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Toyota of Gladstone

Gladstone, OR

4.9
6,922 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 6,922 reviews

November 06, 2023

We enjoyed working with Raul Doroteo. Raul is knowledgable, professional and was very patient with us. More

by EWA_BLESZINSKI
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Doroteo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Toyota of Gladstone responded

Thank you for choosing Toyota of Gladstone and for sharing your positive experience working with Raul Doroteo. We're delighted to hear that Raul's knowledge, professionalism, and patience made your car-buying experience enjoyable. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your business, and we hope you're enjoying your new vehicle! Safe travels!

November 06, 2023

This was the best car dealership experience we've ever had, in large part because of the professionalism and responsiveness of Becka Stern. She kept us informed and and helped us navigate the process from More

by warrensm
Recommend Dealer
Yes
Employees Worked With
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Toyota of Gladstone responded

Thank you for choosing Toyota of Gladstone, and we're delighted to hear that you had the best car dealership experience, especially due to Becka Stern's professionalism and responsiveness. We appreciate your kind words and are thrilled to have been a part of your car-buying journey. If you ever have more feedback or need assistance in the future, please don't hesitate to reach out. Safe travels in your new vehicle, and thank you for taking the time to share your positive experience!

November 06, 2023

I had a wonderful experience here at Toyota of Gladstone! ! Melinda Cavanah was a wonderful salesperson!! She made the process easy and hassle free!! I highly recommend Melinda and Toyota of Gladstone!! More

by dway0805
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Annie, Melinda Cavanah
Nov 09, 2023 -

Toyota of Gladstone responded

Thank you for sharing your wonderful experience with Melinda Cavanah at Toyota of Gladstone! We're delighted to hear that she made the car-buying process easy and hassle-free for you. Melinda and the team appreciate your recommendation, and we're here to assist you with anything you may need in the future. If you have any questions or if there's anything else we can help you with, please feel free to reach out. Enjoy your new car, and thank you for choosing Toyota of Gladstone!

November 05, 2023

Although the initial offer Gladstone made on my trade ins was sorely lacking, I was impressed that they met me with a fair and balanced counter offer after my objection. Through the whole process my salesm More

by Saz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Chae
Nov 05, 2023 -

Toyota of Gladstone responded

We appreciate your feedback and are delighted to hear that Ricardo provided you with a friendly and upfront service throughout the process. It's great to know that you're enjoying your Nightshade Hatchback, and we're glad the dealership worked with you to reach a fair and balanced deal on your trade-ins. Thank you for choosing Toyota of Gladstone, and if you have any more questions or need further assistance with your vehicle, don't hesitate to reach out. We hope you continue to enjoy the fantastic driving experience your new car offers! Safe travels!

November 05, 2023

Appreciate that they put the manager special pricing on the vehicle so it was transparent More

by Tim C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Beko
Nov 05, 2023 -

Toyota of Gladstone responded

Thank you for sharing your experience, Tim! We're pleased to hear that you appreciated the transparent pricing offered by the manager special. Providing clear and transparent pricing is important for customers to make informed decisions when purchasing a vehicle. If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. Enjoy your new vehicle!

November 05, 2023

It was amazing experience in delivering the car without any issues.Treated us with great hospitality … More

by TEJASWI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Shahid
Nov 05, 2023 -

Toyota of Gladstone responded

Thank you for sharing your wonderful experience! We're delighted to hear that you had a smooth and issue-free car delivery, along with great hospitality. Customer satisfaction is a top priority, and it's fantastic to know that you had a positive experience with us. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

November 04, 2023

We worked with Bobby Sites for the purchase of my new vehicle. He did an outstanding job from beginning to end. His communication skills were excellent and really appreciated. I would highly recommend se More

by dawn anhorn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2023 -

Toyota of Gladstone responded

It's fantastic to hear that Bobby Sites did an outstanding job and that his communication skills were excellent throughout your purchase experience. Thank you for sharing your positive feedback and recommendation. If you have any more comments or questions, feel free to let us know. Enjoy your new vehicle from Gladstone Toyota!

November 04, 2023

Came in trying to find the car I was looking for and Manuel came through and helped me find the exact car instead of just finding me another car he made sure to go beyond and get me what I wanted, very More

by Clutch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel Navas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2023 -

Toyota of Gladstone responded

We're delighted to hear that Manuel went above and beyond to help you find the exact car you were looking for, and that he was professional and patient throughout the process. Your positive feedback is greatly appreciated. If you have any more to share or if you have any questions, please feel free to let us know. Enjoy your new car!

November 04, 2023

Nan was great, super helpful, knowledgeable, and straightforward. It was a pleasure to work with her More

by Jimringelberg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy, Nan Velasquez
Nov 05, 2023 -

Toyota of Gladstone responded

Thank you for sharing your positive experience with Nan. It's great to hear that she was helpful, knowledgeable, and straightforward in assisting you. If you have any more feedback or if there's anything else you'd like to share, please feel free to do so. Thank you for your business!

November 04, 2023

Very honest dealership. They were not pushy with upgrades and didn't add on any of the vague "dealership added options" that I see a lot of other dealerships doing. More

by Andersonpeter81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2023 -

Toyota of Gladstone responded

I'm glad to hear you had a positive experience with the dealership and found them to be honest and transparent. Avoiding unnecessary add-ons and being straightforward with customers is always appreciated. If you have any more feedback or questions, feel free to share. Your input can help others make informed decisions when choosing a dealership.

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