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Toyota of Gladstone

Gladstone, OR

4.9
6,906 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 6,906 reviews

December 10, 2020

We are in awe of the courtesy, professionalism, patience and friendliness demonstrated by the dealership staff, from sales to financing. We're so glad we came to Gladstone Toyota. More

by Bottitasn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Muhammad Khan, Tasney McNew, Dustin Call, Adrian Hammerle
Dec 10, 2020 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so thankful to you for allowing us to provide with such an incredible experience. Welcome to the Toyota of Gladstone family.

December 10, 2020

Liz Velasquez provided superior customer service from initial on-line contact through the ultimate delivery process for our new 2021 Highlander. The dealership has very good prices with no surprises, an More

by Ryan Ski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Velasquez
Dec 10, 2020 -

Toyota of Gladstone responded

Thank you so much Ryan! We are so happy we were here to help. Welcome to the Toyota of Gladstone family and congratulations on your new Highlander.

December 10, 2020

Carl was great - very helpful in setting us up models to look, test drive, AND finding the specific rig in the the right color with the exact options that I was looking for! More

by samm1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2020 -

Toyota of Gladstone responded

Thank you very much!

December 09, 2020

Replaced starter battery on Prius Prime (4 years old). I got in and quickly. Old battery passed test, "However state of heath level is Low". Neither of my battery boosters would start the car so had to call More

by jctangney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Tsuruta
Dec 10, 2020 -

Toyota of Gladstone responded

Thank you so much Gary! We are so happy to have the opportunity to visit our service center. We look forward to seeing you visit with us again. Welcome to the Toyota of Gladstone family.

December 08, 2020

Jason is wonderful to work with and always takes care of my car needs. This is the 2nd Toyota I have purchased from your dealership. More

by junebug42x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason McCoy
Dec 10, 2020 -

Toyota of Gladstone responded

Thank you so much Junebug! We are so happy to have had the opportunity to visit our service center. We look forward to seeing you visit with us again. Thank you for being a loyal part of the Toyota of Gladstone family.

December 08, 2020

Dominique was awesome! He was great to work with, and super friendly. My car was ready 20 minutes before is was supposed to be done. More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Channel
Dec 10, 2020 -

Toyota of Gladstone responded

Thank you so much Eric! We are so happy you have had the opportunity to visit our service center. We look forward to seeing you visit with us again. Welcome to the Toyota of Gladstone family.

December 07, 2020

Zach was wonderful. Was able to answer all my questions, and listened to my questions and concerns. He was also able to teach me how to operate the electronics in my truck. More

by sapkota844
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach McClure, JK Khan
Dec 10, 2020 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to help you. Congratulations and please let us know how we can help you next.

December 06, 2020

This is the third vehicle we have purchased from Gladstone Toyota. We have been happy with our buying experience with everyone who has worked with us. Emiliegh was great to work with this last tim More

by Willy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emileigh Coen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Dowd
Dec 10, 2020 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you a truly exceptional experience to a loyal member of the Gladstone family. Congratulations and please let us know how we can help you next.

December 06, 2020

Thank you, Dusty! You made our Highlander Hybrid purchase very stress free. We really appreciate your honesty and willingness to work with us and your knowledge of the car. Good service! More

by jjzanz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Call
Dec 10, 2020 -

Toyota of Gladstone responded

Thank you so much for sharing this wonderful story! We are grateful to you for allowing us the opportunity to earn your business. It sounds like Dusty was able to provide you with a truly exceptional experience. Congratulations on your new Highlander Hybrid and welcome to the Toyota of Gladstone family.

December 05, 2020

This was my best experience in buying a truck. They had what I wanted, they did not pressure me. They worked real hard to meet my price and financing requests. Great experience from start to finish. More

by Rider.dominick
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vic Meese, Dustin Call
Dec 10, 2020 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations on your new Tundra and please let us know if you need anything at all.

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