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Toyota of Gladstone

Gladstone, OR

4.9
7,207 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,207 reviews

February 21, 2015

Wonderful Purchasing Experience Dear PJ (Pascha Jefferson), We are very happy with the Toyota RAV4 AWD Limited purchase, this is the car we wanted . We are impressed by its performa More

by Cesar Santa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Lara, Joe Chambers, Kevin Little
Feb 24, 2015 -

Toyota of Gladstone responded

Hi Cesar and Sheri, Thank you so much for sharing your experience with us. We're thrilled to hear that you had a pleasant experience with Toyota of Gladstone and especially with PJ. We hope you love your new RAV4!

February 19, 2015

A Great Experience! This was our second purchase from Toyota Gladstone. Kermit and his sales team were fantastic to work with: friendly, non-pressuring, and worked to get More

by Kbaldwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kermit Steward
Feb 21, 2015 -

Toyota of Gladstone responded

Thank you for your loyalty and for your wonderful review! We're thrilled to hear that you had a good buying experience, and we'll make sure to pass the compliments on to Jenny, Kermit and his team. We look forward to seeing you at your service appointments. Congratulations!

February 04, 2015

My way, right away Thank you a thousand times! I walked in and asked for a Prius II that was as good as my wrecked one that I miss. I got one! With a lower price, nearly More

by Connie Moretz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kermit Steward
Feb 06, 2015 -

Toyota of Gladstone responded

Wow. Thank you so much for sharing your good experience with us. Our goal is always good customer service, and we're thrilled to hear that we were able to find you a replacement Prius II. Congratulations!

February 02, 2015

great shopping experience Your sales agent was very helpful and made our car buying experience quick and easy. He always got back to us In a very quick time and answered all More

by nuivoie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
Feb 04, 2015 -

Toyota of Gladstone responded

Welcome to the Toyota of Gladstone family! Thank you for allowing us to earn your business. We're so happy to hear Trey and the rest of our team took good care of you. Congrats!

February 02, 2015

Excellent customer service Tom is a personable man, very friendly and dedicated to your sale. He is keen on speed, efficiency, and making sure you are satisfied with the end res More

by mila1934
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 04, 2015 -

Toyota of Gladstone responded

Thank you for your valuable feedback. We're so glad to hear that Tom treated you so well, and we'll make sure to pass the compliments on to him. We truly value your business and look forward to seeing you in the future.

January 31, 2015

Dishonest, unethical, no trustworthy sale practice Tom Angel agreed to me by email to sale me a new 2015 RAV4 AWD Limited Edition with options & color we want. We came in yesterday with an appointment More

by avtran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
January 31, 2015

Tom provided an awesome customer service!!! I had a great experience buying my 2014 Toyota Prius at Gladstone. Tom was very proactive in finding what I was looking for (which was not readily av More

by nora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 04, 2015 -

Toyota of Gladstone responded

Thank you very much for sharing your experience with us. Good customer service is always our goal, and it's so nice to hear that you left Toyota of Gladstone feeling 100% satisfied. Congratulations on your new Prius!

January 29, 2015

Purchasing experience Excellent. Five star. Great service. Folks I engaged had a great sense of humor. Everyone wanted to make sure everything was taken care of except ther More

by Imjiggywiddit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kermit Steward
Jan 30, 2015 -

Toyota of Gladstone responded

Wow! Thank you so much for your kind words and for doing business with us. We love to hear such positive feedback as our goal is always to treat our customers right. We're glad to have you in the Toyota of Gladstone family.

January 28, 2015

a good buying experience I purchased Sciion xB from Toyota of Gladstone this month. my hard working sales person, Kermit Steward, was very friendly and helpful. he also ha More

by pk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kermit Steward
Jan 30, 2015 -

Toyota of Gladstone responded

Thank you for allowing us to earn your business, PK. We really appreciate your feedback, and we do read every review. We hope you love your new Scion!

January 27, 2015

Worth the Experience I often dreaded the thought of going to a dealer to buy a car. The scams, tricks and lies that I had heard about suggested that the aggressive sales a More

by Arjay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2015 -

Toyota of Gladstone responded

Thank you for your wonderful feedback! We truly value you as a customer and we're so glad to hear you had such an enjoyable experience with our team. We hope you love your new vehicle!

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