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Toyota of Gladstone - Service Center

Gladstone, OR

3.9
509 Reviews

509 Reviews of Toyota of Gladstone - Service Center

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June 29, 2021

Fast and very friendly service. Bought my 2016 Tacoma TRD Off Road here new and the only ones I let do the service on it. More

by tehiggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hill
Jun 30, 2021 -

Toyota of Gladstone responded

Thank you so much for being such a loyal member of the team! We look forward to seeing you next time!

June 25, 2021

Seth was fantastic. Very friendly and professional. My car was in and out quickly. Great job. More

by amht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Miller
Jun 25, 2021 -

Toyota of Gladstone responded

Thank you very much!

April 15, 2021

Thank you to Kyle Reed. A good mechanical and practical use of knowledge gone in most shops at the manager level. He know the Tundra and I'm sure he's a fellow shop junky on his days off. Also thanks to th More

by DogMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
Apr 15, 2021 -

Toyota of Gladstone responded

We appreciate your business and thank you for sharing your experience working with Kyle Reed here at Toyota of Gladstone!

April 08, 2021

I appreciated completing the process entirely remotely. Eric was able to deliver my new vehicle to me directly and familiarize me with the vehicle in an efficient manner. I would definitely use Toyota of G More

by SMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall the name, but the person in finance was great!, Eric Kalik
Apr 08, 2021 -

Toyota of Gladstone responded

We appreciate your business!

March 01, 2021

Well organized, competent and friendly are three words that define a good dealership. Gladstone meets this criteria. Thank you for great service for many years. More

by johnstod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Tsuruta
Mar 01, 2021 -

Toyota of Gladstone responded

Thank you for your business!

February 26, 2021

TYVM! I appreciate the professional care. Not complaining, but, your wash job was sub par. Sides of my truck did not look sparkling shine like the top surface. You might want to check your machin More

by btate5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None, Dominique Channel
Feb 27, 2021 -

Toyota of Gladstone responded

We appreciate your honest feedback and will talk with our detailers. We don't use a machine and have all vehicles hand-washed so we will definitely focus on improving our attention to detail. Thank you!

Feb 27, 2021 -

btate5 responded

Sirs You are correct. I am hard of hearing. Did not hear the tech correctly. You gave me a coupon which I used and the exterior wash was good. Thank you for the coupon and the wash. Bill Tate

February 26, 2021

Had a really nice experience at Toyota with the help of Manuel and Logan. Both were very nice to work with and very friendly. I will refer and will be going back for future purchases. Thank you to both for More

by Chacajmorales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Navas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Cullum
Feb 26, 2021 -

Toyota of Gladstone responded

Thank you for sharing about your experience, and welcome to the Toyota of Gladstone family!

February 26, 2021

Service was precisely as stated including the time required. Austin was very professional, thoroughly explained the service provided and included future service needs. Very friendly and down-to-eart More

by kennethstill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Tsuruta
Feb 26, 2021 -

Toyota of Gladstone responded

Thank you, Kenneth!

February 26, 2021

Been a customer since opening 2006. I continue to purchase and service all of my vehicles including other family members at Gladstone Toyota. This company has been provided exceptional and above cust More

by bngaleai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason McCoy , Austin Tsuruta
Feb 26, 2021 -

Toyota of Gladstone responded

Thank you so much for being a loyal Toyota of Gladstone family!

February 26, 2021

Dom was great to work with. Provided a ride back to my house so I could continue to telework while they provided routine maintenance. Dom also let me know when my car was done even though he knew I would More

by tanderson
Recommend Dealer
Yes
Employees Worked With
Dominique Channel
Feb 26, 2021 -

Toyota of Gladstone responded

We appreciate your kind words about working with Dom!

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