Toyota of Gladstone

Daughters RAV4 Saw 2011 RAV4 on their website. Expressed interest through a web request for information. Ted contacted me by phone. Was very professional. I set Saw 2011 RAV4 on their website. Expressed interest through a web request for information. Ted contacted me by phone. Was very professional. I set up an appointment for that afternoon. My wife, daughter, and I arrived and met with Ted. We got a tour of the RAV4 and took it for a test ride. Ted remembered the points I mentioned to him on the phone that were important to my daughter. After the test ride, we sat at the table, Ted brought us coffees, and we negotiated a fair deal after a bit of back and forth. I am a very diligent consumer, and also persnickety. Ted was very gracious and not pushy at all. His low-key demeanor was comforting. Then we worked with Tom Angel to work through the loan and DMV paperwork. Total time was under four hours. Overall a great experience. In past 18 months I have purchased five new vehicles/motorcycles for our family; Toyota of Gladstone was among the best we have dealt with (tied with Paradise Harley Davidson in Tigard). More

Awesome experience Kermit was awesome, he listened to what I was looking for and took me exactly to the type of car that had all my requirements and was super unpushy- I Kermit was awesome, he listened to what I was looking for and took me exactly to the type of car that had all my requirements and was super unpushy- I'll recommend everyone to go this dealership. :) More

Great car buying experience Stephanie was a great person to worked with, made us feel comfortable with our purchase without putting any pressure on us. We had a great experience Stephanie was a great person to worked with, made us feel comfortable with our purchase without putting any pressure on us. We had a great experience More

Honest and willing to do what it takes! We drove up from Salem after having had not so great experiences with dealerships down here. I inquired online about a certified used Corolla, and w We drove up from Salem after having had not so great experiences with dealerships down here. I inquired online about a certified used Corolla, and within minutes had a call and email from Josh, and we were on our way up there. Upon arrival we were greeted with friendly faces, and the car I was interested in was ready to go. Josh even accommodated my request to test drive somewhere away from a busy street. When I told them that that car was nice, but it was lacking certain options, they found a brand new Corolla on their lot that met my needs & wants. Despite my concerns about being able to afford new, they actually managed to beat my credit union's interest rate, and really worked with me on my trade in to ensure the loan was on par with what my budget. I was dubious going into this (aren't we all?) but the team at Gladstone was patient, and understanding in what I needed in order to purchase from them. Even their finance lady was personable and efficient! More

The best shopping for a new car experience! I have purchased several new cars and hated to deal with the sales force -- gave me a stomach ache and I never trusted them. Then, I met Kermit who t I have purchased several new cars and hated to deal with the sales force -- gave me a stomach ache and I never trusted them. Then, I met Kermit who turned the whole buying experience around. It was pleasant and I really had an opportunity to have my questions answered and purchased the best car that met my needs. Kermit assisted me throughout the experience and when I picked up the car he spent time explaining how the technology worked and paired my phone! I was introduced to the service team that would be working with me. Pleasant, courteous employees... and that goes for the rest of the staff at the dealership. I have already recommended your dealership to friends and family. They are very impressed with my car. Kermit is the nicest sales person I have ever met. He truly exemplifies Customer Service! More

Talk about service! I LOVE my Camry! Josh was extremely helpful, he went out of his way to make sure I had the car I wanted that was the right color and the right price. I LOVE my Camry! Josh was extremely helpful, he went out of his way to make sure I had the car I wanted that was the right color and the right price. More

Professional and Friendly Having shopped at multiple dealerships, Toyota of Gladstone had been the best experience hands down. They were friendly and professional, helping me f Having shopped at multiple dealerships, Toyota of Gladstone had been the best experience hands down. They were friendly and professional, helping me find the right car for us and making it possible for a affordable payment plan. They made the process quick and easy and made us feel most comfortable during this purchase. My car slamesman, Wade Fish was professional, efficient and more than willing to answers any questions we had and he made it a great experience. Everyone who was involved during the process was great to work with and I will recommend to anyone asking to go Toyota of Gladstone for any car needs. More

Amazing service Had an amazing experience at Toyota of Gladstone!!! They were so welcoming and had awesome customer service!! This is my second car I've bought and am Had an amazing experience at Toyota of Gladstone!!! They were so welcoming and had awesome customer service!! This is my second car I've bought and am very much in love with it!!! Thank Toyota and khzam for a great experience! More

Josh Kidner delivers a 6 star experience!! I set up an appointment with Josh for a car we wanted to look at. Josh was able to answer all of our questions prior to driving from Beaverton. When I set up an appointment with Josh for a car we wanted to look at. Josh was able to answer all of our questions prior to driving from Beaverton. When we pulled up, he had the car parked up front and ready for us to drive. We wasted no time locating the car, or talking about other models. He guided us through the purchase process and told us what sets Gladstone Toyota ahead of the dealerships. I really appreciate how easy he made it. I won't buy a car anywhere else! Thanks again Josh More