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Toyota of Gladstone - Service Center

Gladstone, OR

3.9
509 Reviews

509 Reviews of Toyota of Gladstone - Service Center

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December 17, 2020

Pleasant experience, finally enough miles/time for the first service on this vehicle. Everyone at this dealership is always so nice. Be back again, when it’s time for the next service; I’m getting old(er More

by stutzman3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom
Dec 18, 2020 -

Toyota of Gladstone responded

Thank you very much!

December 16, 2020

I come for the good service I can count on getting from Austin. After three visits in almost three years, he calls me by name. Nice guy and I trust his advice. More

by ajmcop
Recommend Dealer
Yes
Employees Worked With
Austin Tsuruta
Dec 16, 2020 -

Toyota of Gladstone responded

Thank you very much for your business and five-star review!

December 09, 2020

Replaced starter battery on Prius Prime (4 years old). I got in and quickly. Old battery passed test, "However state of heath level is Low". Neither of my battery boosters would start the car so had to call More

by jctangney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Tsuruta
Dec 10, 2020 -

Toyota of Gladstone responded

Thank you so much Gary! We are so happy to have the opportunity to visit our service center. We look forward to seeing you visit with us again. Welcome to the Toyota of Gladstone family.

December 08, 2020

Dominique was awesome! He was great to work with, and super friendly. My car was ready 20 minutes before is was supposed to be done. More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Channel
Dec 10, 2020 -

Toyota of Gladstone responded

Thank you so much Eric! We are so happy you have had the opportunity to visit our service center. We look forward to seeing you visit with us again. Welcome to the Toyota of Gladstone family.

December 08, 2020

Jason is wonderful to work with and always takes care of my car needs. This is the 2nd Toyota I have purchased from your dealership. More

by junebug42x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason McCoy
Dec 10, 2020 -

Toyota of Gladstone responded

Thank you so much Junebug! We are so happy to have had the opportunity to visit our service center. We look forward to seeing you visit with us again. Thank you for being a loyal part of the Toyota of Gladstone family.

December 05, 2020

Wonderful staff and excellent on time service. Austin T got me an appointment quickly and answered all the questions I had about my vehicle. He made me feel good about choosing Gladstone Toyota. More

by hainesmail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Tsuruta
Dec 10, 2020 -

Toyota of Gladstone responded

Thank you so much! We are so happy you have had the opportunity to visit our service center. We look forward to seeing you visit with us again. Welcome to the Toyota of Gladstone family.

December 04, 2020

Kyle Reed provided a professional, friendly and courteous experience for me during my maintenance and recall remedy appointment. Everyone that I interacted with during my visit was friendly and upbeat. The More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
Dec 10, 2020 -

Toyota of Gladstone responded

Thank you so much Gary! We are so happy to have the opportunity to visit our service center. We look forward to seeing you visit with us again. Welcome to the Toyota of Gladstone family.

December 03, 2020

Fast service, reliable service, friendly employees, knowledgeable, clean premises, twenty five words a lot to write, can’t think of much else to say. Toyota my favorite brand. This is my fifth. More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hill
Dec 05, 2020 -

Toyota of Gladstone responded

Thank you so much Kathy! We are grateful to you and so happy to have you as part of our family.

December 01, 2020

I have worked with both Dom, and Jason during my different service appointments. It is worth the hour drive for me to make sure that my Tacoma is always taken care of. More

by Huntercleghon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason McCoy , Dominique Channel
Dec 05, 2020 -

Toyota of Gladstone responded

AHH what a great story! We are so thankful to you for driving all this way to work with us. We are so happy to have you as part of our family Hunter.

November 26, 2020

David, ex-neighbor here and want you to know the service department was spot on yesterday. Austin should be in-line for a promotion :) He brought up a new fob battery to start the conversation and I had for More

by markmaly1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Tsuruta
Nov 30, 2020 -

Toyota of Gladstone responded

Thank you very much for sharing your experience working with Austin Tsuruta in our service department. We greatly appreciate it!

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