Toyota of Gladstone | Page 676

Excellent Customer Service I just purchased my first brand new vehicle from Toyota of Gladstone. The customer service and help that I received from beginning to end from this d I just purchased my first brand new vehicle from Toyota of Gladstone. The customer service and help that I received from beginning to end from this dealership was outstanding! Stefanie Vermillion was so incredibly helpful, was never pushy about anything and stayed by my side through the entire process... she is an outstanding part of the team there. The best part is that not only did I have an amazing experience with everyone at the dealership, I have an awesome new 4Runner to drive everyday. I would recommend this dealership to everyone. Thank you so much Toyota... and especially Stefanie Vermillion!!! More

nice experience! it was a wonderful experience buying car from here, thank you Donie to let me know all the details and was nice when test drive. And people I met here it was a wonderful experience buying car from here, thank you Donie to let me know all the details and was nice when test drive. And people I met here were friendly. Thank you. More

Outstanding Glen Howard knew exactly what I wanted and needed. They answered all of the questions that I was confused about and I had a wonderful experience in p Glen Howard knew exactly what I wanted and needed. They answered all of the questions that I was confused about and I had a wonderful experience in purchasing my first car! More

Fantastic Overall Experience I have purchased many new cars in my 40 years of car buying. This was by far the best experience with a dealer I have had. My salesman, Wade, was very I have purchased many new cars in my 40 years of car buying. This was by far the best experience with a dealer I have had. My salesman, Wade, was very knowledgeable and pleasant. Almost like having a good friend selling you a car. There was no pressure at all in the buying experience. I will definitely recommend to my future car buying friends to see Wade. Also note that not just Wade, but the entire staff that I dealt with were very friendly and pleasant to talk to. More

Such a great experience! I previously reviewed a couple cars from this dealership online. I put in an inquiry and quickly received a response from Sou Chao. This was my very I previously reviewed a couple cars from this dealership online. I put in an inquiry and quickly received a response from Sou Chao. This was my very fist time purchasing a car and I was dreading the task! Sou made me feel totally comfortable and was very easy to talk to. He was honest, upfront and genuine. He was able to answer all of my questions and concerns from test driving to purchasing. Everyone on the staff was friendly and attentive. As I waiting through the credit check, other employees came over and talked with me. Even the finance "guru", Jeremy was able to work some magic for me and get me a spectacular interest rate! Thank you Toyota of Gladstone! I appreciate your professionalism, kindness and commitment to your customers! More

Great service, Nice people The entire process was quick, pleasant, and exactly what I wanted. Kermit had the car I was interested in, agreed to the price I was willing to pay, h The entire process was quick, pleasant, and exactly what I wanted. Kermit had the car I was interested in, agreed to the price I was willing to pay, handled the return of my previous lease, and expedited the entire process so I could complete the leasing process and still meet my daughter for a movie I had promised to take her to! I am 100% happy with this dealership, the sales team, as well as the woman who handled all the financing contract paperwork. I'm sorry I don't remember her name to mention in this review, but she was wonderful! I would absolutely recommend these guys to anyone and everyone. They were nice, accommodating, efficient, and knowledgeable. Great experience! More

Great experience! I had a wonderful experience at Toyota of Gladstone. They did a great job of helping me decide on the perfect vehicle for my family. I received excell I had a wonderful experience at Toyota of Gladstone. They did a great job of helping me decide on the perfect vehicle for my family. I received excellent customer service and everyone was extremely friendly. More

Driving out in a new Prius Hybrid Experience! My intention was to buy a new car, but I was looking elsewhere. But, my wife that encouraged me to purchase from Gladstone Toyota. She had a Prius, an My intention was to buy a new car, but I was looking elsewhere. But, my wife that encouraged me to purchase from Gladstone Toyota. She had a Prius, and it was the mileage that attracted me to purchase a Hybrid. I did a website check on a Prius; I was enquiring a smaller model at that time. I spoke with a gentleman named Sou Chao, he was very helpful, so we arranged a appointment time for me to come down to the dealership and walk the lot. I picked out the unit I liked. We went inside has some water and after a short time, I drove away with a new Prius Tour model. Sou Chao did a great job with answering all my questions. He was very professional, well dressed and very courteous to me and my dog Skooter! I recommend Gladstone Toyota and see Sou Chao for new car needs. G.Tafoya More

Highly recommend Gladstone Toyota I walked in to the dealership knowing pretty much what I wanted and the price I was willing to pay. Carl was very friendly and professional. Even af I walked in to the dealership knowing pretty much what I wanted and the price I was willing to pay. Carl was very friendly and professional. Even after I brought my new car home, I am still calling him with questions, and he has always been very responsive and patient. Carl has been extremely helpful without being pushy or condescending like some salespeople tend to be, and I would definitely go back to Gladstone Toyota for my next car. He and the sales manager, John Hill, made the entire experience easy and painless. More

Awesome Team at Toyota of Gladstone This was, through and through, a hugely positive experience. I was a first time car buyer (actually, leaser in this case) and I kind of imagined the w This was, through and through, a hugely positive experience. I was a first time car buyer (actually, leaser in this case) and I kind of imagined the worst given what other people have experienced at other dealerships. I was pleasantly surprised when I met Ted Rippee, because he is low-key, accommodating, informative and really flexible when it came to our budget and evolving expectations. I can't recommend Ted enough as your go-to guy when buying a car. The extended Toyota team that worked alongside Ted is also super friendly, ethical, professional and an all around pleasure to work with (they would need to be, my wife and I waffled and deliberated for 6 hours!) More