509 Reviews of Toyota of Gladstone - Service Center
Welcoming and nice staff. Very professional. Fair pricing. Good explanation of the service we were getting and very helpful after service report. It is good that the dealership makes appointments AN pricing. Good explanation of the service we were getting and very helpful after service report. It is good that the dealership makes appointments AND that the vehicle service was completed an hour earlier than anticipated. More
Kyle is very knowledgeable, friendly and polite and gets my car in and out as promised. Service area is clean and professional. The guys who greet me, prepare my car to go back into service are also very f my car in and out as promised. Service area is clean and professional. The guys who greet me, prepare my car to go back into service are also very friendly and professional. More
Amazing First Class Service! This was our first visit to the service department at Toyota of Gladstone. From the moment you drive through the big door into the service area, it is a VIP experience. Someone the service department at Toyota of Gladstone. From the moment you drive through the big door into the service area, it is a VIP experience. Someone greets you at your vehicle, confirms your appointment, and lets you know a service team member will be right with you. Jason McCoy is fantastic, I told him we were trying to get to work on time that day and he gave me a precise time they expected to be finished. They actually completed the work 30 minutes sooner than expected. We were so happy! More
Kyle was very helpful and made the process fast and easy! Also very informative and efficient in getting what I needed to get done. Thanks again! Also very informative and efficient in getting what I needed to get done. Thanks again! More
I very much appreciated the free shuttle home and back when my vehicle had to remain overnight for service. Efficient and friendly staff without a lot of sales pressure. when my vehicle had to remain overnight for service. Efficient and friendly staff without a lot of sales pressure. More
I’ve been taking my 2018 Camry in for maintenance at Gladstone Toyota since I bought it. Mike is always friendly and eager to help with any questions I may have. 5 stars every time! Gladstone Toyota since I bought it. Mike is always friendly and eager to help with any questions I may have. 5 stars every time! More
Normally I would always recommend this dealer but I had a horrible experience with the way one of the service advisors talked to me. Older Caucasian man, (the way he spoke to his employees, sounded like a su horrible experience with the way one of the service advisors talked to me. Older Caucasian man, (the way he spoke to his employees, sounded like a supervisor/manager- he sits next to Austin) This man was very belittling in the way he spoke to me about the repairs/warranty my car would be needed if. Austin was amazing during pick up though! More
Jason is always great to work with. He's kind, courteous and efficient. I trust him completely to give me the correct information on what's needed for my car courteous and efficient. I trust him completely to give me the correct information on what's needed for my car More