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509 Reviews of Toyota of Gladstone - Service Center
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February 04, 2021
I went in for an oil change, service was excellent. I’m a happy customer. Waiting areas were very clean, and social distancing was respected. happy customer. Waiting areas were very clean, and social distancing was respected. More
by STATHIAANN
Verified CustomerEmployees Worked With
Garrett Griffith, Jason McCoy , Austin Tsuruta, Dominique Channel, Kyle Reed, Mike Hill, Parker Howell
February 04, 2021
I went in for an oil change. As usual, Kyle Reed greeted me and got me all set. I am one happy customer. I drove to Gladstone Toyota instead of went to Vancouver Toyota where was very closed to my house. Gl me and got me all set. I am one happy customer. I drove to Gladstone Toyota instead of went to Vancouver Toyota where was very closed to my house. Gladstone Toyota always does it right the first time More
by JOAN_MCCLEEREY
Employees Worked With
Kyle Reed
February 04, 2021
On time and on budget; Lift service a very nice bonus, quicker than the inhouse transport. I should not need to ask regading brakes and possible issues. quicker than the inhouse transport. I should not need to ask regading brakes and possible issues. More
by PIETERVDT
Employees Worked With
Austin Tsuruta
February 03, 2021
When dropping off vehicle service writer was not wearing a mask and he wasn’t very friendly just asked me if I had a ride home. Finished job that day as they said they would. a mask and he wasn’t very friendly just asked me if I had a ride home. Finished job that day as they said they would. More
by DOUBLEJS
Employees Worked With
Jason McCoy
February 03, 2021
Fast service, waiting room people and all staff observed wearing masks, good to get delayed bt covid routine service completed. Reminders were appreciated for services due wearing masks, good to get delayed bt covid routine service completed. Reminders were appreciated for services due More
by KLVKATHY
Employees Worked With
Garrett Griffith
February 03, 2021
They treat the customer very well and do their best to keep to the estimated repair or maintenance timeline. The dealership is one of the most professional ones that I have ever dealt with. keep to the estimated repair or maintenance timeline. The dealership is one of the most professional ones that I have ever dealt with. More
by DJD31748
Employees Worked With
Jason McCoy , Kyle Reed, Jonathan Castino
February 03, 2021
I brought my RAV4 into the service area because the tire pressure light came on. I didn’t have an appointment but they had the tires checked and fixed (nail removed) and I was on my way in less than an hour pressure light came on. I didn’t have an appointment but they had the tires checked and fixed (nail removed) and I was on my way in less than an hour. Thx! More
by Smithra32
Employees Worked With
Garrett Griffith
February 02, 2021
Overall i had a BAD experience buying my dream car from your dealership. Reasons 1. Lack of tax knowledge by sales person(Eric lonergan) and lack of interest of sales person to connect me to a person your dealership. Reasons 1. Lack of tax knowledge by sales person(Eric lonergan) and lack of interest of sales person to connect me to a person who has tax knowledge. Anything we ask about price or tax, his ready made answer was "I don't know" 2. Disrespectful and Uncaring when i asked time(30 min) to contact state revenue department to enquire about tax implication. 3. Unwilling to disclose dealer markup on a receipt, making it a ghost item on my receipt. 4. Very important! - No proper vehicle inspection from dealership. Vehicle had just 6 miles on it(good for me but). I drove from your showroom to all the way back to my home(Seattle). It was my first drive of the car and i found 3 problems a) Rattling noise from steering column on rough roads b) Rear middle seat belt warning sound(loud) even when no one is sitting on rear seat. c) Blind spot monitoring on the driver side mirror is malfunctioning. It gets on as the vehicle approaches blind spot but stay on indefinitely until i make a lane change! 5. No follow up calls to ask for problem. When I contacted Eric all he had for me was "Please contact your local dealership". I don't know why there is problem. More
by Vish
Employees Worked With
Eric Lonergan
February 02, 2021
I give it a 3 because the inside of my truck still reeks of gasoline even after I left my windows cracked over night and even at work this morning. Still stinks. of gasoline even after I left my windows cracked over night and even at work this morning. Still stinks. More
by rexleininger
Employees Worked With
Dave Ruppert
