Toyota of Gladstone

Purchasing experience Excellent. Five star. Great service. Folks I engaged had a great sense of humor. Everyone wanted to make sure everything was taken care of except ther Excellent. Five star. Great service. Folks I engaged had a great sense of humor. Everyone wanted to make sure everything was taken care of except there was no beer. More

a good buying experience I purchased Sciion xB from Toyota of Gladstone this month. my hard working sales person, Kermit Steward, was very friendly and helpful. he also ha I purchased Sciion xB from Toyota of Gladstone this month. my hard working sales person, Kermit Steward, was very friendly and helpful. he also had many interesting stories to share. overall I had a good purchasing experience at Toyota of Gladstone. More

Worth the Experience I often dreaded the thought of going to a dealer to buy a car. The scams, tricks and lies that I had heard about suggested that the aggressive sales a I often dreaded the thought of going to a dealer to buy a car. The scams, tricks and lies that I had heard about suggested that the aggressive sales and marketing ploys in this country were simply ridiculous. I was happy to hand over the buying side to the AAA member's dealer! But then you come across a dealership or two in which the sales team has significantly changed the way they approach the sale and which leads to a pleasant and enjoyable experience. That was certainly the case with Ted who worked with us to identify the vehicles as well as guide us through the thought process. Pascha was our first point of contact who kept in touch throughout. More

Worth the Drive Toyota of Gladstone made this was another positive car buying experience through USAA's TRUECar buying service. Seth Dustin quickly contacted me afte Toyota of Gladstone made this was another positive car buying experience through USAA's TRUECar buying service. Seth Dustin quickly contacted me after my initial internet request for a 2015 Highlander with a specific color and trim package. Seth worked diligently to find our specific vehicle and still honored the price I requested. Tom Angel made follow up contacts with us and was prompt to our scheduled appointment. With a busy family schedule, our car buying process needed to be short and sweet. When we arrived at the dealership our vehicle was parked out front, detailed and ready to tour. Tom did an excellent job giving us a tour of the vehicle. I was extremely impressed how knowledgeable Tom was with every feature of the vehicle. I will definitely recommend Toyota of Gladstone to family, friends and co-workers. More

Our Hunt for a Toyota Tacoma Ended Here We had a great experience at Toyota of Gladstone where we found our 2013 Toyota Tacoma. Kermit Stewart made the experience much more pleasant and wou We had a great experience at Toyota of Gladstone where we found our 2013 Toyota Tacoma. Kermit Stewart made the experience much more pleasant and would highly recommend to see him to help you find the vehicle just right for you. Kermit is super friendly, he will stay in contact with you if he doesn't have the vehicle that you're looking for when you're ready to go to the dealership to shop, and once you find yourself at the dealership, he is great to work with in terms of getting you what you want in the vehicle you want. Daniel helped in this area as well as he was able to get us the #'s we wanted. Daniel is also super friendly and will totally work hard to get you the #'s you want. Brian in Finance made that process easy and fast. Kermit also stays in contact with you after you've purchased your vehicle to check on you and your new/used vehicle. Talk about exceptional customer service. We will definitely be back to see Toyota of Gladstone for our future new/used auto needs. More

A Nice Way To Start the New Year I purchased a Toyota several years ago from another dealership and was prepared to start comparing numbers from other dealerships. Kermit at Glads I purchased a Toyota several years ago from another dealership and was prepared to start comparing numbers from other dealerships. Kermit at Gladstone was the first to respond to an e-mail request that went out to other dealerships. Our plan was to start there and go on to others. However the attitude and customer care was very refreshing. The honesty and openness shown to us made it apparent there was no need to go anywhere else. Kermit and the staff at Gladstone made the purchase a very comfortable experience. It was a good way to start the new year. More

Kermit Steward Kermit and everyone at Gladstone Toyota did a great job with getting me the SUV that I wanted at the right price! Great job guys!!! Kermit and everyone at Gladstone Toyota did a great job with getting me the SUV that I wanted at the right price! Great job guys!!! More

Visit and Purchase on 1/6/2015 The service at Toyota Gladstone is superior. The sales team was able to work with me on cost and appreciated my circumstances. I was able to find a ce The service at Toyota Gladstone is superior. The sales team was able to work with me on cost and appreciated my circumstances. I was able to find a certified, like-new car within my price range thanks to Kermit and the rest of the team. I was treated with respect and the entire process ran smoothly, from the test drive to the final paperwork. Thanks Toyota Gladstone for such a positive sales experience! More

I highly recommend this dealership I've purchased two cars at Toyota of Gladstone so far. Prior to my purchases here, I owned Subarus. When I test drove the Highlander, I fell in love I've purchased two cars at Toyota of Gladstone so far. Prior to my purchases here, I owned Subarus. When I test drove the Highlander, I fell in love (loved my old Camry years ago too!) so it was easy to make the switch! Just this summer, 6 years after my first purchase, I traded in my '02 for an '07 Highlander Hybrid! Love! Better gas mileage and less money and time at the pump makes me a super happy! And it lacks nothing that my '02 had with more power to boot! Honestly, car shopping is not normally my favorite thing to do- imagine that! I find it so much work and sort of stressful too! But not so much at this dealership. It still takes time but I find that the kind men and women here take the stress out of it all! I've never felt pressured nor led astray in any way! My husband used to change my oil and work on my car but since he doesn't really enjoy that stuff (more necessity) I just take it in to Jenny and her team and they take great care of me. I always feel like my concerns are heard and addressed and that I get quality parts and reliable service. Toyota of Gladstone really is that great. Totally worth checking out if you're in the market for a new or 'new to you' vehicle or if you gotta get some service done and wanna know it's gonna be done right! PS They had a great waiting area and coffee shop within but are currently undergoing a significant remodel so waiting area is a tad different for now... but I trust that when the work is complete that the experience will be better than ever before. More

Patience is a virtue I took extra care to try and get the best deal possible on a new 4Runner over a period of several months. This involved contacting several dealers an I took extra care to try and get the best deal possible on a new 4Runner over a period of several months. This involved contacting several dealers and receiving empty promises from many of them. Kermit and Seth at Toyota of Gladstone were very patient with me throughout this process, and kept in touch in order to keep their offer alive. It worked, and I am very pleased with their work. Especially in contrast to some of the other local dealers, Toyota of Gladstone really showed well. More