Toyota of Gladstone

Smooth Very helpful made my experience way better then I thought was. Was stressful on my end but she made it to where I wasn’t as stressed Very helpful made my experience way better then I thought was. Was stressful on my end but she made it to where I wasn’t as stressed More

Very friendly She was very helpful and friendly as soon as she came up to me. Also Showed me the car I liked and a couple more options. She was very kind and kept c She was very helpful and friendly as soon as she came up to me. Also Showed me the car I liked and a couple more options. She was very kind and kept checking up on me to make sure I was okay through out the whole process. She even gave me her number in case I had extra questions. More

Great Experience! We had a great experience buying a car from Emileigh. She immediately responded to us when we contacted through the internet, was super friendly, foll We had a great experience buying a car from Emileigh. She immediately responded to us when we contacted through the internet, was super friendly, followed up, and was fun to work with at the dealership. We got a great deal, and everyone we worked with at the dealership (Emileigh, Chad, Vic, and David) were really nice. More

Gladstone of Toyota earned my trust! This purchase was the second car my family has bought from Gladstone of Toyota this year. Going forward “team Gladstone of Toyota will get will be my This purchase was the second car my family has bought from Gladstone of Toyota this year. Going forward “team Gladstone of Toyota will get will be my first call when looking to purchase a car or truck both personally and for my businesses.” I believe “teamwork makes the dream work” and Raeanne, Sammy, John and Jeremy live up to that expectation. Their approach to building a trusting relationship is simple; total transparency, focused listening, patient answering of my questions, a caring tone and they all love what they do and the people like me they do it for, us! I love cars and trucks and have bought over 30 vehicles in my lifetime. Congratulations and thanks again, Team Gladstone of Toyota, you bring peace, joy and total satisfaction to what is to often an unpleasant and frustrating experience.. More

2018 Tacoma I bought a 2018 Toyota Tacoma from Gladstone Toyota last Friday, May 25th. Kristin was great through the whole process. They did not have the exact mo I bought a 2018 Toyota Tacoma from Gladstone Toyota last Friday, May 25th. Kristin was great through the whole process. They did not have the exact model that I wanted on the lot, but they were able to get exactly what I wanted within a couple of hours. I was able to drive away from the dealership getting exactly what I wanted and got a great price for it. More

Great experience George was an awesome manager to deal with the purchase of our new 2018 Toyota Highlander. I am super happy with my new SUV. Thank you for the great c George was an awesome manager to deal with the purchase of our new 2018 Toyota Highlander. I am super happy with my new SUV. Thank you for the great customer service and friendly staff. More

Great, Fast, Friendly experience I had visited and talked with several other Toyota dealerships and Gladstone Toyota and Kristin were fantastic to work with. They made buying my new I had visited and talked with several other Toyota dealerships and Gladstone Toyota and Kristin were fantastic to work with. They made buying my new 4 runner a painless and stress free experience! I would highly recommend them to anyone! More

Great, comfortable, friendly I found the Kristen to be very accomadating and tried to get me into the truck of my choice. Vic with finance was very friendly and made the whole pr I found the Kristen to be very accomadating and tried to get me into the truck of my choice. Vic with finance was very friendly and made the whole process comfortable. More

Worth the drive Met with Carl and spent several hours test driving cars. He was extremely understanding and no pressure. I ended up purchasing a 2018 Camry SE that I Met with Carl and spent several hours test driving cars. He was extremely understanding and no pressure. I ended up purchasing a 2018 Camry SE that I absolutely love. Brian was the finance rep that spent a good hour or me with me making sure I was satisfied and all my questions were answered. Great dealership. Very friendly and helpful staff - glad I made the drive. More

Ride With Jake Jake has been fantastic walking me through the car buying process. I don't buy vehicles often and am often apprehensive when I go to a car lot becaus Jake has been fantastic walking me through the car buying process. I don't buy vehicles often and am often apprehensive when I go to a car lot because of sales pressure. There was none of that with Jake. I had a deal in place with another dealership and gave him a call just to see what he could do. I explained my potential deal, he crunched some numbers, and told me he could beat it and get me the exact vehicle I wanted (the other dealership did not have exactly what I wanted and was going to charge me over $500 in finders fees to get it. Jake didn't charge me an extra dime.) There was no pressure from Jake to give him a visit. He was completely ok letting me make my own decision and didn't try to twist my arm by entering into negotiating tactics then and there. When I arrived at the dealership, I told Jake that there was no need for fluff as I just wanted to get down to brass tacks. He was completely respectful of my time and did not try to show me other vehicles, or try to get me to make 3 or 4 test drives. We immediately discussed what I was looking for, I provided Jake with some numbers and he and his finance manager got me to within $5 of my bottom line number, which none of us thought would happen. But they worked at it until they made the customer happy. Since my purchase involved trade-ins, Jake even drove me to my home (almost 30 minutes away) and dropped me off, as they had to pick up the vehicle I was purchasing from another dealership. ULTIMATE CUSTOMER SERVICE!!! He gave me loaner tags for my jeep until my car arrived, and kept me informed every step of the way. Jake made sure my vehicle was on the lot the next day, even though it followed a holiday. In short, Jake rocked out in about 5 hours, what another dealership couldn't get done over a month. If you're looking for a no-pressure salesman that works for his customer, Jake Spinner is your man. I'm glad to have met him and had him walk me through this experience. Jake will remain a reference, and as long as he's employed at Toyota of Gladstone I will always be his customer. I can't say enough positives about my experience! Thank you, Jake. More