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Toyota of Gladstone

Gladstone, OR

4.9
6,904 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 6,905 reviews

January 10, 2021

Great service! I went to a lot if places and Shyla was to only person who was diligent about following up with me about finding the car I wanted. A total of 5 Toyota dealers and she was the one who would tex More

by RACHELLELONGEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Ovalle, Shyla Clinton
Jan 23, 2021 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Thank you for being a loyal member of the Toyota of Gladstone family.

January 10, 2021

Went in looking for a car for my girlfriend. But the car I’ve been wanting found me. So I got one instead. Glen was the first person I talked to and I’m glad I did. He answered all my questions and had info More

by Cheapassbeer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Perry
Jan 23, 2021 -

Toyota of Gladstone responded

Thank you so much for sharing this wonderful story! We look forward to helping your family and friends as they come visit with us. Congratulations on your new Toyota and welcome to our family.

January 09, 2021

Jesse Farley was very personable, but as important, he was very knowledgeable about the Highlander I bought He answered all my questions. I knew very little about a hybrid or many of the newer features o More

by kathy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesse Farley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2021 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Thank you for being a loyal member of the Toyota of Gladstone family.

January 09, 2021

Our salesman was JK Kahn . It was in an usual very busy Saturday morning at the dealership but JK was able to deal with US and another client at the same time without making either party feel short changed More

by redlineray
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JK Khan
Jan 23, 2021 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Thank you for being a loyal member of the Toyota of Gladstone family.

January 09, 2021

Always excellent service. Never had a bad experience with Toyota . Everyone is always friendly and helpful. Kyle always explains to me what has been done and what needs to be done with my car .thanks! More

by pennybenetti43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
Jan 23, 2021 -

Toyota of Gladstone responded

Thank you so much, we are so happy that you chose to visit our service center. We look forward to seeing you visit with us again. Thank you for being a loyal member of the Toyota of Gladstone family.

January 09, 2021

Super flexible and friendly. We were able to deal with almost everything before we even arrived to dealership. From picking out a vehicle to finalizing a deal. Got to the dealership and pretty much only More

by Soloai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Stiefel
Jan 23, 2021 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Thank you for being a loyal member of the Toyota of Gladstone family.

January 09, 2021

Salesman Carl Chestnut was very helpful and accommodating answered all our questions finance manager was not pushy and very easy to get along with and.was quick. More

by jhoward13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Chae
Jan 23, 2021 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Thank you for being a loyal member of the Toyota of Gladstone family.

January 09, 2021

Everything done on time! Pleasant personnel. Wish they had coffee, but understand covid restrictions make that difficult. Hope to get restrictions lifted by next visit. More

by normmichal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
Jan 23, 2021 -

Toyota of Gladstone responded

Thank you so much, we are so happy that you chose to visit our service center. We look forward to seeing you visit with us again. Thank you for being a loyal member of the Toyota of Gladstone family.

January 09, 2021

Eric was extremely helpful and accommodating, and possessed a deep familiarity with Toyota’s entire line. we were glad but not surprised that Gladstone Toyota met the standard of quality we’ve come More

by Dominick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Lonergan
Jan 23, 2021 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Thank you for being a loyal member of the Toyota of Gladstone family.

January 09, 2021

As usual great seamless customer service from making the appointment to checking out. Thanks especially to Austin for taking great care of us again. Appreciated! More

by ROBIN.M.WEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Tsuruta
Jan 23, 2021 -

Toyota of Gladstone responded

Thank you so much, we are so happy that you chose to visit our service center. We look forward to seeing you visit with us again. Thank you for being a loyal member of the Toyota of Gladstone family.

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