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Toyota of Gladstone - Service Center

Gladstone, OR

3.9
509 Reviews

509 Reviews of Toyota of Gladstone - Service Center

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November 26, 2020

After the initial shock of the 60K service, Kyle spelled it all out and provided an Uber ride back and forth home instead of having to wait at the shop. Work was done slightly earlier than normal and we're More

by Harold, Oak Grove
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
Nov 30, 2020 -

Toyota of Gladstone responded

Harold, thank you very much for your kind words about your experience working with Kyle Reed here in our service department!

November 26, 2020

Always prompt, courteous and informative. In for a recall fix. Got in quickly and fixed within one day. Provided rental car at not charge. Picked up and left rental at Toyota which was very helpful. S More

by Nancy Towle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
Nov 30, 2020 -

Toyota of Gladstone responded

Nancy, thank you for your business!

November 25, 2020

Great service, got me in immediately, fixed the problem in one hour. Garrett goes out of his way to take care of my truck. He is one of the best! More

by lepelton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Griffith
Nov 30, 2020 -

Toyota of Gladstone responded

We appreciate your business!

November 22, 2020

Every time I take our car in Kyle is top notch on service. I would highly recommend Gladstone Toyota for any of you car needs. More

by Clark20245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
Nov 30, 2020 -

Toyota of Gladstone responded

We appreciate your recommendations and your business. Thank you!

November 22, 2020

Jason McCoy always gets my truck in on time. He couldn't find a continuing problem yet. Next time the truck dies he wants me to have it towed in. It's the only way they can check it out. Good dealership, More

by toby2626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Chestnut, Vic Meese, Jason McCoy
Nov 30, 2020 -

Toyota of Gladstone responded

Thank you!

October 31, 2020

Mike was friendly and knowledgeable, helped inform me about the repairs needed, and was able to fit them in alongside my oil change. Thanks Mike! More

by Glen Denning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hill
Oct 31, 2020 -

Toyota of Gladstone responded

Thank you so much Glen! We greatly appreciate you sharing this with us. Please let us know if you need anything at all.

October 31, 2020

Kyle is always friendly and courteous. He explains the repairs and makes recommendations. He is also very thorough. I am loyal to Toyota of Gladstone. More

by Joel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
Nov 07, 2020 -

Toyota of Gladstone responded

Thank you so much Joel! We are so happy to have you as part of our loyal family.

October 30, 2020

Garret was great. I do have to take off one star because while I was finalizing payment in the service area I saw three employees wearing their masks around their neck. Masks do not work if not worn proper More

by Happy Wife
Recommend Dealer
Yes
Employees Worked With
Garrett Griffith
Oct 31, 2020 -

Toyota of Gladstone responded

Thank you so much for this great review! We are working on the masks thank you for bringing it to our attention and for being a loyal part of the Toyota of Gladstone family.

October 24, 2020

This is the best Toyota dealership in the metro area , and we’ve been to all of them . I enjoy spending my hard earned money there. All of the associates are personable and friendly. I especially love t More

by Mike52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Griffith, Austin Tsuruta
Oct 24, 2020 -

Toyota of Gladstone responded

Thank you so much Mike and thank you for being a loyal part of our family. We look forward to seeing you next time.

October 17, 2020

The service I receive from Gladstone Toyota is always top notch! I am never disappointed in the way that I am greeted or that my car is always ready when you say it will be. Thank you for great service! Au More

by cathleep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Tsuruta
Oct 19, 2020 -

Toyota of Gladstone responded

We appreciate your business!

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