Toyota of Gladstone

Exceptional service is why I chose Toyota of Gladstone I was in the market to trade in my 2013 car for a new vehicle after relocating to Oregon. After having become frustrated with the dearlership of the I was in the market to trade in my 2013 car for a new vehicle after relocating to Oregon. After having become frustrated with the dearlership of the type of cars I had been driving for 5+ years I found myself looking online at Toyotas. I submitted an online inquiry and literally within minutes I had a response back from Kermit at the dealership with the exact info I was looking for. I immediately went to the dealership and he kindly introduced me to Noel. I was incredibly impressed with her professionalism and knowledge about the vehicles. In addition she simplified the buying process and was a true advocate for her customer. Within an hour, we had struck a deal and I purchased the new vehicle on first visit. What swayed me away from the luxury vehicle I had been previously driving for many years was the exceptional customer service and the best price was provided upfront without the typical back and forth games. The dealership interior is immaculate and the incredibly friendly and approachable staff operate as a family. It truly was a combination of superior product, great price and most importantly exceptional beyond words customer service by Noel and team at the dealership. Having driven my new car for two weeks now I continue to be incredibly impressed and will continue to actively promote this dealership in particular. If you are in the market for a new vehicle, I strongly recommend that you visit Noel at Gladstone as you will not be disappointed. Sending a huge thank you to Noel and the team at Gladstone for the exceptional customer service!!! I would not consider going anywhere else for my next purchase. More

Kermit is Top Frog! It's best to judge a dealership when something gets delayed and Kermit gets top marks ... I recommend this dealership because when they caught thems It's best to judge a dealership when something gets delayed and Kermit gets top marks ... I recommend this dealership because when they caught themselves saying ... "Just five minutes" ... Three times too many ... They understood and addressed it. More

Excellent and fast!! Everyone was friendly and very helpful!! Love my new car!!!! The paperwork process was quick and is!! Everyone helped get me to what me request were w Everyone was friendly and very helpful!! Love my new car!!!! The paperwork process was quick and is!! Everyone helped get me to what me request were with purchasing the car More

4runner Great facility and showroom! The sales team was never pushy and worked with me on giving me a great price on a vehicle that usually sells close to msr Great facility and showroom! The sales team was never pushy and worked with me on giving me a great price on a vehicle that usually sells close to msrp. These guys are a pleasure to work with- I'm glad they're the closest Toyota dealer to me. More

Nice and helpful Kermit was an enthusiastic and energetic salesman. He was prompt with getting the one car that I was interested in and did not try to sell me a differ Kermit was an enthusiastic and energetic salesman. He was prompt with getting the one car that I was interested in and did not try to sell me a different car, which I appreciated. More

New Tundra We recently bought a new tundra and were surprised how well things went! Kermit was very helpful and called back immediately with any info I needed!. We recently bought a new tundra and were surprised how well things went! Kermit was very helpful and called back immediately with any info I needed!..the process of negotiation is never fun, but I felt they were very open and fair in working out our deal. When we went to pick up our new tundra it was in beautiful condition and Kermit spent as much time as we needed helping us set up the navigation system and all the new "doodads" to figure out. I would recommend Gladstone Toyota to my friends! More

Almost Painless After several dealership enquiries, and one dealer visit, I decided to pay a visit to Gladstone. I had received the most prompt and professional resp After several dealership enquiries, and one dealer visit, I decided to pay a visit to Gladstone. I had received the most prompt and professional responses from them, and an assurance that I would be pleased with the attention and, most importantly, the deal. Arrived mid day for the booked appointment and got right down to business. The vehicle I wanted was prepped and ready for a test drive. We decided to proceed, and the process was smooth and professional. I'm no newcomer to vehicle purchases, and I must say that this experience at Gladstone was 'almost enjoyable, and nearly painless' ;-) The courtesy followup calls have been a pleasant and appreciated surprise. Professional, no nonsense transaction. Highly recommended. More

Nate knows his cars! I can't tell you how many times in our long search for the right vehicle we have come across sales people who know less about what they are trying to I can't tell you how many times in our long search for the right vehicle we have come across sales people who know less about what they are trying to sell us than we did. That is not the case with Nate Hayes. He definitely knows his cars, and anything that we might want to know about that he wasn't sure of, he looked up right then. That included recalls on our own vehicle. On our initial test drive of a 2015 Highlander, Nate covered every feature and was quite patient. We had been looking at other makes, and we never felt pressure that we had to buy right then or else. He predicted correctly that we would check out the competition and come back to buy from them. We wanted a color combination that was difficult to come by, only one on the whole west side of the country, but Nate was able to find that one for us. He gave us the Costco price, and threw in a few extras as well. Great experience and follow through, Nate is the one to see. More

All About Service Tyson is all about service and helping the customer. Tyson was helpful with his advice when we were in the buying stage, and he went out of his way to Tyson is all about service and helping the customer. Tyson was helpful with his advice when we were in the buying stage, and he went out of his way to help us get the parts that were part of our purchase. That included going out and helping install a cargo cover, that was not that difficult, but he wanted to make sure that we knew how it was supposed to go on, and make the process easier. He was up front with the costs, and friendly to deal with. More

Not too shabby Nate Hayes was a very nice and easy going sales person to work with. He came across as honest and fair and made the whole process very easy. Nate Hayes was a very nice and easy going sales person to work with. He came across as honest and fair and made the whole process very easy. More