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Toyota of Gladstone

Gladstone, OR

4.9
7,206 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,206 reviews

October 14, 2014

Sales Person The process of buying a new car has always been stressful for me. The experience we had with salesman Kermit Steward was the best experience I have ev More

by roy.roe.14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kermit Steward
Oct 15, 2014 -

Toyota of Gladstone responded

Dear Roy, Thank you so much for your five-star review. We're thrilled that you had a positive sales experience at Toyota of Gladstone and that Kermit took the stress out of the buying process. We'll be sure he gets that great feedback. The fact that you would recommend him speaks volumes. We appreciate you taking the time to share your thoughtful comments. We hope you're enjoying your new vehicle!

October 12, 2014

What I bought on my summer vacation I recently purchased a 21014 RAV 4 from Toyota of Gladstone. It was an excellent adventure from start to finish. No pressure. No games. This is th More

by jjhussey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kermit Steward
Oct 13, 2014 -

Toyota of Gladstone responded

Thank you so much for your five-star review. We're so happy to learn that you've had consistently positive sales experiences at Toyota of Gladstone. Your multiple vehicle purchases here speak volumes. We strive to ensure all of our customers are well taken care of and it sounds like you've been no exception. We look forward to your continued business!

October 05, 2014

First time car buyer, best experience! My sales guy wasn't pushy and didn't hassle me to buy a new car. He listened to what I wished for in buying my new car and helped me get there. He cal More

by theredhead
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kermit Steward
Oct 07, 2014 -

Toyota of Gladstone responded

Thank you for your five-star review. We're so happy that you had a positive sales experience and that Kermit and the team took good care of you. Your feedback will be shared with everyone here. I truly hope you're enjoying your new car!

October 01, 2014

No-pressure, honest, and effective dealership I have had great experience with Toyota of Gladstone during my recent purchase of a 2014 Camry. Tom Angel had a solution-oriented style to my approach More

by aliergin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2014 -

Toyota of Gladstone responded

Thank you so much for your five-star review. We're so happy to hear that you had such a positive experience at Toyota of Gladstone. We strive to ensure our customers feel respected and well taken care of and it sounds like you were no exception. We'll be sure to share your great feedback with Tom, and truly hope you're enjoying your new Camry. We look forward to your continued business!

September 29, 2014

Best Experience ever i just Bought a Brand new 2015 Toyota Tundra . the person in charge was Thomas Angel . he took his time and he find me a right truck the one that i re More

by Milad1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2014 -

Toyota of Gladstone responded

Thank you very much for your five-star review. I'm so happy to learn that you bought your new Tundra at Toyota of Gladstone and that you had such a positive experience. I'll be sure to share your fantastic feedback with Tom, Dave, and the team. I hope you're enjoying your new truck. We look forward to your continued business!

September 27, 2014

Purchase Experience The purchase experience was very pleasant. I had inquired through the Costco Auto Program, got a response quickly from Kermit, and was assisted with m More

by Mgcaldwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron W., Kermit Steward
Sep 30, 2014 -

Toyota of Gladstone responded

Thank you very much for your five-star review. I'm so happy to hear that you had a positive sales experience at Toyota of Gladstone. I'll be sure to share your great feedback with Kermit and Aaron. I hope you're enjoying your new vehicle. Please come see us again!

September 25, 2014

Happy customer Patrick Christina is the man to see. He will go above and beyond the call of duty. I would highly recommend Gladstone Toyota for your next car purchas More

by SnoopyO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 26, 2014 -

Toyota of Gladstone responded

Thank you so much for your five-star review. I'm so glad to learn that you are a happy customer and that Patrick took good care of you. We strive to exceed expectations and you were no exception. I'll be sure to share your great feedback with Patrick. I hope you're enjoying your new car!

September 19, 2014

OUTSTANDING CUSTOMER SERVICE FROM JENNY RHODES! I have always received outstanding customer service from Jenny Rhodes at the Service Center at Gladstone Toyota. She is very knowledgeable and always More

by jchoover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2014 -

Toyota of Gladstone responded

Thank you so much for your 4+ star review and kind words. I'm so glad that you receive consistently good service at Toyota of Gladstone. We strive to exceed our customers' expectations and it sounds like you've been no exception. The fact that your family members also come see Jenny for their Toyota needs speaks volumes. I'll be sure to share your great feedback with her and the team. We look forward to seeing you and your family again!

September 17, 2014

Service Center at Gladstone Toyota Tyson Knottingham is by far the best service rep I have ever dealt. He never fails to take the time to explain exactly what is going on with any of m More

by Tracey Goff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 18, 2014 -

Toyota of Gladstone responded

Dear Tracey, Thank you so much for your five-star review. We really appreciate you taking the time to review Toyota of Gladstone. We're so glad you had a positive service experience and that Tyson exceeded your expectations. We'll be sure to share that wonderful feedback with him so he can continue to take good care of you. Please come see us (and him!) again soon.

September 09, 2014

Jeep wrangler My dealings with Tom were very pleasant. He worked very hard to get me the best deal possible. I look forward to dealing with Tom in the future. My o More

by Levijt51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2014 -

Toyota of Gladstone responded

Thank you for allowing Toyota of Gladstone to earn your business. We're so glad to hear you enjoyed your time with us and that Tom treated you well. We hope to see you again in the future!

Sep 11, 2014 -

Toyota of Gladstone responded

Thank you so much for your five-star review! I truly appreciate you taking the time to provide your feedback. I am so glad that Tom exceeded your expectations. I'll be sure to pass that long to him, and we look forward to your continued business!

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