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Toyota of Gladstone - Service Center

Gladstone, OR

3.9
509 Reviews

509 Reviews of Toyota of Gladstone - Service Center

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December 11, 2019

Paint Sealent Jason went above and beyond when I brought in my car to have the paint sealent redone on the hood of my car. He was very kind and so great to work wi More

by jnov
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason McCoy
Dec 11, 2019 -

Toyota of Gladstone responded

Thank you so much for being a loyal member of the Toyota of Gladstone family!

December 11, 2019

service check up I got to my appointment early. they were able to get me in early and were finished with my service earlier then they said. Everything went well and More

by pro24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hill
Dec 11, 2019 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We look forward to seeing you again.

December 11, 2019

Great Service! I have always received a warm welcome from the service staff at Gladstone Toyota. I had an 8:00 am appointment and was driving down the road at 9:15 w More

by Gregmontheriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Griffith
Dec 12, 2019 -

Toyota of Gladstone responded

Greg, Thank you for recognizing Garret Griffith and David Ruppert for their service!

December 10, 2019

Excellent fast service as usual, no problems, done on time, clean service and work area, everything was explained clearly and no pressure to do other things not needed.😀 More

by wilesfam
Recommend Dealer
Yes
Employees Worked With
Austin Tsuruta
Dec 10, 2019 -

Toyota of Gladstone responded

Thank you so much for being a loyal part of the Toyota of Gladstone family.

December 09, 2019

It was time for our new Camry SE to have it’s 1k check up. It was handled with friendly staff, efficiently and the couple of small items I had were taken care of. The dealership is clean and being able to More

by Rick
Recommend Dealer
Yes
Employees Worked With
Jason McCoy
Dec 10, 2019 -

Toyota of Gladstone responded

Thank you so much Rick! We look forward to seeing you again soon!

December 07, 2019

Cracked mirror Warranty replacement of cracked passenger side mirror that occurred two weeks after purchase of car. Fast service..thanks! Hope all future visits go More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Tsuruta
Dec 07, 2019 -

Toyota of Gladstone responded

Rich, we are sorry to hear that you had such bad luck so soon after your purchase and appreciate you giving us the chance to make it right for you. Please don't hesitate to reach out anytime if we can be of any assistance in the future.

November 10, 2019

Just like a new car! What a wonderful greeting! The staging bay was very clean, and the greeters and technicians are standing by to receive my vehicle. I chose to wait for More

by Skooter 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Tsuruta
Nov 10, 2019 -

Toyota of Gladstone responded

We much appreciate you taking the time to share about your experience with our team; thank you so much!

November 09, 2019

Very Responsive to what is Wanted Was going to drop car off for service the next morning. However, they said it would only take about an hour if I wanted to wait, so I did. It was all More

by jctangney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Tsuruta
Nov 09, 2019 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We look forward to seeing you next time.

November 09, 2019

Exemplary Sales and Service at Gladstone Toyota I have purchased cars through Gladstone Toyota since 2015; my wife has heard my comments and purchased her Corolla there also. The Service Department More

by temacc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker Howell
Nov 09, 2019 -

Toyota of Gladstone responded

What a great story! Thank you for sharing it with us and for being a loyal member of the Toyota of Gladstone family.

November 09, 2019

Friendly, professional and knowledgable Upon my arrival for my service appointment Kyle Reed (silver team manager) was friendly, professional and knowledgeable. He exuded confidence in our More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
Nov 09, 2019 -

Toyota of Gladstone responded

Thank you Gary! We are so happy to have you as a part of the family, we look forward to seeing you next time.

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