not hesitate if you need anything at all.

September 27, 2019

Great service. 30,000 mile service, rental provided. My car was finished at the time I was told. Upon my pickup, service person on duty respectfully answered my ques More

by Julia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Garrett Griffith
Oct 02, 2019 -

Toyota of Gladstone responded

Thank you so much Julia! We appreciate being a part of the Toyota of Gladstone family.

September 27, 2019

Standard check-up My only thing to say is that your appointment email system doesn't work. I made an appointment online and there was no record in the computer system w More

by Candi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hill
Oct 02, 2019 -

Toyota of Gladstone responded

Thank you so much four your understanding Candi! We will get right on that and please do not hesitate if you need anything at all.

September 27, 2019

Super great as always. I always feel like I'm treated special. Everyone goes out of their way to listen to my concerns and provided me with answers to my questions no matter More

by Johnmull3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
Oct 02, 2019 -

Toyota of Gladstone responded

Thank you John! Please let is know how we can help you next.

September 26, 2019

Excellent Service I was greeted upon arrival. The service was prompt, I was taken care of in a timely manner and my car was ready to go sooner than the estimate. More

by lklemsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dom
Oct 02, 2019 -

Toyota of Gladstone responded

Thank you so much for sharing this with us here and for being an invaluable part of the Toyota of Gladstone family.

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