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Toyota of Gladstone

Gladstone, OR

4.9
7,475 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,475 reviews

July 14, 2020

Jonathan’s the best! It was a super smooth experience. David in the finance office was really knowledgeable and great as well. I have asthma and was apprehensive about going there during COVID-19, but the More

by Rachael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Chae, Jonathan Castino
Jul 14, 2020 -

Toyota of Gladstone responded

Thank you so much Rachael! We are very happy that we were able to help make you feel comfortable. Welcome to the Toyota of Gladstone family.

July 14, 2020

Overall it was a great experience. Wendal was extremely nice and helpful, making sure to follow up with us as we're feeling through the purchasing process. We didn't buy right away so it was nice his callb More

by cactusjack713
Recommend Dealer
Yes
Employees Worked With
Carl Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendal, Vic Meese
Jul 15, 2020 -

Toyota of Gladstone responded

Thank you so much for sharing this wonderful story with us! We are so proud that Wendal was able to help you and make you feel comfortable enough to make your purchase with us. Congratulations and welcome to the Toyota of Gladstone family.

July 14, 2020

Courteous and very professional demeanor. Exemplary service I am extremely pleased with the service I received from Carl Chestnut a few days ago. He was friendly and professional. He was helpful and informati More

by Rhino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Chae, Austin Tsuruta
Jul 15, 2020 -

Toyota of Gladstone responded

This is such a wonderful story! Thank you so much for sharing this with us we are so happy to have had the opportunity to help you. We are so appreciative of your loyalty and will continue to be here for you. Congratulations on your 4Runner!

July 13, 2020

Dustin was great and easy to work with. He was very friendly and knowledgeable and understood what I needed. He’s very knowledgeable on hybrids which was nice to learn about. More

by Dueuxhsbaja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Call
Jul 14, 2020 -

Toyota of Gladstone responded

Congratulations on your new Highlander Hybrid! Thank you for sharing this with us and welcome to the Toyota of Gladstone family.

July 13, 2020

Very nice experience leased the previous toyota from them now got a new one on lease end Very friendly and helpful staff guided and took care at every stepb More

by Md
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charity Graff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Muhammad Khan, David Chae, John Parohinog
Jul 14, 2020 -

Toyota of Gladstone responded

Thank you so much for being a loyal part of the Toyota of Gladstone family. Congratulations and welcome to our family.

July 12, 2020

Zach was a pleasure to work with. Rather than jump right into a sales pitch, he asked what exactly we needed in a next vehicle, taking into account our family growth and budget and recommended a perfect veh More

by dan.estep.505
Recommend Dealer
Yes
Employees Worked With
John Hill, Zach McClure
Jul 14, 2020 -

Toyota of Gladstone responded

Thank you Dan! Zach had a wonderful time helping your and your family. Congratulations and welcome to the Toyota of Gladstone family.

July 12, 2020

Very great guy, was a great experience. We had a wonderful time doing business with him and He went the extra mile to get the car we wanted. He really showed dedication and helped us through the who More

by 77hectormoreno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Navas
Jul 14, 2020 -

Toyota of Gladstone responded

Thank you Hector! It was such a pleasure finding your family the right 4Runner, it took us a while but we got it. Thank you so much for your patience and welcome to the Toyota of Gladstone family.

July 12, 2020

He was very helpful, amazing person to work with. Sold us an amazing new car, enjoyed doing business with him and he was very dedicated to getting us a car we would enjoy. More

by Claudiatrejo79
Recommend Dealer
Yes
Employees Worked With
Manuel Navas
Jul 14, 2020 -

Toyota of Gladstone responded

Thank you Claudia! We are so happy that we were able to find you the right vehicle. Welcome to the Toyota of Gladstone family.

July 12, 2020

I had a great experience buy a new truck the salesman was awesome the the whole experience was great i will recommend Gladstone toyota to all my friends More

by michaeld4645
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Chae
Jul 14, 2020 -

Toyota of Gladstone responded

Thank you so much for this wonderful recommendation. We are so thankful for you. Welcome to the Toyota of Gladstone family and congrats on your new Tundra.

July 11, 2020

I purchased a 2020 Toyota Tacoma TRD Off-road. My experience with Carl Chestnut (salesman) was phenomenal. He is honest, respecting and most of all, not pushy. Besides the fact that I had to wait for More

by stanponkratov2
Recommend Dealer
Yes
Employees Worked With
Carl Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Ovalle, Vic Meese
Jul 12, 2020 -

Toyota of Gladstone responded

Thank you so much for this wonderful recommendation for Carl. That is a beautiful Tacoma. Welcome to the family.

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