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Toyota of Gladstone
Gladstone, OR
7,471 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles!
Learn more at https://bit.ly/3q0oqta.
Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,471 reviews
May 08, 2020
Efficient friendly service. They were very good about how they dealt with social distancing, made me feel very comfortable. They are always so friendly, helpful and organized. Th They were very good about how they dealt with social distancing, made me feel very comfortable. They are always so friendly, helpful and organized. They make sure everything they do is explained at the end when the go over the work sheet and give advice if something will be coming up in the future. More
by Bird lover
Employees Worked With
Garrett Griffith
May 08, 2020
Manuel was friendly and straightforward. Let me know exactly what was going on. The finances guy surprised me by lowering my interest rate so that I would not have to refinance through my credit union. exactly what was going on. The finances guy surprised me by lowering my interest rate so that I would not have to refinance through my credit union. I would go back there again.... More
by HappyinGresham
Employees Worked With
Manuel Navas
May 07, 2020
Great Customer Service We had Scott as our salesperson. He was very informative and not pushy at all. We did purchase a Toyota Certified used 2017 Highlander Limited and We had Scott as our salesperson. He was very informative and not pushy at all. We did purchase a Toyota Certified used 2017 Highlander Limited and are super happy with the company and the price. More
by candersonworld
Employees Worked With
Scott McPherson
May 06, 2020
Always great service. Social distancing was great...no one bugged me while I waited...service was handled in a timely fashion as usual...plus I love the free car wash coupo Social distancing was great...no one bugged me while I waited...service was handled in a timely fashion as usual...plus I love the free car wash coupon... More
by bonniewojdan
May 06, 2020
No Worries Well proven product at a reasonable price. Best practice is to keep a sense of humor. We are all sales persons in life and that is good to remember. Well proven product at a reasonable price. Best practice is to keep a sense of humor. We are all sales persons in life and that is good to remember. More
by recruiter12
Employees Worked With
Eric Kalik
May 06, 2020
Great Service! Was concerned about going in for service on my vehicle with all else going on in the world right now, but was very pleased that I was able to schedule Was concerned about going in for service on my vehicle with all else going on in the world right now, but was very pleased that I was able to schedule service for after hours with few other folks in the dealership. Service was done promptly, taking less time than normal. Had the waiting room to myself. Very pleased. More
by lklemsen
Employees Worked With
Dominique Channel
May 06, 2020
Dealership went above and beyond to help with my request and left a customer for life. Thank you guys for all your help and love the truck and left a customer for life. Thank you guys for all your help and love the truck More
by oc542002
May 05, 2020
The best car buying experience ever. No high pressure. We agreed on a price and bought the car. They were more concerned with making sure we were happy. John was great at explaining everything to our satisfa agreed on a price and bought the car. They were more concerned with making sure we were happy. John was great at explaining everything to our satisfaction. One very happy customer. More
by Happy customer
Employees Worked With
David Chae, Charles Fromuth, John Parohinog
