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Toyota of Gladstone

Gladstone, OR

4.9
7,478 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,478 reviews

August 18, 2020

Great experience with helpful staff. Was treated with respect and staff answered all my questions relating to my purchase in a timely fashion. It didn’t even feel like I was at a car dealership. It felt More

by Edwardodevinci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Stiefel, Eric Kalik, David Chae
Aug 18, 2020 -

Toyota of Gladstone responded

Edward! Thank you so much for this! This is why we do what we do. We appreciate you sharing this. Welcome to our family and please let us know if you need anything at all.

August 18, 2020

Carl Chestnut has exceeded our expectations. He made buying a new vehicle hassle-free and seem fun. This dealership in particular has gone above and beyond not only one time but twice now. We will be l More

by Danieleggleton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Toyota of Gladstone responded

Thank you so much for sharing this wonderful story with us! Congratulations on your new Highlander and thank you for being loyal members of the Toyota of Gladstone family.

August 18, 2020

We had a great experience at Toyota of Gladstone from start to finish. Manuel was great to work with and we highly recommend him. We traveled from California to get our car and were treated so well all More

by Careklag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Dustin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel Navas
Aug 18, 2020 -

Toyota of Gladstone responded

WOW! Thank you so much for traveling all this way. We are so happy to have had the opportunity to work with you and your family. Welcome to our family afar and please let us know if you need anything at all.

August 17, 2020

Manuel and the dealership were great to work with. Manuel went above and beyond in his customer service and I enjoyed getting to know him a little bit in the little time that we had together. If you are look More

by Danklagenberg
Recommend Dealer
Yes
Employees Worked With
Manuel Navas
Aug 18, 2020 -

Toyota of Gladstone responded

Thank you for this wonderful recommendation for Manuel! We are so proud to have him as a part of our team and now to have you as part of our family. Welcome and please let us know if you need anything at all.

August 17, 2020

This is the 3rd vehicle I have purchased from Gladstone Toyota since 2012. I was just as pleased this time as the previous two times. I wouldn’t go anywhere else even though I live in Vancouver. This deale More

by kathleen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Boudjeri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Chae, Aaron Waxenfelter
Aug 18, 2020 -

Toyota of Gladstone responded

Thank you Kathleen, for sharing and for being a loyal member of the Toyota of Gladstone team. We are so proud that you continue to come back to us. Please let us know if you need anything at all!

August 17, 2020

Toyota of Gladstone is an excellent car dealership! The moment we walked into the dealership, we were immediately greeted with a smile and a warm welcome. A great place with a super friendly staff that yo More

by Klaudia Semerikov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tasney McNew, Aaron Waxenfelter
Aug 18, 2020 -

Toyota of Gladstone responded

AHH this made is smile this morning! Thank you so much for sharing this with us and welcome to our family.

August 17, 2020

After having my car totaled in July I needed a new car. This is were I met Jonathan Castino. We all know that car buying is no fun. Well for me it was Absolutely fine I already knew what vehicle I want More

by junmaiwarrior808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Castino
Aug 18, 2020 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! Jonathan is so wonderful and we are so happy that he chose to become a part of our team and thank you for allowing us the opportunity to earn your business. Welcome to the Toyota of Gladstone family.

August 16, 2020

I enjoyed working with Aaron on my car purchase and I enjoyed working with Aaron on my car purchase and appreciate his candid no-pressure style. He's a car guy and relates with the auto enthusiast in More

by Nataliya
Recommend Dealer
Yes
Employees Worked With
Bryan Dowd, Aaron Waxenfelter
Aug 18, 2020 -

Toyota of Gladstone responded

Thank you Nataliya! Congratulations. we are so happy that Aaron was able to provide with a truly exceptional experience.

August 16, 2020

Mr. Hammerle went above and beyond to make our first Toyota purchase so easy. He handled each step with such professionalism and displayed excellent customer service. Now we get to drive around in our b More

by Burk-instoks
Recommend Dealer
Yes
Employees Worked With
Adrian Hammerle
Aug 18, 2020 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy that you chose to allow Adrian the opportunity to help you on your first Toyota! Welcome to our family and congratulations.

August 16, 2020

Carl & the Gladstone team were nothing but amazing & friendly. They treat you like family & take care of you like family! Thank you Carl & Gladstone Team! More

by Victoriagonzales457
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tasney McNew
Aug 18, 2020 -

Toyota of Gladstone responded

Thank you Victoria! We are so happy to have helped you with your new Rav4. Welcome to the Toyota of Gladstone family.

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