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Toyota of Gladstone

Gladstone, OR

4.9
7,207 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,207 reviews

April 14, 2015

Who knew car buying could be so painless?? Let me start by saying that I hate car shopping. This being said, my experience with Kermit Steward and his team @ Gladstone Toyota was surprisingly More

by Temosabi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Armstrong, Tasney McNew, Kermit Steward
Apr 18, 2015 -

Toyota of Gladstone responded

Thank you so much for your wonderful feedback. We're thrilled to hear that you had such a good buying experience. It always makes us happy to hear that our customers enjoy their time at our store. Congratulations on your new car!

April 11, 2015

Bought a 2015 Toyota Highlander I love my new car and Tom Angel was very helpful in the purchase of our new car. I will use your dealership for my future needs. Sincerely, Connie Ha More

by connroye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2015 -

Toyota of Gladstone responded

Hi Connie. Thank you for doing business with us. We're so glad to hear that you had a good experience. Enjoy your new car!

April 03, 2015

Toyota of Gladstone -- Awesome car buying experience! After going round and round, for two weeks, with other dealerships in the area, we were fed up and contacted USAA. They put us in touch with Kermit o More

by theycallmebig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kermit Steward
Apr 04, 2015 -

Toyota of Gladstone responded

Thank you for allowing Toyota of Gladstone to earn your business. We're glad to hear Kermit and the rest of our team made the buying process easy. We hope you love your new vehicle!

April 02, 2015

All in all really good and friendly Applied online and was contacted by Kermit, he told me he could help me with my situation went in met up with him, and it was done straight to the poi More

by Jeremym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kermit Steward
Apr 04, 2015 -

Toyota of Gladstone responded

Thank you for your valuable feedback. We truly appreciate your business and we're so glad to hear that Kermit treated you so well. Enjoy your new vehicle!

April 01, 2015

Fair pricing, excellent customer service Kermit goes above and beyond. Very knowledgeable and friendly. I got the car I wanted at the price I wanted with the terms I wanted. Great team down More

by sequioa2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kermit Steward
Apr 04, 2015 -

Toyota of Gladstone responded

Thank you for the 5 star rating. We're so glad to hear you enjoyed your time at our store. Congrats on your new car!

March 30, 2015

Awesome Experience! I worked with Kermit and he was very understanding that I didn't want to be there all day. Kermit wasn't pushy in any way, when I told him I didn't l More

by mjppdx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kermit Steward
Apr 04, 2015 -

Toyota of Gladstone responded

Thank you for your valuable feedback. We're thrilled to hear you found the buying process so easy, and we'll make sure to let Kermit know he was helpful. Enjoy your new car!

March 29, 2015

Best Sales Experience I've Had Worked with Kermit; he was amazing. Knowledgeable, quick, friendly, and got us a great deal. I love my new Prius C; I went in knowing exactly what I w More

by MeghanMowry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kermit Steward
Apr 04, 2015 -

Toyota of Gladstone responded

Thank you for your wonderful feedback. This is the kind of thing we love to hear! We're so glad you were able to get the Prius you wanted. We look forward to seeing you at your service appointments.

March 25, 2015

Excellent experience Jenny Rhodes, always treats me like family, and goes above and beyond to make my Toyota experience fantastic... The BEST.... always take exceptionall More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 04, 2015 -

Toyota of Gladstone responded

Thank you for your loyalty and your kind words. We'll make sure to pass the compliments on to Jenny. Take care!

March 18, 2015

Amazing experience!!!!! This has been the best car buying experience I've ever had! The staff is outstanding, super friendly and overall genuine and not in a fake car salesma More

by Mohotiff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Foulk and Jeff jr
Mar 21, 2015 -

Toyota of Gladstone responded

Thank you so much for the wonderful compliment. We truly value your business and we're thrilled to hear you had such a good experience. Welcome to the Toyota of Gladstone family!

February 27, 2015

Dishonest, unethical, no trustworthy sale practice I leased a 2015 Prius C three from Toyota of Gladstone dealership and we finalized all the contract and I drove the car home assuming all is set. The More

by mhdfarag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Caverhill
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