Toyota of Gladstone

This was the best time I had ever had buying a car. I have bought several. From start to finish it was an easy process and he didn't waste my time. I would recomend him and the dealership to anyone. Plus have bought several. From start to finish it was an easy process and he didn't waste my time. I would recomend him and the dealership to anyone. Plus I got to take my car right off the showroom floor. More

We own two Toyota's, a Highlander and a Prius. Jenny has been our service team manager for both of these vehicles. Jenny goes the extra to make sure that we are satified with the service and the workmanshi been our service team manager for both of these vehicles. Jenny goes the extra to make sure that we are satified with the service and the workmanship. We have gotten to know her and we look forward to her "upbeat" and "can do" attitude. She remembers not only the vehicle questions discussed at our last auto service, but personal comments from my last service. This is a personal touch that means a lot, and I will always return to this dealership for service because I know the Toyota of Gladstone staff cares. Jenny has taught me that. Thank for such great service, and I would recommend anyone to try Gladstone Toyota's service department. All of the Service team projects that they appreciate the organization and take pride in their jobs as Jenny does. Jim DeClark A satified customer who has no problem giving the highest rating in all catagories. More

Pressured, Disgusted, Outraged. My husband and I came in Pressured, Disgusted, Outraged. My husband and I came in to look at new cars. The entire time I was pressured. We found the car we wanted, but they c Pressured, Disgusted, Outraged. My husband and I came in to look at new cars. The entire time I was pressured. We found the car we wanted, but they couldnt meet our needs payment wise. When we told them we were going to look around, they then said they could make it work! I asked for a few minutes to get something to eat, think about my decision, and come back. Mr. Overton told me that if I left, the deal they could provide me would expire. They asked to review my car to see how much I could get for trade-in value. While they were doing that they asked me permission to review my credit. I signed a form that stated ONLY that they were being given permission to check my credit. After two hours I decided that I wasnt comfortable with purchasing today. So my husband and I left. When we came home we realized they didnt give us the registration back. So my husband went back to get it. While there, Sean Overton told my husband that I had signed up for a credit card, and that I had to come back to sign a form to cancel my credit card. My husband then demanded to see the form. Sean could not provide that form, (because it did not exist). If they treat me this way without signing with them, how horrible it would have been if I had?! I had no idea that trying to find a new car could be so horrible. I will never go back, I will never reccomend this company. I urge everyone to stay away from Gladstone Toyota. More

Although I went through USAA for a price quote, everyone there was very friendly and helpful. They were not pushy, like some other dealerships that we went through before this one. They got the car ready, there was very friendly and helpful. They were not pushy, like some other dealerships that we went through before this one. They got the car ready, cleaned it out washed it and drove it inside until we were ready to go. We got financing through them and got us the best deal they could. More

Right off the bat, the dealership was welcoming. Duy Dang, the salesman that was highly referred by my friend that bought a car from him the previous month, sold me my new 2010 black camry. He was profe Dang, the salesman that was highly referred by my friend that bought a car from him the previous month, sold me my new 2010 black camry. He was professional and very knowledgeable on all the cars that were within our budget. I very much would recommend this dealership, as well as Duy Dang for anybody's next car purchase. I love my new camry. Everyone was friendly and not pushy at all. More

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I was greeted very nicely by Adel as I was looking for a new car. I received the services I expected. Shawn was very helpful in helping me get the infomation needed to make a decision on my purchase. I appr new car. I received the services I expected. Shawn was very helpful in helping me get the infomation needed to make a decision on my purchase. I appreciate the excellent service provided by both Adel and Shawn. And will refer any friends/family that may be looking for a new automobile from Toyota of Gladstone. More

Peggy is always very sympathetic and understanding and doesn't try to oversell anything that I don't need or can't afford, being a broke college student, I can't afford to give my car the love it really n doesn't try to oversell anything that I don't need or can't afford, being a broke college student, I can't afford to give my car the love it really needs, but at least I try to keep up on my oil changes. I will probably always go back to Toyota of Gladstone as long as I live in the area because I know I can get good customer service with out the salesman attitude! More

I want to take this opportunity to pass on my compliments and highest praise for Jay Tuffli and Dave Walton. The two of them made the whole car buying experience a real pleasure from beginning to end. This i and highest praise for Jay Tuffli and Dave Walton. The two of them made the whole car buying experience a real pleasure from beginning to end. This is the first time car buying has ever been pleasant; I usually dread the thought of shopping for a car. I also appreciated the Costco car buying program, which is the whole reason I came to Toyota of Gladstone in the first place. The program contributed to making the whole experience easier. My daughter came with me both times I was up there, and she was so impressed with the whole experience that she said next time she wants to buy a car she will go to Toyota of Gladstone. Again, I want to extend special thanks to Jay. I love my new RAV4! More

I truly enjoyed my experience with Gladstone Toyota. Sadly I arrived early that morning to consider the options of trading in my good o'l H2. I was straight up with my salesman explaining that I was ju Sadly I arrived early that morning to consider the options of trading in my good o'l H2. I was straight up with my salesman explaining that I was just considering the options. I was impressed at how well he worked with me to find the best option for me without being pushy. Jeff Karlin and his co-workers went above and beyond that day leaving me with my best experience at a car lot. You guys rock! Oh and by the way you've earned back lost respect for the old Thomason Toyota. Been there done that and they sucked. Thanks Gladstone Toyota! Nate More