Toyota of Gladstone

Deception I have owned two Tundra's in the past, both financed by TFCC. I bought the first one from Gladstone Toyota in 2008 thru their Internet Division. Smoot I have owned two Tundra's in the past, both financed by TFCC. I bought the first one from Gladstone Toyota in 2008 thru their Internet Division. Smooth as silk. I ran into some financial difficulties and FICO took a hit, but still managed 4.5% in 2014 on another new Tundra. Well that one was totaled end of 2016, and I waited until yesterday to finance a new Tundra. This Dealership has the nerve to try to tell the public that their FICO the public gets from the Credit Bureaus is inaccurate and essentially 40-50 points lower. I went online and there is NO different FICO they can obtain that makes your credit look weaker. Anyways they tried to jam me into some god awful interest rate to which I vehemently refused. I told them I had a number already in my head from all my calculations and they came back within $50 a month of that, at 4.99%, to which I agreed, with the current bump by the Federal Chairman. My credit is MUCH better than it was in 2014. I now OWN my house, so no mortgage. Yes I had some slow pays with TFCC. I no longer have back child support on my File as I did in 2014. So xxx? Right? After agreeing to the deal, it fell flat and they wanted me to take the truck anwyays, but I'd have to suffer whatever fate came back from TFCC the next day. I don't think these People play fair. Car salesmen have a history of being slimy, and while trying to tell you they are there to HELP you, they are there to LINE THEIR POCKETS. This has NEVER changed and NEVER will. I had been up since 3 am and it was now pushing 7:30, two and a half hours later and out walks Dolph, who started to run his mouth and I was now on my last nerve. With an hour to drive home, I felt xx'd, manipulated, violated, and Dolph running his mouth, when he was nowhere involved prior, and I've already FOUR People on this deal? FOUR?!?!? I told them to take the truck and shove it. The poor initial salesman, Kevin? Dude, find a different line of work, you are TOO nice and cut out to be a SNAKE OIL SALESMAN. There is a saying, "There are two kinds of People, those who work for a living and those who work for a killing". My work ethic is "Easy come easy go? Harder to make, harder to spend". I am a blue collar worker. I live meager. I have never lost a truck financed. Being treated like a dolt pisses off anyone. I don't know how they got as many stars for a rating as they do? I'm just not some roll over taking any deal, I guess. I went in with my feet firmly planted. Testing my intelligence. Pushing a FALSE FICO. While I argued the scores, by showing online what mine actually are. Greed is why in my opinion, most salesmen are xxxx. Then today I called, because they are only one of TWO Dealerships that have the Tundra 8' box and I had cooled down, to find out what they knew. I sat on hold three different times, over 15 minutes waiting for someone from Finance to pick up. Then guess who picks up? Dolph. Who I told immediately I didn't want to talk to. He kept pushing to talk and tell me whatever he wanted to forced me to listen to and I said PLEASE GET ME YOUR MANAGER, THANK YOU. He hung up. This is how this Employee treats People. Then immediately I get a phone call from someone he arranged to call me and tell me they want half down now. ROFLMAO. In MY opinion, Dolph should be FIRED. This review will be posted on several other sites. More

Awesome service These guys work miracles for me and I always drive away happy and have what I came in for, I recommend to all my family and friends!! These guys work miracles for me and I always drive away happy and have what I came in for, I recommend to all my family and friends!! More

THANK YOU!!!! I just bought my second car here on March 6th - a 2018 Toyota Camry XSEv6, Loved my experience, everything went smooth, way better than I actually tho I just bought my second car here on March 6th - a 2018 Toyota Camry XSEv6, Loved my experience, everything went smooth, way better than I actually thought to be honest! Kenny Khzam was awesome, friendly and very helpful! Love this store its always so clean and organized!! I never felt pushed into anything, I felt like I was being heard!! And to everyone else who was involved what a great team! THANK YOU!!!! Will be back in the future! More

That was easy! Came in with my wife and kiddos, didn't expect to even get into a car that day. Jake made it really easy for us to figure out what would be the right Came in with my wife and kiddos, didn't expect to even get into a car that day. Jake made it really easy for us to figure out what would be the right fit. Love the new car!! More

Fantastic Sales Women Mallory (sales women) was very knowledgeable, professional and extremly friendly. She has. The qualities all sales people should strive for. Great exp Mallory (sales women) was very knowledgeable, professional and extremly friendly. She has. The qualities all sales people should strive for. Great experiences with her. I highly recommended going to her for your next vehicle. More

Exceptionally professional experience Every aspect of our experience in purchasing a new Toyota Prius four touring at Toyota of Gladstone was professional, comfortable, efficient, informat Every aspect of our experience in purchasing a new Toyota Prius four touring at Toyota of Gladstone was professional, comfortable, efficient, informative and reassuring. Wade Fish, the sales professional with whom we interacted engendered all of the characteristics that contradict the stereotypes attached to "car salesmen". Wade was knowledgeable, courteous, accommodating and generous in the time spent with us. He was meticulous in ensuring we understood the specifics of the product and the pricing. He engendered confidence and trust that we were receiving accurate and complete information and that our investment was what we had hoped for. We met other Gladstone professionals, including a service representative, the sales manager and a gentleman from finance where we signed our cash purchase agreement. All were professional and cordial. Dr. and Mrs. Bill Eklund More

Very helpful professionals in sales and finance Erik was probably the most helpful sales person I have encountered in a dealership. From the initial meeting through the final drive out information, Erik was probably the most helpful sales person I have encountered in a dealership. From the initial meeting through the final drive out information, I could not ask for more. I would give this dealership 5 stars, except for the uncomfortable experience of negotiating my trade in. Without elaborating, I will say that Erik saved this sale for Gladstone Toyota. I also need to mention the kind and thorough professionalism of Tom Angel in finance. More

Excellent experience! It would not be difficult to find others that would agree when I say, buying a new vehicle can sometimes be stressful and upleasant. Well, I have to It would not be difficult to find others that would agree when I say, buying a new vehicle can sometimes be stressful and upleasant. Well, I have to tell you that this will not be the case with the team at Gladstone Toyota. Raeanne Barker was the most professional, kind, patient, understanding, and helpful sales employee I have ever worked with. Tenacity is word that comes to mind when I think of the time Raeanne spent with me. Couple this with the above mentioned and it truly was a wonderful experience all the way through. After Raeanne helped me get the best possible deal I could, I then worked with Dolf in financing and Vince in Management when preparing my vehicle to drive away. Both Guys were also very pleasant and easy to work with. If your looking for a new or used vehicle, I would highly recommend this team. But Raenne especially. Give her a call and you will see what I'm talking about! More

New Prius Prime I have purchased two Prius’s from Gladstone. This is my third! Every experience has been professional and seem less! Kenny/Khzam was the man! I have purchased two Prius’s from Gladstone. This is my third! Every experience has been professional and seem less! Kenny/Khzam was the man! More

Amazing dedication and personal care Raeanne went above and beyond expectations as a sales manager. She took such a personal experience into my situation and was dedicated to getting us o Raeanne went above and beyond expectations as a sales manager. She took such a personal experience into my situation and was dedicated to getting us out of the situation that we were in and into a new and better situation. Raeanne sacrificed about 8 valuable money making hours to spend time with us and invest in us emotionally. I won't ever go somewhere else for a car again! The whole store makes a point to make sure you are well taken care of. More