Toyota of Gladstone

Really enjoyed my experience with Ryan, and ended up getting an excellent price and most importantly, a salesperson with utmost integrity. When the scumbags at Royal Moore wouldn't release a car for tra getting an excellent price and most importantly, a salesperson with utmost integrity. When the scumbags at Royal Moore wouldn't release a car for trade with whom I'd agreed on a sale with Ryan, he even told me I could just buy the car from the Royal Moore vermin. I appreciate the sport of negotiating. But more importantly, I need to be doing so with someone of great integrity. That was Ryan; he went out of his way to get me a car that I wanted (again, made necessary by unethical folks at Royal Moore), and did not try to play games. At Gladstone, they try to sell you things and try to get the best deal they can for themselves, but were very un-pushy. If I said I wasn't really interested, they gave me my space. I've got a great car, and I really appreciated my experience at Gladstone. Even though it's 10 minutes out of my way, I'm considering doing my service there now. More

Before going to the dealership, my husband did a lot of research on the ratings and reliability of many different makes/models of vehicles. We are replacing our old Ford F150 4x4 and are very active in out research on the ratings and reliability of many different makes/models of vehicles. We are replacing our old Ford F150 4x4 and are very active in outdoor type activities, so needed something durable and reliable. The two vehicles we felt would best fit our needs would either be the Tacoma or Highlander. Jeremy was the first to greet us after we started scouting out the cars on the dealership lot on our own. When he was called away to take an important phone call, he promptly introduced us to Ron. Ron was awesome and took his time answering our questions and showing us the features on the vehicles. We returned to the dealership a couple days later and test drove both the Tacoma and Highlander with Jeremy. Jeremy was very patient and thorough in answering all our questions. We decided the Highlander would best fit our needs. Because we wanted specific options added (or not added) to the vehicle, Jeremy located the perfect vehicle for us at another dealership. Of course we had to haggle over the cost, so Sean, an assistant sales manager, joined the equation. Sean was accommodating and very polite. After some deliberation and discussion a price was reached that everyone was happy with. We secured our vehicle and picked it up a couple days later. Overall we had an excellent experience dealing with Gladstone Toyota and would recommend it to our friends and family. More

I would highly recommend Trey as a sales person to meet and work with on a new car sales. Very friendly and worked me through the whole process. His manager Kevin is excellent on what he helped with. Th and work with on a new car sales. Very friendly and worked me through the whole process. His manager Kevin is excellent on what he helped with. They make a great team! More

I purchased a 2012 Scion IQ for my wife, on November 30, I purchased a 2012 Scion IQ for my wife, on November 30, 2011. I would recommend this dealership to friends because of the overall friendly and no-p I purchased a 2012 Scion IQ for my wife, on November 30, 2011. I would recommend this dealership to friends because of the overall friendly and no-pressure attitude of the employees. Our salesman, Kevin Little, was very personable, straight-forward and responsive to our questions during the whole sales process and after we bought the car. My wife is very happy with the car and the prompt answers to her telephone calls concerning the many new features the IQ presents. More

Seth provide Sherri and i with the most pleasant car buying experience. He knew his stuff,was honest and up front about all the details of the process, explained everything very well. I would recommend buying experience. He knew his stuff,was honest and up front about all the details of the process, explained everything very well. I would recommend him and this dealership if you are looking to buy a Toyota. More

Just recently purchased a 2011 Toyota Corolla From Jay Tuffli. It was the best car experience I have ever had. He went above and beyond to get the EXACT car I wanted ie color, make, model, and package. Ha Tuffli. It was the best car experience I have ever had. He went above and beyond to get the EXACT car I wanted ie color, make, model, and package. Had a car delivered all the way from Seattle! When I buy another car, I will definitely be purchasing from this dealership, and definitely will be asking for Jay Tuffli again. More

I want to commend Rodell on his professionalism and service. I have bought many new cars in my life and have always...always...dreaded the negotiation process. Rodell and his manager Joe were pleasan service. I have bought many new cars in my life and have always...always...dreaded the negotiation process. Rodell and his manager Joe were pleasant and curteous throughout. Additionally, one of the things I hate most when buying a car is the high pressure sales pitch for 'under-coating', 'extended warrenty', etc. While on our test drive, I informed Rodell that I was interested in a car but would not be interested and did not want to hear the pitch for the extras. This is the first time...the FIRST TIME... that a salesman and his/her manager honored that request. THANK YOU GENTLEMEN. To whomever reads this, rest assured that I have never written one of these pieces, even though I am always asked to. This is the first time that buying a car was a relatively pleasant experience. One more thing, the guy who did my paperwork was definetly the fastest at filling out the forms. I think my last purchase (Honda) took an hour. This guy took about 10 minutes. Again, give Rondell kudos for a job well done. Sincerely, Bradley M. Clark More

This was a fantastic experience at Gladstone Toyota working with Pat Buono. Definitely one of the best sales person I have ever had the pleasure to do business with! Very knowledgeable, professional, a working with Pat Buono. Definitely one of the best sales person I have ever had the pleasure to do business with! Very knowledgeable, professional, and courteous. Truly cared about me as a customer. I will definitely be referring this dealership to anyone in the market. Thank You! More

Was trying to compare cars-staff seemed busy Saw a Was trying to compare cars-staff seemed busy Saw a salesman and asked him his name and if he could help me as I was comparing brands He immediat Was trying to compare cars-staff seemed busy Saw a salesman and asked him his name and if he could help me as I was comparing brands He immediately took me to another salesman and told him that his appointment was here Dui or dewey walked away- Salesman looked confused and asked me if I had an appointment with him or dui I told him I had no appointment with anyone and what had transpired He left me to talk to dui Dui told him to go away I wish what I just described did not happen But it did I am pleased to say I bought a car from another dealership that day More

Patrick Buono was very friendly and business professional as well. What I liked the most, as a business person that I am, was: To walk in and walk out knowing that I received the best of product for my money as well. What I liked the most, as a business person that I am, was: To walk in and walk out knowing that I received the best of product for my money, the best of service for my time and the best of relationships for future business. Patrick Buono is now my relationship business person at Gladstone Toyota. Connie Ma in the finance department, down to business, professional and at the same time so friendly. Without a doubt I will recommend Patrick and Connie as the key contacts at Gladstone Toyota. Thank you for all your help and the joy of my new vehicle, Sienna was my need and Patrick Buono was able to understand my message from the beginning . Thanks again Patrick and be ready for many future business with me. Leticia More