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Toyota of Gladstone

Gladstone, OR

4.9
7,212 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,212 reviews

November 03, 2015

Interested in a quality experience? Toyota of Gladstone and Kermit Steward will provide it. My wife and I both hate purchasing cars and neither one of us found this experience distaste More

by North
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kermit Steward
Nov 13, 2015 -

Toyota of Gladstone responded

We are thrilled to hear that you enjoyed your experience at Toyota of Gladstone! We are happy that you enjoyed our children's area. It sounds like the entire family enjoyed the experience. We look forward to seeing you next time!

November 03, 2015

Did not respond I sent Seth an email requesting a price quote. He claimed to be out of the office for a couple days, and recommended I call a general line if I needed More

by ebuyer2015
Customer Service
Recommend Dealer
No
Employees Worked With
Dec 03, 2015 -

Toyota of Gladstone responded

Thank you for taking the time to post your review about working directly with me. I do answer 99% of the emails sent to me from customers that reach out to me when I am not at work. My direct email is Sdustin@SeeDriveSmile.com or if it is better call me directly at (971) 276-7433. I also recommend that you check your spam file as some of the emails I send have attachments that trigger the spam traps of certain email providers. Miscommunications do happen and as it appears to be the case in this situation I do apologize for that. I look forward to hearing back from you. Sincerely, Seth Dustin Internet Director Sdustin@SeeDriveSmile.com (971) 276-7433

October 29, 2015

Above and beyond helpful. Ahzar helped find the truck I wanted and worked hard to make sure I was able to drive away with it that day. He personally picked me up from my house More

by Jeffrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahzar
Nov 13, 2015 -

Toyota of Gladstone responded

Hi Jeffrey! Thank you so much for taking the time to review your experience at Toyota of Gladstone! We're happy to hear that you enjoyed your service and experience. See you again next time!

October 15, 2015

Great as usual. There's a reason I had bought approximately five or six cars from Gladstone. Service has always been excellent with no issues. Kermit is a very nice More

by Imjiggywiddit
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kermit Steward
Nov 13, 2015 -

Toyota of Gladstone responded

We truly value your loyalty. It means the world to us. We are happy to hear that you enjoy working with Kermit. We look forward to seeing you next time!

October 13, 2015

Love my new truck I would just like to thank Kermit and the Staff at Toyota of Gladstone for a great experience. All worked hard to find the vehicle I was looking for a More

by Doug P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph, Mgr. and David in finance, Kermit Steward
Nov 13, 2015 -

Toyota of Gladstone responded

Hi Doug! Thank you for your kind words about your experience with Kermit and the staff at Toyota of Gladstone. We are thrilled to hear that you are a returning customer, and we truly appreciate your loyalty. Thank you!

October 09, 2015

Love our new Corolla We worked with Thien and he was very helpful, knowledgeable, and worked hard to get us a great deal. We had a great experience with him and would reco More

by pizzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thien Do
Nov 13, 2015 -

Toyota of Gladstone responded

We are so pleased to hear that you enjoyed working with Thien. We appreciate your wonderful review, and kind words. Thank you!

Nov 13, 2015 -

Toyota of Gladstone responded

We are so pleased to hear that you enjoyed working with Thien. We appreciate your wonderful review, and kind words. Thank you!

September 27, 2015

Great customer service Dear Kermit Eve and I recently purchased a car from you. We wanted to say thank you for the assistance you gave us in purchasing the Toyota Camry. More

by ge1933
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kermit Steward
Nov 13, 2015 -

Toyota of Gladstone responded

Congratulations on your new Toyota Camry! We appreciate you taking the time to review your experience. We're happy that you enjoyed working with Kermit. We hope to see you again next time!

September 24, 2015

Love my new Siena I traded in a leased Sienna and bought a new one last weekend. The staff at Toyota of Gladstone were all friendly, professional and welcoming. They h More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kermit Steward
Nov 13, 2015 -

Toyota of Gladstone responded

We are so happy to hear that you are loving your new Toyota Sienna! Thank you for your wonderful feedback about your experience. We are glad you enjoyed working with Kermit, and we appreciate your kind words about our new showroom. We hope to see you again soon!

September 22, 2015

Overall Wonderful Customer Service I recently purchased a car through Toyota of Gladstone and have all greaf things to say about my experience. I was well taken care of the second I ste More

by Kasey18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kermit Steward
Nov 13, 2015 -

Toyota of Gladstone responded

Thank you Kasey for your kind words about your experience with Kermit and the Toyota of Gladstone team! We hope you're loving your new car!

September 18, 2015

Purchased xle Patrick provide excellent service when we came in to purchased our vehicle He made the purchased experience painless and provide fast closing. He wa More

by Susanjia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2015 -

Toyota of Gladstone responded

Thank you for your wonderful feedback! We are happy to hear that you enjoyed working with Patrick, and that your experience was "painless." We hope to see you again soon!

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