Toyota of Gladstone - Service Center

100 % Satisfaction Have been using Gladstone Toyota Service for about the past 3 years (twice per year). I'm totally satisfied with every aspect. Never an issue, never a Have been using Gladstone Toyota Service for about the past 3 years (twice per year). I'm totally satisfied with every aspect. Never an issue, never a problem. Honest, quick and super friendly. Thank you. More

Answered my Questions The service person who helped me listened to what my concerns were. He answered my questions and showed me what to do so the problem wouldn't happen The service person who helped me listened to what my concerns were. He answered my questions and showed me what to do so the problem wouldn't happen next time. More

Service Rav 4 I was in early for my appointment but they got it done before time estimate on a Toyota Rav 4. They were fast and thorough. I was in early for my appointment but they got it done before time estimate on a Toyota Rav 4. They were fast and thorough. More

Kyle Reed is Great! Kyle stepped in when an error was made by another professional and made it right for me. He is always really great to work with! Kyle stepped in when an error was made by another professional and made it right for me. He is always really great to work with! More

The service department was overall great! They had our vehicle in and out in less than an hour. The only issue I had, was that the gentleman who helped us had an air pod in his ear and he wasn’t very frie vehicle in and out in less than an hour. The only issue I had, was that the gentleman who helped us had an air pod in his ear and he wasn’t very friendly. Not mean or unprofessional just felt like me being there was a burden on him. Otherwise, we love Toyota of Gladstone and recommend it to all of our family and friends! More

Service and a new purchase I first became a customer when I purchased a 2016 Tacoma. A year later it was a "total" loss and I bought a 2017 Tacoma. Since I injured my right shou I first became a customer when I purchased a 2016 Tacoma. A year later it was a "total" loss and I bought a 2017 Tacoma. Since I injured my right shoulder in the accident, I begrudgingly got an automatic. Yesterday, it came in for it's last free service. But to my delight, you had a 2020 Tacoma with everything on it, a "real" back seat and a Manual Transmission! Kenny Khzam was my sales person, it was a pleasure to work with him and George added an air of joviality to the transaction. Now, I'm looking forward to seeing my service manager, Jason, for years to come. And I'm sure he will appreciate not hearing me complain about the automatic transmission. Really a shame for Toyota to ruin a great truck with a faulty transmission. More

Making the appointment was quick and easy. Service personnel were friendly, efficient and very professional. Everything was clearly explained. Best of all, the car was ready quicker than expected. personnel were friendly, efficient and very professional. Everything was clearly explained. Best of all, the car was ready quicker than expected. More

They went out of their way to service my Prius Garrett provided timely service even though I didn’t have an appointment And there was no charge for the service I thought that I had scheduled Garrett provided timely service even though I didn’t have an appointment And there was no charge for the service I thought that I had scheduled service on the website but Gladstone Toyota had no record of this. More

Prompt and courteous service After leasing another RAV4 I had a 30 day service appt with Kyle Reed He was friendly, helpful and knowledgeable I needed assistance with some scre After leasing another RAV4 I had a 30 day service appt with Kyle Reed He was friendly, helpful and knowledgeable I needed assistance with some screen and control button questions, which he answered and assured Me going forward Satisfaction was certainly met More

Kyle was as always awesome. He was not my original assigned service rep but checked me in and checked me out. My rep was busy assigned service rep but checked me in and checked me out. My rep was busy More