Toyota of Gladstone

Best customer service ever Took my car in for routine service. Was going to be a longer appt than I had thought, so they got me a rental car. Very easy. Received a phone call Took my car in for routine service. Was going to be a longer appt than I had thought, so they got me a rental car. Very easy. Received a phone call about other work that needed to be done, so I could decide what I wanted to do. Picked my car up the next morning. Everything finished like it should be, and pricing was what I was told it would be. Worked with Jenny in service. LOVE HER!! She is so sweet, and takes time to explain and go over everything. Don't really love taking my car in, but she makes it sort of fun. More

exceptional dealer for service and purchasing Have had the opportunity to purchase three Toyotas from this dealership and have been very satisfied with each one. fair trade-in on the one and exce Have had the opportunity to purchase three Toyotas from this dealership and have been very satisfied with each one. fair trade-in on the one and exceptional deals on the outright purchases..........have had all my services done their by the blue team and have nothing but the best to say about them...exceptional work and always done on time. they are the best!!!!! More

Awesome customer service and friendliness After looking around for a perfect dealer who actually value customer with decent price, I found Gladstone toyota does the best. Sales person Kermit h After looking around for a perfect dealer who actually value customer with decent price, I found Gladstone toyota does the best. Sales person Kermit helped me a lot. More

A pleasant and efficient car-buying experience My wife and I are grateful to everyone we met at Toyota of Gladstone for making our 2012 RAV4 purchase a pleasant car-buying experience. • The i My wife and I are grateful to everyone we met at Toyota of Gladstone for making our 2012 RAV4 purchase a pleasant car-buying experience. • The internet sales manager, Seth, responded to our initial inquiries quickly. • Seth was willing to negotiate the price in a low-key, straight-forward, and matter of fact way. Unlike another Toyota dealership that we interacted with last weekend, Seth didn’t stonewall, get hostile, or try to feed us a big line of arrogant baloney about profits on the sale, blue book prices, intention to send the vehicle to another dealership or auction it if we didn’t buy the car right away, etc. • Based on preceding price research (prices on the internet, blue-book estimates, and negotiations with other dealerships), we feel that we ended up with a fair deal. • Seth and his team member, Patrick, greeted us courteously when we arrived. • Patrick was especially helpful, pleasant, prompt, personable, professional, knowledgeable, and resourceful while we inspected and test drove the vehicle. Patrick got the administrative details of the sale started and then wrapped up very efficiently. • While the sales and business managers took some time to offer various scratch protection and extended warranty packages, they were polite, personable, accepted our responses, weren’t pushy, and got everything done quickly but thoroughly. In summary, everyone else at Toyota of Gladstone provided a wonderful contrast to some of the other car shopping experiences we’ve had. We will remember Toyota of Gladstone whenever we, or any of our friends, are in need of an automobile. More

I wish more salesmen were like Aaron My wife and had the pleasant experience of meeting Aaron while looking for a new vehicle. Aaron arranged for my wife to test drive a new Rav4 and on My wife and had the pleasant experience of meeting Aaron while looking for a new vehicle. Aaron arranged for my wife to test drive a new Rav4 and on a later visit I did the same. Like the other postings noted we found him to be honest and not pushy while showing us a good price with no hidden dealer markups unlike our experience elsewhere. After much weighing of pros and cons of other small SUV's we decided to buy a different vehicle from another dealer. If we had decided on the Rav4 I'm sure we would have enjoyed our buying experience that Aaron would have provided. More

2012 V6 Tacoma Purchase - manual My dad and I purchases a 2012 V6 Tacoma this evening from Aaron and had very pleasant experience. The negotiating was fairly straight forward, the pr My dad and I purchases a 2012 V6 Tacoma this evening from Aaron and had very pleasant experience. The negotiating was fairly straight forward, the pricing was fair and the evaluation of the trade-in was direct. All in all, things were done in just a few hours from start to finish. I rated Toyota of Gladstone 5 stars because there really wasn't anything to dock them on. Happy Customers! More

Informative, Helpful, and not Pushy I had a great experience researching trucks at Gladstone Toyota. A couple months later, when I was ready to lease, Aaron helped me out. I had such I had a great experience researching trucks at Gladstone Toyota. A couple months later, when I was ready to lease, Aaron helped me out. I had such a good experience with Aaron the first time, doing research, that I made sure to bring him my business when I was ready. He helped me out with finding the right truck, with the right options, at the right price. More

Best car buying experience. This is my second time in my life that I had to deal with a car dealership and car salesman. By far, this was the best experience that I've had. My This is my second time in my life that I had to deal with a car dealership and car salesman. By far, this was the best experience that I've had. My wife and I went to look at the Sienna. We ended up buying it because of Aaron. He was very knowledgeable about the van we were looking at. He was very caring and took that time to help us answer all of our questions. He even helped us program the blue tooth in the van to our phone after we bought the van. Everybody there was respectful and treated us very nice when we first entered the dealership to leaving the dealership. We couldn't have asked for anything more. More

The best ever!! I never thought buying a car could be a pleasurable experience but it certainly was! There was no game playing, dickering or running back and forth co I never thought buying a car could be a pleasurable experience but it certainly was! There was no game playing, dickering or running back and forth consulting a manager. I was treated with courtesy, respect and humor. I didn't want to go to the dealership here in town. This was the luckiest roll of the dice ever! Save yourself the hassle and go to Seth and Dustin. You won't be sorry!!! More