Toyota of Gladstone - Service Center

Great experience This crew always gets me in and out of there in a very reasonable amount of time . I especially appreciate that the tv in the waiting room is not bla This crew always gets me in and out of there in a very reasonable amount of time . I especially appreciate that the tv in the waiting room is not blaring. The other 2 dealerships I’ve been to always have their tv so loud you can’t even think . Even when no one is watching it. That is the main reason I won’t go to Wilsonville or Vancouver anymore. My be a small thing to some people , but not me. More

Carl was very professional. He has a sixth sense for communicating. I will always come back. Awesome customer service! I stopped in without an appointment and they got me in immediately. WOW!!! communicating. I will always come back. Awesome customer service! I stopped in without an appointment and they got me in immediately. WOW!!! More

Service appt All experiences over the last 4 years have been exceptionally pleasant. Although, my usual service manager wasn't on duty yesterday, I was still treat All experiences over the last 4 years have been exceptionally pleasant. Although, my usual service manager wasn't on duty yesterday, I was still treated with the same respect as always. The service attendants are always friendly, helpful and professional. More

Overall, Good Experience Aside from the "councilor" asking if I wanted the tires rotated without mentioning it would be extra, and when I asked if that was extra he said it wo Aside from the "councilor" asking if I wanted the tires rotated without mentioning it would be extra, and when I asked if that was extra he said it would be $72, which I declined then he said that will be $38, after I had told the department I was using the special they offered, which was included in the email confirming my appt., it took 30 min and done. They used to offer you a water, but not this time. Did get a free car wash - yay! If someone asks if you want something that is an extra charge, that should be said up front IMHO. More

Great service Great Service, once again........thank you, thank you, thank you. Ty Ty TY TY TYTY TY YY TY TY TY TY TY TY TY TY Great Service, once again........thank you, thank you, thank you. Ty Ty TY TY TYTY TY YY TY TY TY TY TY TY TY TY More

Regular Maintenance Service department very good. Everything done in time. Only problem is that you have not really opened up completely because no free coffee. I thought Service department very good. Everything done in time. Only problem is that you have not really opened up completely because no free coffee. I thought Clackamas County was OK for relaxed standards. More

servicing We received excellent service & attention regarding a safety recall. Representatives were very patient & answered all our questions. We also received We received excellent service & attention regarding a safety recall. Representatives were very patient & answered all our questions. We also received a tire rotation along with the recall servicing. Would highly recommend this dealership. Carl & Gayle Nehring More

Pleasant and timely Prompt attention upon arrival, comfortable customer lounge. Estimate provided re approximate wait time to completion of work. Wait ended up being 1 ho Prompt attention upon arrival, comfortable customer lounge. Estimate provided re approximate wait time to completion of work. Wait ended up being 1 hour longer than estimated, but the extra time allowed more reading of the good book I had brought with me. Upon inquiring, a coupon for discounted price to service was made available. More

EXCELLENT service!!! Always a pleasure to do business with Toyota of Gladstone, especially working with Parker. He has always been very attentive, professional and friend Always a pleasure to do business with Toyota of Gladstone, especially working with Parker. He has always been very attentive, professional and friendly! He is truly a great asset to your dealership! Thank you Parker for always treating your customers with professionalism, kindness and authentic care! More

Efficient and Curtious The service person Jason McCoy is an excellent example of why I still return for my service needs at your dealership. He knows what he is doing and d The service person Jason McCoy is an excellent example of why I still return for my service needs at your dealership. He knows what he is doing and does it well! Plus he does it with a smile. More