Back

Toyota of Gladstone - Service Center

Gladstone, OR

3.9
509 Reviews

509 Reviews of Toyota of Gladstone - Service Center

Sort by
January 15, 2021

Always good service. I was able to get in same day for an oil change. I was nice to see what else was needed or suggested for my vehicle. I am scheduled for next Friday for three services. More

by Mikec974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hill
Jan 15, 2021 -

Toyota of Gladstone responded

Thank you for this five-star review, and we look forward to seeing you again next Friday!

January 15, 2021

Resolved my Tacoma's problem quickly and was able to use Costco 15% discount coupon. Will continue to use this shop for major or services outside of oil changes and fluid changes that I get done at a Valvo More

by Mike in Oregon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth
Jan 15, 2021 -

Toyota of Gladstone responded

We appreciate your business, Mike!

January 14, 2021

Process was very positive. Scott did a great job during the entire process. Dealership was clean, spacious and very customer friendly. Highly recommend them if you are looking to purchase a Toyota. More

by MIKENJR45
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott McPherson
Jan 14, 2021 -

Toyota of Gladstone responded

Thank you very much for your business!

January 14, 2021

J K Khan was very helpful and patient with this non-techie person. The comment about no one using CDs anymore for music cracked me up. All in all it was a very good experience. More

by MBOMLOR40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JK Khan, John Parohinog
Jan 14, 2021 -

Toyota of Gladstone responded

Don't feel bad, I still use CDs! Thank you very much for your business!

January 14, 2021

Jason was very attentive and personable. He listened to what I requested and was able to resolve an seat belt issue that I brought up. More

by YAMIYAACOV
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jason McCoy
Jan 14, 2021 -

Toyota of Gladstone responded

Thank you very much for your five-star review!

January 14, 2021

Garret was very gracious to this little old grey haired lady, even when I couldn’t find the car key. Clean, safe distancing in waiting room. Thanks More

by REDSMOM56
Recommend Dealer
Yes
Employees Worked With
Garrett Griffith
Jan 14, 2021 -

Toyota of Gladstone responded

We appreciate your business!

January 14, 2021

service was good. Overcharged even with a printed quote. When questioned, dealer stated his credit card machine wasn't working right. did not fix. disappointed More

by jediwac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin Tsuruta
January 13, 2021

Dominic in services is the best! Always so friendly and welcoming! Differently love Gladstone Toyota. And look forward for many more services with them Thank you! More

by BRIDGETSIDDIQI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Channel
Jan 22, 2021 -

Toyota of Gladstone responded

Thank you so much, we are so happy that you chose to visit our service center. We look forward to seeing you visit with us again. Thank you for being a loyal member of the Toyota of Gladstone family.

January 13, 2021

I just came in to get my 5k service done on my new Tacoma and Dominique helped me. He was so friendly and efficient. It only took them an hour to complete the service while a TON of cars were in. I’m so happ More

by lilyhartman12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Channel
Jan 22, 2021 -

Toyota of Gladstone responded

Thank you so much, we are so happy that you chose to visit our service center. We look forward to seeing you visit with us again. Thank you for being a loyal member of the Toyota of Gladstone family.

January 13, 2021

Friendly, efficient service personnel. I was a bit disappointed that it took around an hour for a tire rotation, but I guess I just had to take my place in the queue. More

by MIKE_KLAIN
Recommend Dealer
Yes
Employees Worked With
Austin Tsuruta
Jan 22, 2021 -

Toyota of Gladstone responded

Thank you so much, we are so happy that you chose to visit our service center. We look forward to seeing you visit with us again. Thank you for being a loyal member of the Toyota of Gladstone family.

...
19
...