Toyota of Gladstone

Great experience, great truck. Kermit and his team were helpful and efficient in working with my limited window of time. They were able to find me a great deal and followed up to an Kermit and his team were helpful and efficient in working with my limited window of time. They were able to find me a great deal and followed up to answer my questions. I will recommend them to others and come back for any future vehicle needs. More

Great Experience! The experience with this dealership was great! It was fast, and easy! My wife and I got the price we were looking for on our vehicle, and Khzam made s The experience with this dealership was great! It was fast, and easy! My wife and I got the price we were looking for on our vehicle, and Khzam made sure we were happy! They had a very family friendly environment, Khzam was good with our toddler, and made sure the transaction was fast, and stress free so she didn't get overwhelmed by the experience. I would defiantly recommend this dealership when buying a new Toyota. More

Wade Fish From my first contact, on phone, I felt completely comfortable with my decision to contact Toyoto Gladstone. Being an older women buying her first eve From my first contact, on phone, I felt completely comfortable with my decision to contact Toyoto Gladstone. Being an older women buying her first ever car on her own Wayne treated me with respect and kindness. He was patient. He educated me so that I knew my decision to buy my Prius was a good choice. I am sure that if I need further help with my car Wayne will help me. Thank you !! More

Amazing service and helpful people. Everyone at Gladstone toyota was very nice and helpful! Especially the sales rep that was helping me. He was able to work with me to find my needs to Everyone at Gladstone toyota was very nice and helpful! Especially the sales rep that was helping me. He was able to work with me to find my needs to find the right vehicle for me, which I love. They were up front and honest and worked hard to meet my standards and to find me a vehicle! They cared about my needs and didn't try to force anything on me I didn't want. They did their best and found the right car! I definitely would recommend Toyota Gladstone to anyone looking to buy a vehicle! More

Best car buying experience I have purchased a number of new cars and have never looked forward to the experience despite my knowledge and experience. Before making my way to Gl I have purchased a number of new cars and have never looked forward to the experience despite my knowledge and experience. Before making my way to Gladstone Toyota, I had visited a Toyota dealer in Beaverton and ended up walking away after just 60 minutes because of the salesperson's singularly unhelpful attitude and lack of information about my vehicle of choice. I was prepared for a similar experience at Gladstone and was very pleasantly surprised. Immediately upon my arrival, I was met by Azhar, with a generous smile and a friendly attitude. As soon as I told him what I was looking for, he had several possibilities for me, along with information about applicable incentives, options, and special offers. His easy rapport, exceptional knowledge, gregarious attitude and willingness to work with me insured that I would walk away with the vehicle of my choice, at a price that was conducive to my budget. Azhar's knowledge, positive attitude and easy manner empowered me, as the purchaser, to make an informed decision- this is priceless! Between the sales staff and the financing staff, I would absolutely go back to Gladstone Toyota for my future vehicle purchases. Thank you Azhar and Gladstone Toyota! More

Easiest car purchase, ever We had such a smooth transaction with Toyota of Gladstone. Kenny K. made the experience very comfortable and fast. His professionalism and sincerity w We had such a smooth transaction with Toyota of Gladstone. Kenny K. made the experience very comfortable and fast. His professionalism and sincerity was above par. When we need another car we will be going back. More

Hassle Free I had an excellent experience with Matt Taylor at Toyota of Gladstone. I had decided last Sunday to buy a newer vehicle for 2016. I found something I had an excellent experience with Matt Taylor at Toyota of Gladstone. I had decided last Sunday to buy a newer vehicle for 2016. I found something on their website and filled out a credit application with Toyota Motor. Matt followed up with me very early the next day and kept in constant contact. I have a very busy job and the nature of my job does not allow me to talk on the phone to external parties much because I'm usually managing a team of representatives who are on the phones and sometimes I jump on as well. I'm also fielding a large number of work emails and don't always get to my own in a timely manner. Matt went out of his way to help me find what I was looking for and texted me to clarify my needs. Once we chatted briefly back and forth he found something that met my requirements. I was pleasantly surprised that he found a gem of a car...something I...really...wanted...and within the budget I was willing to spend...and I can be a bit persnickety. From here it was a simple matter of filling out the paperwork and letting their team make it happen for me. Matt checked in often and was cheerful and supportive. I'm not usually much for salespeople to be honest....and I've done sales before myself so I know the tricks of the trade....but Matt represented everything a sales person should be...attentive...positive...helpful.....informative...collaborative. His style was very polished but approachable and it was clear why he is the manager of the internet sales team. A special shout-out goes to their loan assistant (I'm not sure what her official title was). She was very efficient but helpful and made the final sign and prep portion of the deal as quick and painless as possible. In fact I was very impressed with how on the ball she was with getting it done quickly. All in all I had a very positive experience at this dealership and because of the supportive attention I received it encourages me to do business with them again. Being in a customer service environment myself my standards are very high and this dealership met and exceeded what I anticipated in terms of a positive buying experience...and I'm not the type to gush unless I am gob-smacked. More

Outstanding Customer Service.Enjoyable purchasing experience Kenny Khzam helped us find the perfect car. I had worked with him years earlier at another dealership when looking for the exact Toyota I wanted at Kenny Khzam helped us find the perfect car. I had worked with him years earlier at another dealership when looking for the exact Toyota I wanted at a price we could afford. This January, my husband took our older 4-Runner in for service and ran into Khzam. Although we were not in the market for a newer car, Khzam told him they had just received a car that met my model preference, had every feature I wanted, was only a year old, had low mileage and a very good price. He suggested that I might like to test drive it while our car was being serviced. We purchased the car by the end of day. Khzam is knowledgable and a true customer advocate. He has followed up to ensure the car is working well for us and to answer any questions. We had excellent service and advocacy from every professional we worked with. Thanks also to John Hill in sales and Vic Meese in finance. We highly recommend Gladstone Toyota and have shared our enthusiasm with friends, family and neighbors. More

The best again I didn't plan to buy a car when I went in for an oil change but Khzam was so honest and helpful and objective that the whole process was so painless. I didn't plan to buy a car when I went in for an oil change but Khzam was so honest and helpful and objective that the whole process was so painless. He showed me all the options and gave me the best deal. I always felt that each decision was mine and there was no pressure or upselling. He was respectful of my budget. I love my new RAV4 and the pleasant sales experience just makes it that much better. More

A great buying experience We bought a Toyota 4Runner from Kermit Steward this past weekend and have never had a better experience buying a new car. We pretty much knew what we We bought a Toyota 4Runner from Kermit Steward this past weekend and have never had a better experience buying a new car. We pretty much knew what we wanted and Kermit was great working with us at finding the right car at the right price. Kermit talked to us about options, but without being obnoxious, and we never felt like we were being jerked around (unlike with many other dealerships we talked to before coming to this one). Once we found the right car and decided on the price, the paperwork was smooth sailing -- no sudden extra fees or need to talk to the manager about a different price. Kermit then was really helpful in setting us up and getting us on the road -- helping us connect our phones, setting up the Entune system, explaining different bells and whistles, etc. Kermit is a good guy and we highly recommend him. More