Toyota of Gladstone

After purchasing my first ever "new" car, I was a little nervous about bringing it into a dealer, as I had heard so many horror stories from friends about services they had experienced. I have to say I was nervous about bringing it into a dealer, as I had heard so many horror stories from friends about services they had experienced. I have to say I was really impressed from the very beginning. I was connected to Jenny Rhodes, who was so knowledgeable and really in tune with communicating how everything worked. Since then, Fall 2007 I have had nothing but really good experiences dealing with the service department through Jenny, who always takes such good care of me! I really like my car, AND I very much appreciate knowing I can trust the people who help me take care of it! More

Jenny is the greatest and represents very well all of her associates, from Sales to Service. No matter the automotive need we have had with our 2008 Camry, purchased new at Toyota of Gladstone, we have alway associates, from Sales to Service. No matter the automotive need we have had with our 2008 Camry, purchased new at Toyota of Gladstone, we have always received stellar, extra-mile customer service from Jenny and her team. Even when other options are available, Jenny is just one of the outstanding reasons we continue to return for service. Jenny rocks! JS More

I took my 2010 Camry in for some additional installations. First, I got great help from Samson in Parts department. Then he transferred me out to Chris who was extremely helpful. He answered a installations. First, I got great help from Samson in Parts department. Then he transferred me out to Chris who was extremely helpful. He answered and followed up with all of my questions. He even arranged for a rental car for me. During the whole process of installing the extra optional parts for my car, Chris called and kept me update w/the process. When I came to pick up my car, Jose in service department came out to show and explained about the work. Great job for everyone. Thank you to Chris and everyone for going the extra mile for me-- Great customer service!!! More

I first contacted Duy Dang via email for a price quote on the 2010 Highlander Hybrid, he responded within half an hour with the quote in full details that explained all the options and prices that I was look the 2010 Highlander Hybrid, he responded within half an hour with the quote in full details that explained all the options and prices that I was looking into. Then on the weekend I went to the dealership and talked to Duy. He spent 4 hours with me going over all the options and functions of the vehicle and walked me through the whole buying process. I'm very happy with my decision to purchase my new Highlander with Duy. He's very through and careful with all the details on the car as well as my financing, DMV fees and insurance processes. I'd definately recommend Duy Dang and Gladstone Toyota to my family and friends because they provided excellent customer services and meet all customers' needs. I feel confident with my purchase with Duy Dang at Gladstone Toyota where I only worked with him throughout the whole process, and that's the exact service I'd expected when I wanted to buy a new car. Thank you Duy and Gladstone Toyota for your great assistance that helped my purchase less stressful. Teresa Nguyen. More

I was shopping for a new truck. I gave my salesman my preferances in the truck I was looking for. The first truck he showed me met the criteria. I ended up buying that from him. My overall experence was preferances in the truck I was looking for. The first truck he showed me met the criteria. I ended up buying that from him. My overall experence was a pleasant one. I would recommend this dealership to friends and family. More

We'e recently bough a new car at Toyota of Gladstone, and this's our second car that we got @the same dealer, we got all helps from Duy Dang,and Sean kim from the begining we step in the dealer until we drov this's our second car that we got @the same dealer, we got all helps from Duy Dang,and Sean kim from the begining we step in the dealer until we drove home with a brand new car, we got the best time and excellent experience w/ Duy Dang and Sean kim. Over alls we're very happy that we got what we needs. We're extremly recommend who ever need new car even use car or all services that come to Toyota of Gladstone and asking for Duy Dang and Sean kim. More

Jenny Rhodes is the reason I continue to bring my 2009 Camry for service at Toyota of Gladstone!! She has EXCELLENT customer service skills, and is always there to answer my questions. I actually enjoy Camry for service at Toyota of Gladstone!! She has EXCELLENT customer service skills, and is always there to answer my questions. I actually enjoy coming in for service so I can see her. Thank You JENNY!! Sharon Tavassoli More

We bought a 2008 Sienna 2 yrs. ago. Duy Dang took care and followed up with all of our questions/needs. It was the most enjoyable experience for us in a car dealership. Yesterday, we bought a 2010 Camry-- and followed up with all of our questions/needs. It was the most enjoyable experience for us in a car dealership. Yesterday, we bought a 2010 Camry-- We made sure that Duy was working before we went in. Again, ANOTHER GREAT EXPERIENCE. Duy delivered again for us. Duy continues to treat us with respect, he listens and answers to our needs. If you want a new or used car, we highly recommend Duy Dang to take care of your purchasing experience at Toyota of Gladstone. Over the last two years, some of my friends and 2 coworkers have bought their cars after I told them about Duy. Needless to say, they were and are extremely happy with the services that were provided by Duy and the dealership. Kudos to Duy Dang!!!!! More

Jenny.....my service adviser did above and beyond satisfactory work on my 2003 rav4. I could go on and on about the stuff this lady did for me but i dont have time for a 4 page blog!! All i can say i satisfactory work on my 2003 rav4. I could go on and on about the stuff this lady did for me but i dont have time for a 4 page blog!! All i can say is......."that lady maid my wife and i VERY HAPPY we went to Gladestone Toyota"! Thanks so much "Jenny" and members of Toyota! More

We purchased a new Toyota Camry few weeks ago at Toyota Gladstone. The overall experience was really good and all the guys working with us were really friendly and knowledgeable. The dealership was nice Gladstone. The overall experience was really good and all the guys working with us were really friendly and knowledgeable. The dealership was nice and clean. They have complimentary snacks and drinks. I definitely recommend this dealership to people looking for a car. More